We have used Bulwark for years at various locations throughout Charlotte. For the most part, they are completely fine. Yesterday, a technician came out as park for our quarterly visit, and, knowing we had a dog, left a product that is actively poisonous to dogs throughout our backyard. I had told him directly that we had a dog before he entered the yard. He did not tell us that he used a product that is dangerous to animals at any point. read more

Quick response & excellent pricing. I signed up for 1year for quarterly visits & free callback situations if needed. read more

We've been using Bulwark for our exterminator needs for years now and have not been disappointed. In fact, their technician, Alejandro serviced our property on 9/4 and did a stellar job. I met with him when he arrived (on time I might add) and explained my pest concerns. He cleaned around the eaves and windows of my home and sprayed, going heavy in the areas that I specified. He then came back to my front door and sprayed the inside of my home as well. At the end of the service call, Alejandro explained in detail the services that he performed and offered to come back if I encountered any problems. He was kind, thorough and at all time professional. Thank you Bulwark for sending me your best ~ Larry Monroe read more

I have them for 15 or so years, but there has been a marked decrease in service in the last two or three years. I don't know if they were bought out and that's what changed? I would recommend that you make sure you schedule them for when YOU ARE HOME. There is no evidence that they have come other than a bill in your email the following day. They used to leave some sort of ticket or receipt and there was a mild tell-tale odor to indicate that someone been on the property. And last year when I actually was home and waiting, no one came. When I complained, there was never an admission of not having come, they just said they would schedule a "revisit". Now I just need to determine whether it's a bigger hassle to make a change or to make sure that I schedule my time to make sure I am here. As far as I can tell, the product that they use is as effective as any other company's so that is not an issue. read more

Duane Cox completed our quarterly service & was professional as always. He is kind, thorough, & doesn't skip the hard to reach places. He represents Bulwark well! Employees like him keep customers loyal to Bulwark! read more

Quick service and effective. The first couple days you will see bugs coming out but you can tell they are dying from the spray. Spray is pet and children safe with no strong smells. Extremely happy with my service thus far. read more

I was really optimistic after my initial consult . But after reviewing my ring camera and witnessed the service tech spend 1 minute and 3 seconds treating my home while simply looking into one of the bedrooms I was unimpressed. So of course I called and they sent another tech out who appeared to do a more thorough job. But this was just the beginning of my issues with this company. They sent texts saying they were coming back for scheduled maintenance which I declined. They sent someone anyways and I sent her away . They continued to send messages and then even tried to bill me for service i didn't request or receive. Then the real slap in the face . They sent my bill to a creditor which messed up my credit big time . I sent countless emails, texts, and calls to resolve the issue but the credit score still suffers. And here we go over a year later they just sent me another bill ! Please proceed with caution and make sure they aren't reeling you into a trap. read more

Jon Dorsey was the service tech Was professional and provided good service would recommend thyem

I recently purchased a rental in Thomasville NC. There were some termite activity during the inspection and I keep pest control maintenance service available for the tenants. Bulwark was one of the first to respond to a Yelp project request. Everything was done over the phone and via text app. Super friggen efficient and simple. Love it! The first appointments were scheduled to happen a few days later and all is good to go! Couldn't be happier with their detailed explanations of the type of services and why and level of efficiency that can be appreciated for any home service. read more

We used Bulwark when we lived in Gilbert, and they were fantastic--always on time, communicative, and reliable. After moving to the Prescott area, though, we've had constant problems trying to get them to handle our weeds. They canceled on us four times. One of those cancellations was due to high winds, which we completely understood. However, the most recent cancellation was last Saturday. I got a voicemail saying they'd come between 3-6 PM that day. Saturday morning, we saw someone from Bulwark drive past, but that was it. They didn't call to let us know they weren't coming or to reschedule. Then on Monday, they called and said they'd be coming on April 8th. At this point, I have no idea what's going on with their service, so I finally canceled. When I called to cancel, the person I spoke with didn't seem to care at all. The customer service in the Prescott area has been awful. Susie Williamson read more

These guys are consummate professionals. They are always professional, polite, friendly, and they go over the top to remove all the spiders cockroaches. You name it inside and out of my house. read more

Dear Bulwark, Yesterday the phone representative Karen, called to remind me of an appointment today. She was very friendly and helpful. Karen looked up some of my account information for me and answered an additional question I also had. I appreciate her taking the time to assist me with my questions. Thanks, Karen, for your assistance yesterday. Technician Mark Newby came today. As usual, Mark was very friendly and wore his mask inside and outside. I don't request him to wear it outside of my home, but he just shows up now, with his mask. That's very thoughtful of him. We have had issues with mice, spiders and large red ants. He sprayed and put out granules in the yard and around foundation of the home. He told me the mice bait station was totally empty since last visit, that meant we had a lot of activity from mice. We didn't know we had so many mice on our property. We have had no sign of mice in our home, since last visit and that's great to know. Mark refilled the mice bait station and text me that he had filled them with photos of them. He is very thorough when is treating our home and property. He always asks what pests I have seen since last visit and explains to me where they come from/live and how he will treat for them. As always, thanks to Bulwark for hiring employees with great work ethics and for making sure I get my same technician that I request each visit. Blessings, Lisa W. read more

Bulwark Exterminating - Mice Bait Station refilled - Pest Control Near Me - Charlotte, North Carolina

Had my first service call today with Bulwark, Drew came out and was extremely professional and polite! Did a very thorough treatment and even took care of some spider webs and wasp nest! Quick service, easy to book, and reasonable pricing! read more

If you are not at your property to VERIFY they treat. Avoid. Every time I am not home I see bugs. read more

Bulwark Exterminating - Pest Control Near Me - Charlotte, North Carolina

Get these pests to stop! You sprayed two weeks ago and they are still there and alive and well!!

Talk about saving the day! I had been with Black Pest for 2 years and yesterday finally called it quits after constantly being ignored by Ryan. Bulwark happily took me on and were here at 8:00 this morning! Problem solved, they baited the kitchen and performed service both inside and out! For the first time I can actually sit on my back porch without any flying creatures! Thank you so much! My expectations have been surpassed!! So appreciate! read more

Carlos from Bulwark came to today. He answered my questions and explained what he was doing. Very professional. He gave excellant service. I am hoping he will continue to be my serice provider. read more

Bulwark has the best service and friendless employees I have ever encountered next to Chic- fil -a. Other businesses should train and screen their employees like they do! In other words, you do not have to push 1 for.... Well, you know!!!! read more

We've been a bulwark customer for many years and they never disappoint. James was at our house this past week and did an excellent job. It's so easy to make an appointment, they definitely put the customer first in regards to prompt service, generous availability, and caring employees. Anytime I've had a callback there have been no questions asked, and they return promptly, and their treatments are effective. read more

Bulwark Exterminating - Pest Control Near Me - Charlotte, North Carolina

Austin serviced our house today and it was only his second time and did a great job. He was on time, friendly, thorough and professional!

Greg Slosek from Bulwark came today 1. he educated me 2. he did a very detailed inspection 3. he did a very thorough job 4. he set up a re-inpection Who does this in 2021? I will have him again. read more

Austin Hildreth provided amazing service. No more cob webs! And treated the outside of my house. Will always recommend Bulwark. read more

Bulwark Exterminating - Spraying backyard landscaping - Pest Control Near Me - Charlotte, North Carolina

I never leave reviews and it takes me a lot to get upset. I have never been so unsatisfied with a service provider before. After we were talked into changing providers, Hawx did not come within the 3 months that we were charged and guaranteed service for. It is now 4 days before our next billing cycle and they still haven't even come out and can not come out for 10 more days. We tried to cancel weeks ago. Called back today and we were told the reason it was never cancelled is because we spoke with a new service member and the request was never sent over. We were informed today that we are going to be charged $200 to cancel our services. It is absolutely ridiculous. Also, good luck getting ahold of anyone and not being on hold for an hour. read more

Desmar is the man that sprayed for me today. Very professional, respectful and did his job quickly. Bulwarks appointment setting can be frustrating. You have to respond back when they make the appointment. read more

Attentive, quick and affordable. Very friendly and nice. They were accommodating to my needs and understood what I needed! Thank you! Jen

Nasir J came on a Saturday to do our regular quarterly service, and he took the time to address some concerns we had, and he made sure to let us know what he did after via text and email. Nasir showed up on time and was friendly and willing to discuss anything we had questions about. Thank you read more

So far, I have only had my initial visit with Bulwark, and I appreciated that the exterminator professional, Mike Yunker texted me ahead of time that he would be arriving soon with a trainee. Knowing why an extra person is wandering around one's yard avoids surprises. I have asked Mike that going forward, once he arrives to please check in with whomever is home, even if it's just a quick chat through the Ring doorbell or chatting between the security cameras throughout the yards. Our area is very "woodsy" and can change over night or within hours; an anthill will suddenly seem taller and more active, or as in the case of the first visit, I stepped outside to warn Mike Yunker that the trainee was about to walk into a hive of ground hornets. I was also able to point out high on the roof where wasps had built a new hive under the roof. All of that information would have been too much for a text message (especially for an exterminator without a trainee able to do the texting & reading while driving). True to Bulwark's guarantee, Mike is heading back today, because the wasps that weren't in the hive when he sprayed last week have started rebuilding on the other side of the house! They're hard to see, but they're up there. (I only gave four stars because it's a new business relationship, I can't honestly say that Bulwark has made us five-stars worth of impressed yet. After they've been working on our pest control a little longer, I hope we will be happy enough to bump it to five. Our last company let us down after 6+ years of service with several neighbors, so we're all trying new services. Whichever is best, might win us all! ) read more

Bulwark Exterminating - Wasps are hard to see, but the "buggers" are there! - Pest Control Near Me - Charlotte, North Carolina

Mark did an amazing job. I highly recommend booking with Mark. I've been using Bulwark for over 2 years now and although all of the technicians are good...Mark is top tier. His knowledge, attention to detail and the way he takes pride in what he does was greatly appreciated. He was also nice and professional. Thanks Bulwark for hiring top notch staff! read more

We were able to have Chris A. at our house and he did a tremendous job. He educated us, took time to give us helpful advice and all around did a great job. 10/10 would recommend. read more

Today, Bulwark Exterminating performed a routine bi-monthly exterminating service at my home. My service technician was Ahmari McKellen. I was very satisfied with the service and his professionalism. He texted me before his arrival and rang the doorbell upon arrival and departure. He performed a complete service: laying granules, spraying the exterior, and removing spider webs. Also, he took care of my areas of concern. Great job overall. read more

Greg Slosek does a great job in Cornelius with exterior pest control every other month. - Account 243447

Marcello is always friendly, professional, knowledgeable and thorough! I've used Bulwark for several years and haven't had any issues they haven't been able to help with. They always make it out promptly after a call if it's in between regular visits. read more

desmar is always so friendly and happy to help out! I trust him completely with our pest control needs! bulwark overall is always easy to work with. read more

Bulwork came through the neighborhood about a year ago going from door to door with a comprehensive and high pressure sales pitch, so I decided to give them a try. I had been using a local company, that I would could call when needed to thin out the spiders. However the sales pitch from Bulwork made it sound like they took preventative measures that would slow the spiders and other pests at the property line so they wouldn't be such a problem around the windows and outside walls of the house. Bulwork wanted to be paid quarterly to do their comprehensive pest control. Well, the spiders have been much worse than usual and the reps who did the treatment didn't remove the spider webs from the windows as promised. They were polite but didn't do nearly as good a job as our previous company (Kenny from Bug Busters). Long story short, we cancelled our Bulwork agreement and switched back. read more

I am pleasantly surprised with this company so far. Mark came out today to do the service. Just a super nice friendly guy. I think all of the associates take pride in their job. read more

Do not, I repeat do not sign any kind of an agreement with this company. Used them for a while their service was mediocre at best, and then tried to cancel and they literally won't stop calling to harass me telling me they can't cancel it internally until a manager speaks to me. read more

Bulwark technician, Robert Haynes, came to our house this afternoon. He was very professional and explained the service completely. He thoroughly treated our home, and I'm sure we will not be seeing any more bugs. Our previous exterminating company only treated the box on the outside of the house, but we were still seeing spiders and beetles. Bulwark comes into the home and treats all areas bugs can enter. If they cross the threshold now, they are history. read more

Been using the quarterly service for several years. No bugs inside the house. Always great service by their technicians. Highly recommended. read more

I am a new homeowner and was going through all the mandatory things to be done. Pest control is also one of them. Having the garden destroyed by the caterpillars and some ants problem in the backyard, i thought i would give that a go. The initial fee is 150$ and then there is 89$ every 2 months and also unlimited visits if the issue exists. I was impressed with the talk and the promises about setting boundaries for trees, pests, setting up traps for rodents in the crawl space, and taking care of the business. The guy shows up says the same stuff and then the payment was already set up when i had the reservation. They spray some inside the house on the edges and then there is a smoke things blower outside the house and then he just left. I mean no bye bye or details on what has been done or the next steps. After a week, the caterpillar are still enjoying my veggies, the ants are still building their forts in my backyard. My wife still laughing at me for my pest control solution. So I had to go to my Plan B, Home Depo got some ant killing white powder some sprays for veggies, some bug killer, etc and now it looks much better and I know what's been done and what still has to be taken care of. If you have some serious thing going on with pests or you own a business and want someone to take care then look for pest control services or else i felt it was a waste or dollars and for single family home owners it best to identify what needs to be taken care and rush to Lowe or Home Depo. read more

All contact is by e-mail/web. My e-mail stated that my appointment was at 9am. The technician arrived after 11am. I contacted the office. The tech said that I had to give him a 3 hour window - not to listen to the office. I made a 2nd appointment for a 3 hour window. I was told that the tech would call 30 minutes before arrival. after waiting over 2 1/2 hours, I got an e-mail that I was not at home and I needed to reschedule. I called the office within 10 minutes and was told that the tech would call me - an hour later and I have not received a call from him. The office called to set up a new appointment - no thanks!! read more