We suspected bats in our attic from persistent chirping / squeaking that sounded incredibly…read morebird-like. It ended up being a mechanical issue! We felt like idiots but can highly recommend the responses from 2 companies who both helped us ID the issue on-site. Communication and followup with the office and scheduler was excellent and they had availability next day to come inspect, unlike 2 others we called. The inspector arrived when expected (texting to keep us updated on arrival time) and was professional, well-informed, and thorough. Even came with shoe protectors to keep floors clean after poking around. He somehow managed to keep a straight face and remain cheerful and compassionate when it turned out to be a false alarm. Pointed out some roof / attic repairs that may be needed, unrelated to wildlife. We learned about PCA through Reddit, from others who actually had wildlife and gave them high marks for removal. So, though we didn't up needing their removal services, I'd call them again if we DID have that problem. I've found that professionalism from the start is a good omen.

Chris was amazing. Incredibly thorough and personable and addressed our concerns without trying to…read moreupsell. I will recommend PCA Wildlife to friends and clients without hesitation.

John has been helping me with my home and commercial properties for years. I can give him my…read moreendorsement for efficiency and integrity. He treats the animals that he removes in the most humanely way possible. I don't hesitate to let John into my home, even when I can't be there. For personal service by a true professional, you can't do any better.

From the owner: Kingdom Animal Removal Solutions specializes in Nuisance wildlife solutions. From trapping and…read moreexclusion to post-infestation cleanup and client education, Kingdom Animal Removal solutions has the right experience, education, and attitude to solve your wildlife issues.

Hi neighbors. Not sure if most of you recall my post a few weeks ago regarding my raccoon issue and…read morePCA remediating. So after receiving a call from the company on the final day of contract informing me the issue was much worse than the original inspection stated and it would cost me near another $4,000 to complete, I wrote a letter to the company. I have to say I was impressed that the owner, Rick called me and texted. When he did not hear back from me, he wrote me a letter expressing his disappointment in how everything was handled by his team and offered to complete the contract and the added work at no extra cost to me. It would all be completed for the original contract price. He was also there to supervise the entire project. Here is where he really impressed me. Before leaving we chatted a bit. We got on the subject of other house projects and I mentioned I was looking for a plumber and told him my issue. He asked to look at it and in 5-mins had resolved that issue and probably saved me several hundreds of dollars. Charlotte, if you ever have any problems with pests around your home you should consider the Pest Control Authority. Tell them they were highly recommended by me! 704-377-2844

I was impressed with the description of the PCA service. I called to ask about the pricing. The…read moregentleman I spoke with said he would come to the house to see what would be needed and give us a price. There was no mention of a fee, of which I would not have approved, as I was unemployed at the time. SIX months later, I was still unemployed and I received a bill for $125. I spoke to a woman there to let them know I was still without work and surprised by the unauthorized bill. She was less than understanding. Two months later I finally found work and before I could pay them they turned me over for collection despite my situation, my open communication with them and the unauthorized charge. I called to make the payment, which was deducted from my account, and two weeks later the collection agency is still sending me letters. I suppose it will depend on whether or not we need to involve a lawyer and the Consumer Financial Protection Bureau to determine if we ever use them or not. I certainly hope their work in the field is handled better than their accounting practices. GET EVERYTHING IN WRITING!!!!!

This company is great to work with! Brandon, my technician is always on time, and works to make…read moresure every issue is taken care of. I highly appreciate the communication from them about when they are coming and checking to see if i have any other needs. Highly recommended.

We have been consistently happy with the service we're getting from Truly Nolen. Termite traps…read moreoutside the house are checked and emptied regularly (and yes, they get quite full). We no longer have an ant problem (we used to have fire ants under our back deck) or a spider problem in our home. Lately, we've had a problem with carpenter bees. Harmless enough to humans, but they seem to want to eat my house. No problem. We called TN and they have been out a couple of problems. They're not killing the bees; they're making them want to go somewhere else instead. Friendly workers, efficient service and most importantly, they get the job DONE. #ServiceStarShoutOut [Review 14987 overall, 489 of 2021, number 2853 in North Carolina.]

We were customers for a while. The mosquito treatment did not work, even though we paid a premium…read morefor the bucket and the spray, and tried both the green option and the regular option. We switched to spraying Wondercide ourselves and saw some serious results, so it is not truthful that the problem is just the season. The problem is the service. When we first switched to them, the indoor spray worked, but then I believe that the technicians got lazy because even though I was on maternity leave, I never saw them inside, and we started having pest problems. We called more than once about the issue inside and outside. and were told that we could pay for them to come back. Multiple times we expressed our frustration, but were never escalated to someone to help until we cancelled. We were supposed to hear back from the manager after we canceled future service about having them come back to our house to do a call back since we were still under the supposed three month warranty, and had just paid $200 for absolutely no results, and they never called back. I did follow up more than once and never heard back. Looking at reviews, that seems to be the norm. Customer service: 0/10 Efficacy: 0/10

I only had a 30 day warranty for bats. When the service was finished in October, I didn't know that…read morebats were still in my chimney because they hibernate from October to March. The warranty needs to cover the time of hibernation.

DO NOT USE THIS "COMPANY"!!! Like other reviews have mentioned, this guy (Sergio) is a SCAMMER. I…read moreinitially came across this company via a Google review which in hindsight was clearly doctored. Sergio has the gift of gab and will ramble on about supposed animal habits for whatever you're dealing with...enough to make you think he knows what he's doing or until you absolutely have to excuse yourself as to not waste more time. Ultimately, he's not scared of dealing with rodents/pests, but any sort of follow up work to prevent pests from returning will be shabby, that is if you're able to get him to return. I spent three months hearing excuses (ex. car problems, family problems, other clients, etc.) before he finished "reinforcing" my roof so that raccoons would not reenter. Do yourself a favor and go with a name brand company or a referral.

Reckless and negligent…read more Apart from terrible communication and excuses, the guy who came out to remove squirrels and mice from our attic left about 20 long sharp metal objects on our roof when he couldn't finish a job. One of the objects fell off, almost hitting someone. He shrugged when I showed him. He then left a packet of rodent poison out in our PLAYROOM and my 1 year old baby got ahold of it! Thank GOD my baby didn't eat it and is fine, but it is horrifying what could have been had we not grabbed it from her immediately. I wouldn't trust these guys for anything. RUN. FIND ANYONE ELSE.

Always on time. Respectful employees. Bugs GONE!! Response time is %. Reasonable rates. Good…read morecommunication.

HIGHLY RECOMMEND!!!!! Monica in the office was awesome in…read moreexplaining everything regarding my pest control. She answered all of my questions. That is the reason I decided to go with Citywide. Customer service and communication is important to me. The technician Adam was very thorough and walked me through everything that he was doing and explained the whole process and timeline.