Been a client for years and absolutely love the staff and service. Reasonable, always call and…read moretake care of my needs.

I've never paid for professional home cleaning but I think I might be a regular customer now. The…read moretechnicians did a great job! The result was better than I've ever been able to do myself and I'm a pretty clean person - they even asked me if I get it cleaned regularly because it "wasn't that bad" but I never have. I will now though!

Great team, made a super dirty moment into a ready to move in rental property. They did a good job…read moreand very clear with communication and schedule. Thank you

Response: 10/10 From the moment I asked for a quote, to the…read moremoment the cleaners, Blanca and Aza, stepped out of my apartment, Bear Pro Cleaners was quick in responding, they were thorough in explanations, and they were able to help with any questions and concerns I had. Before Blanca and Aza started cleaning, they went over the checklist and asked if I had any questions and made sure they went over my special requests. Cleaning: 10/10 My rating is based on what the cleaners and reach and get without flipping over the entire apartment or hurting themselves. From visible places to places you don't frequent, I believe Blanca and Aza did an amazing job. I asked if they could clean behind the couch and they did! They got through the checklist and I was very pleased with the cleanliness of my apartment. It was like a boulder was taken off my shoulders. The apartment smelled clean as well. They used pet-friendly and child-friendly products which also made me feel relieved. Pricing: 10/10 For the work that was put into cleaning and also taking further steps to accommodate my requests, I believe the price is perfect. My couch is pretty heavy and for Blanca and Ava to clean behind the couch with no additional costs was very surprising and I am grateful. As well as the water stains on my dishwasher that was really difficult to get rid of, they did their best to scrub and scrub until it looked nearly new. All without additional add on costs. The owner called to let me know they would try their best to rid of the stains with no cost which was very dependable of him. I am really grateful for their kindness and customer service. Overall, I am extremely pleased and will be using their services again! They were kind, attentive, and also very sweet to my child. It was a very good experience.

Responsive, attentive, polite, and accommodating. Highly recommend!…read more Sergio was communicative and made booking pleasant.

My helper quit at the last minute, and I had to prep my parents' house for their spring stay…read more Wonder Maid House Cleaning came through--Lupita's deep clean was flawless, catching everything that had been missed over the past few months. The service, staff, and communication were all 5-star. Don't hesitate to book them. And if the cleaning doesn't wow you, let me know--I've got you. (For April 2025 )

Awesome service and thorough cleaning! I will definitely recommend to friends and family.read more

100% would use their services again. I was so pleased with everything. They are prompt with…read morereplies. Accurate quotes. And the results were amazing! Worked with Roxanna who was very very sweet. They were very thorough. The value for you money just cannot be beat by others. Plus they made me feel really comfortable. The toilets, carpets, ceiling fans, and baseboards were some of the best work!

I hired this cleaning service expecting a thorough cleaning, but unfortunately the quality of work…read morewas well below expectations. Several areas that were supposed to be cleaned were either missed completely or only partially cleaned. Dust, dirt, and debris were still visible in multiple rooms, and basic cleaning tasks appeared rushed or overlooked. What was even more disappointing was the owner's response when I brought these concerns to their attention. Rather than taking responsibility and willingly offering to return and make it right the owner refused to come back until I removed the negative Google review of which I refused to even consider until the job had been rectified. Mind you; I paid $300 for this cleaning service.

Do what you get paid for. If your customer specifically pays for specific things that you charge…read morefor, and they are clearly communicated up front, don't get paid and not even attempt to do those specific cleaning requests. And afterwards, do nothing to fix it, and instead try to guilt and upsell your client on your mistake. You and your business are terrible.

The team took great care of cleaning my home with good attention to detail and communication before…read moreand after the service date. I'm looking forward to being a recurring customer going forward.

I got my sister a gift card for cleaning service! They were super helpful and explained everything…read moreclearly

Excellent service. Trustworthy employees. They work fast and get everything done within the time…read moreyou requested. I'm very happy with the service and highly recommend this company.

I've used OCD Cleaners on a biweekly basis for about seven months and unfortunately, can't…read morerecommend them. Communication is poor. Crews arrive within a one-hour window with no ETA update, which is difficult when you have pets that need to be put away. Messages to managers and the owner, Marissa, regularly went unanswered. The crew constantly changes. Because there's no consistent team, the quality of cleaning is inconsistent - areas that get attention one visit are missed the next. Billing transparency is a problem. My most recent invoice was about $50 higher than my usual rate because I'd skipped a prior biweekly service (my regular crew wasn't available that week). No one mentioned the surcharge in advance - the invoice arrived after the cleaning was complete, and I had to reach out to ask why. That should be communicated up front. My biggest concern is how the owner, Marissa, handles problems. When a crew member has caused minor damage to a wall or appliance, her default is to route it through her insurance rather than address it directly with her team. I wasn't looking for a claim - I was asking for a constructive conversation with the crew so it wouldn't happen again. That's a basic expectation of any service business. There are plenty of cleaning services in the area with clearer communication and more consistent teams. I'd look elsewhere.

Clear and quick communication! Extremely professional! Mirna and her team do next level work. I…read morewill continue to use her services because this is the best cleaning I've ever had done! Incredible work! I definitely recommend this business

First off, I'd like to say that the initial contact process was easy, and the cleaners arrived on…read moretime. However, once the owner and another cleaner entered my unit, the experience quickly became unacceptable. I have security cameras inside my apartment, including one facing the center of my living space and another at my front door. While I was at work, I received notifications that my camera was being tampered with. When I reviewed the footage, I observed one of the cleaners using the end of a broomstick to move my camera. She did this on two separate occasions. As I continued reviewing the footage, I noticed behavior that appeared suspicious. The cleaner was opening a drawer where I kept cash and appeared to be attempting to take money. I immediately returned home and confronted her. Her explanation was that she was "dusting" with the end of a broomstick, which made no sense given what was visible on the footage. I explained that I hired this company because they advertise themselves as professional, trustworthy cleaners who conduct background checks on their employees. I did not believe I should have to worry about protecting my belongings while paying for a professional cleaning service. Despite my concerns, I allowed the service to be completed and paid for the cleaning. Later, while reviewing the footage more thoroughly, I discovered that I had actually been robbed. A ring valued at approximately $1,700 had been taken from my home. When I contacted the owner, she provided me with the cleaner's contact information and stated that the cleaner had only been hired the day before and that this was her first cleaning assignment. This raised serious concerns for me, as a company that advertises employee screening and background checks would reasonably be expected to have a more thorough hiring process than one completed overnight. The owner was not helpful in resolving the matter. After I informed her that I would pursue legal action if the debt was not settled through either the return of my property or reimbursement for its value, I requested information regarding the company's insurance coverage. I was then informed that the company did not carry insurance. Since that conversation, the owner has not made any effort to follow up or assist in resolving the situation, despite multiple attempts on my part to communicate with her. It appears that she is simply hoping the matter will go away. As a result, I am now out approximately $1,700 for the stolen ring, in addition to the amount I paid for the cleaning service itself. Based on my experience, I cannot recommend this company. I strongly encourage others to choose a cleaning service that is truly trustworthy and that stands behind the claims made on its website regarding professionalism, employee screening, and customer protection.