My husband recently was apatient.He arrive for a 2ond appoitment.As he was in the exam room, The…read moredental tech immediatly began to ask about payment.It was so rude,and unprofessional.He was going to embark on a major dental procedure.He asked what is the cost going to be? She hesitated for a moment, then looked it up on her computer.She stated it would be about $5000.00.He then replied, ''I was quoted that it would be about $2,500.00 And then she quipped,NO! IT WILL BE ABOUT $5000.00 FOR THE WORK.Her attitude suddenly changed.She became hostile and arrogent, then began to argue with him,as a patient.With that he said,''The document speaks for itself that I have.'' Then she stated''YOU KNEW IT WAS GOING TO BE $5000.00.With that attitude he stood up out of the dental chair and cme up to the reception area,where I was waiting.The staff all looking on,and smiling,like chesire cats.Then she continued to speak dissmissivly in fron tof other patients.He and I left.Not only was it a very unfortunate issue,but a violation of HIPPA,By speaking in front of the entire waiting room full of patients.She said,Well you know dentists, and you can take $1200.00 off that. Then her comment was, YOU CAN STRECH THIS OUT,SO YOU CAN AFFORD TO PAY.He said,''it's not about the money.Your staff was inept,in not explaining any of this to me" We left immediatly.The practice felt like a MONEY GRUBBING BUNCH OF CHARLATONS.My husbands late mother, served 2 terms on the MN Dental Board.He knows that the board could sanction the Dentist,for such flagrant violations for HIPPA. Frankly I have been in discount stores with more finess than the entire practice.Never would we reccomend this ''OUTFIT!'' it is hardly a'' practice!'' There are so many hard working,kind dental professionals It is a shame they smear the reputation of DENTISTRY!

DHA was more than I had expected. After a troubled experience at another dentist I was somewhat…read moresceptical. They took out the stress, and made it as relaxed as possible. Helpful with insurance as well. Dr Tim and his staff rock!

Great place to get dentistry work done on your kids, staff is very friendly and gentle.read more

After pointing out three concerns with their current practice I was asked not to come back…read more 1. This is the first practice ever where I have had to pay taxes for a fully covered preventative service. This is not a normal practice. I was met with a lot of rudeness when asked to have this explained to me. 2. During an appointment we were asked if we wanted fluoride. I asked if my children has already had their one covered for the year, and was told no. Then I was charged for the cost, because we had already had it at the last appointment. When I called to ask, I was told it was not the offices responsibility to know what I had been billed for. Even though they billed my insurance. I felt I was blamed for not doing a better job of checking their billing practices, instead of them questioning whether or not that is a shady practice. 3. The final straw was a shift to only scheduling 2 months in advance even though we should be regularly seen every 6 months. When I called to explain that this practice-serving service I was told if I didn't want to have to pull my children out of school for an appointment I was welcome to call each week to try to get a better time. Did you know that recently I get it feedback and questioning is not always welcomed.

Wonderful place to take your children. Today was my 4 year old son's third visit to the dentist and…read morethey are so patient and kind! We love Dr. Mike and his staff!! Thank you for making his dental experience enjoyable!! (We go to the Willmar location)

We talked to a receptionist who asked a myriad of questions regarding what dental concerns we had,…read moreand asked what insurance we had for our son. After we confirmed that we did indeed have the proper insurance with Delta Dental, she proceeded to tell us, after a 3-4 minute phone call filled with questions for us to answer, that they are no longer accepting new patients. Why would you sit there for several minutes and ask someone a dozen questions only to tell us at the very end that you aren't taking new patients? You knew you were going to say no. What kind of business does this? You just wasted our time and yours. I would never go here, and would never recommend you either.

Rude & long wait times on the phone. If the staff finds out you have MA, they immediately become…read morevery conservative and opinionated about you. I was informed that I "needed to learn how to call in earlier" because I did not have transportation when I called to reschedule **My ride cancelled a day prior (after they closed)**. I was referred to them, but they are over 50+ miles away from where I live. I can understand if they have a bad day, but to dump that on me is something else!

We love this office! We never wait more than a handful of minutes in the waiting room. The staff…read moreare friendly and helpful. My kids are never nervous walking in because they always know what to expect.

Worst dental office ever! Waited to get in for almost two months, confirmed new state insurance…read morewith Shannon on the phone week prior and the day of just to get sent home because new insurance is through state! You can go ahead and refuse to work with poor people's insurance but do it in advance! I called to confirm 2 times! Because of this 4 year old kid has to walk around with toothache for couple more weeks until we find different doctor and this single mom has to take another unpaid day off work to bring him in!

My first visit and it was a great experience. Dr. Grabowski and the staff were very friendly and…read moreprofessional.

From the owner: Here at Grabowski Family Dentistry we've provided healthy and happy smiles to patients of all ages…read morein Saint Cloud, MN for more than 30 years. Dr. Derek J. Grabowski offers personalized care for the entire family. Services include:Exams and cleanings, X rays and fillings, Cosmetic dentistry and bleaching, Root canals, Partial and full dentures, Crowns and bridges, From extractions and whitening to implants and restorations, our team is dedicated to helping our patients achieve and maintain a healthy and shining smile. Financing options are available and we are happy to provide our senior patients with a discount. We accept Visa and MasterCard for your added convenience. Call Grabowski Family Dentistry to schedule your appointment today! We are welcoming new patients.

When my daughter was younger I came here thinking I was doing what was best for my daughter and to…read morethis day I am filled with guilt for how they treated her. When she came out she was so drugged up it was terrifying . It was obvious she had been crying yet the staff never came to ask me how to proceed or inform me. Instead she told me how the one technician had informed her if she kept crying she would throw up and she would have to clean it up if she did. This was a scared 4 yr old child and that is how they dealt with her! Absolutely disgusting and I would never use a dentist geared towards children again. I switched to an elderly dentist who did not specialize in children and she never had an issue, he never scared her or hurt her. She was of course afraid at first thinking it might be like this place , but once she saw it wasn't she was fine. Thank goodness she didnt end up afraid of dentists forever.

We came to this dentist for a consultation in January 2016 and ended up paying almost $400 in fees…read morejust for cleaning and x-rays, oh, and "comprehensive oral evaluation for new patient." This is the most expensive dentist I have ever been to. Furthermore, they are deceptive in the way they do business in order to extract more money from you. They do not inform you of costs up front, they take your child back to do x-rays and lo and behold, the x rays cost almost $200. This is confirmed by the fact that they do not want the parents in the exam room. They know that if the parents saw all that they were doing back there, they would object because who wants to spend almost $400 on a dentist visit just for cleanings and an X-ray? Their manner with parents is also demeaning. They speak loudly about your child's cavities in front of other patients. There is zero concern about privacy. I am never going back to this dentist and I recommend parents look elsewhere for their child's needs.

Dr.Wurm Was great I have a lot of anxiety with dentis from bad experiences but I had a root canal…read morewith Dr. worm was great I have a lot of anxiety with dentists from bad experiences but I had a root canal with Dr. Wurm And she went to great length to make sure I was at ease pain-free and comfortable during the procedure.