The friendly crew moved our stuff from one house and two storage units to our new place in 4.5…read morehours. They worked quickly and efficiently and came in under the estimate--this was as good a moving experience as we could have hoped for. ¡Gracias, amigos!

3 days in a row wasted waiting for their estimator to show up, he never did. The first two days…read more "he forgot" and the third I asked again if he was going to show up. I was told "Yes" after a 09:00 am appointment. No call no show. Don't waste your time. I had used them before and the service was great. A friend used them and made the original recommendation. That was why they were my first call and I was understanding the first two days (things can get busy). But three days in a row with never a call from the estimator.... Totally unprofessional! Don't waste your time! Zero stars would be more accurate.

Contacted Rocktown to move us in April. Wanted to support a local, veteran-owned business. They had…read moregreat reviews, though not many recent reviews on Facebook. Contacted them to check availability and for an estimate. Very responsive and were able to move our larger items, such as appliances, toolbox, and a weight-lifting machine. Confirmed our move out date and asked for a time. I was told 0900 to 0930. Waited until 1013 for the movers before receiving a call from one of the employees, stated they had a call out but would be there soon. At 1045 only 2 very inexperienced movers showed up in a UHAUL. Informed me another guy was coming and he would be there in an hour. They started with the boxes and pure chaos. They went from the kitchen to the living room, to the 2nd floor bedroom, to the sheds, back upstairs, in no order or organization at all. Every couple trips the movers would stop to check their phones or talk. After 2 hours, the 3rd mover showed up. He entered with a bad attitude. No greeting, just a "whats going" and preceded to complain about everything they had to move. Went to move my dresser and I explained it needs to go vertical to get around the corner. 45mins later and bickering amongst themselves the dresser made it down the steps. Now at 4 hours and still no progress. I called my husband to come home from work to help the situation. When moving/unhooking appliances movers were using ChatGPT. My husband unhooked everything for them, with HIS tools. We paid extra for an appliance package. They were measuring the fridge with an apple app. My husband offered to help and explained how the doors may have to come off. They brushed him off and said it was fine. They wrapped the fridge and attempted to wedge it out. Took off the front door and tried again to wedge it out. I noticed the hardwood floors were scuffed and explained that they are to lift furniture, not drag it. After 30 mins, my husband jumped in and took off the doors to the fridge. Next the movers had my fridge on its side! They once again had it stuck. They lifted it up and dropped it on concrete! All the while it was unwrapped. The shelves came crashing out of it. I asked if they had straps to go under and lift it and they did not. Asked if they had ever moved a fridge and the one stated he had not, clearly. Once it was out they were using my husband's dolly and continued to use it during the move. The hardwood floor had deep scratches and the doorframe holding the screen door was ripped off the wall. My husband and I started wrapping and moving items ourselves that they left upstairs, so they wouldn't forget them. At this point my husband called the owner who said he would send extra help to unload at the new house. 6 hours of packing ONE load and we got to the new house. The 2 movers that came were very polite and instructed the other 3 movers how to safely move our items, AFTER they dropped our dryer on the steps. The owner, Shane showed up at 1900 to help, as I was moving items off the truck myself. Around 2030 they brought the last load. There was more to move but we had run out of time and patience! Shane made it clear that he would make this situation right. He would give a partial refund by the next day and speak with our property manager about the damages caused. He never called us back, didn't contact our old property manager. We spent the next 2 weeks trying to contact him, as he dodged our calls. Shane finally spoke to the property manager and claimed that the movers didn't damage the door, but we did. He then tried to tell us that he would see how much the damages cost HIM prior to our refund. The two are SEPARATE issues. After more calls, texts, and messages we got ONLY $375 back, out of the $1900 we paid Shane. 9 hours later (8min drive from each house), property damaged, moving and wrapping our own items, and still having to rent a UHAUL to get what was left. We understand no shows happen, when spending this amount of money for a service, our belongings, time, and homes should have been moved efficiently and treated with respect.

I hired Shane and his crew to clean up the literal junk that was around our AirBnB properties. They…read moredid a great job! Even went above and beyond and went into the creek behind the cabins to fetch a sheet of metal that blew in from the last storm! Would hire again in a heartbeat!

We have moved several times over the years and never have we had as good service as we had from…read moreBobby Harris. This was a local move, but we had several challenging items, including a piano, a refrigerator and a range. The movers arrived on time and worked quickly but very carefully. Not an item sustained the slightest scratch. Courteous and efficient and surprisingly affordable. I would recommend them to anyone.

Love to support a family owned business! I had to call a few times and change my date to load the…read moreuhaul truck and Alice was very helpful. Gerald did a fantastic job packing our 15 foot truck! We drove 300 plus miles to Pennsylvania and everything was in good shape, including a fragile mirror. Great work! Highly recommended.

Geoff and his crew did a fabulous job moving me across town. They were punctual, professional and…read morevery courteous. They took extra care wrapping and protecting my items. I will certainly call on them again for my next move.

I hired Valley Smart Move to move furniture in and out of my house so I could have the floors…read morerefinished. They were on time, polite, and very careful with my furniture and the newly redone floors. I was very happy with their service and rates and would absolutely hire them again.

Thank you for a professional moving experience! Even when a huge snow storm made it impossible to…read moretravel, Rick kept in touch with us and scheduled our move the very first day the snow melted! His crew was friendly, efficient, and treated our belongings with respect. I especially appreciate the fact that Rick communicated with us throughout the entire process. I would definitely recommend Affordable Moving Company (Rick is the owner). Moving can be such a traumatic experience -- but Rick and his crew did an exceptional job from start to finish.

I am changing the number of stars I gave Heatwole from 1 to 3 because my disastrous experience…read moreoccurred long ago and a representative responded to my post. I will reiterate: if you let any auction house sell your stuff, make sure you are happy with the breadth of their advertising, and make sure your expensive items are clearly listed. Regarding negative reviews: I read Yelp for truthful posts, not posts that flatter every business no matter what. And if I posted a positive review for every business I liked, I'd spend all day on the internet.

Absolutely superb. Highly recommended. I contracted for a…read morefew hours of loading large items, furniture, and boxes into a 20ft container and a Uhaul truck. Thomas and Dakota arrived early and motivated. They expertly packed the container for international shipment and loaded the Uhaul according to specific instructions I gave (to ease the unload in multiple locations). The loading ended up taking about 5 hours due to a miscalculation on my part, but they were still happy to help and tirelessly loaded all day. Throughout the loading they exercised care and respect for my home and belongings, and ensure items were securely loaded.

We just wrapped up an entire household move 300+ miles with these guys and they did a fabulous job…read more Their quote was competitive, their staff was courteous and very informative about the services they would provide, and they were on time for both loading and unloading. No one wants to move furniture and boxes on a 98 degree August afternoon, but these guys worked hard and didn't complain. They treated our house and our belongings with care and respected our property in parking the truck and the paths they took to unload. We will definitely use them again if we need to move and would recommend them without reservation.

Super easy! Communicated promptly and got the job done hauling away unwanted furniture! Thank you…read moreWill!

I requested an estimate for junk removal be sent via email. I filled out the forms and gave…read moredetails. Will refused to communicate via email and insisted I called. He stated 'I don't do that through messages or emails until finial price is agreed'. After I was adamant that he could send me any relevant policy details and/or questions he had to my email, he stated 'Appreciate the waste of time, thanks ' and quoted $1500 for removal of mostly cardboard/plastic from a 1 car garage through yelp. Will be taking my business elsewhere. Edit: since the owner decided to respond, let's clarify. 1. In order to send you any message on Yelp to begin with I had to fill out a form with details of the request. It is not my fault you did not read this before emailing me. 2. Insulting prospective clients over a mistake you made by not understanding how yelp requests work. Next time read more than the "any additional comments" section before acting unprofessional.

I talked to several movers about my job from Harrisonburg to Richmond, but Tim was the only one who…read morewanted to come see the site ahead of giving me a quote. It gave me the opportunity to talk through the move in a way that a phone call or email can't. The move-in in Richmond was logistically challenging for a variety of reasons, and I did my best to make it as easy as possible for the crew, but they stayed positive and polite throughout as they problem solved how to get the job done efficiently. I found Tim to be very responsive in the days leading up, and I felt the quoted price was fair for the job. I would definitely work with them again.

We just moved and hired Morris Moving. They were amazing! We had them move stuff from a different…read morelocation first to the garage and then to a new house. Each time they showed up on time. Very reliable and fast! They did an amazing job finishing up everything. Everyone on Tim's team worked so hard on such a hot day! Tim himself drove the moving truck all the way to NC and we are super grateful how reliable they were. If anyone needs movers in the area i highly recommend Morris moving!