Response time was awesome, communication was great, repair done and up and running in no time! All…read moreat a reasonable price, too. Will definitely use in the future for upcoming projects.

Brooks Electric was local and highly responsive. I had a electrical issue on the main part of my…read morehouse, that they were willing to make time into their schedule for next day repair. Very professional and even walked me through how they fixed it, in case the issue occurred again. I was even given cell phone numbers for direct calling. It was like hiring my friendly neighbor! 10 out of 10 recommend!

Poor communication. Plain and simple. No responses to anything. They claimed one branch serves our…read morezip codex but when requesting a quote on their website, all locations say they don't serve our area. Needs to be fixed. Taking our business elsewhere.

Matt was running late and let me know. He found my problem quickly and fixed my issue. I was…read moreworking with an all house service contract. Matt was super patient in cooperating with the adjuster. Many thanks. I would definitely recommend this company from my experience today.

No negative things to say about Andy. Very professional and knowledgeable. Most importantly, very…read morerespectful. I highly recommend him for all your electrical needs.

Needed help mitigating some old wiring to appease the insurance company. Andrew went over and above…read moreto fix the issue(s) and write out detailed notes on what was mitigated, observed, and tested.

She blew me off! I can't believe it. She doesn't know me, but she immediately bleated-out, "I don't…read morehave anyone here to help you." I tried to explain that my electricity went out at 7:44 AM, all of a sudden, all at once. She repeated again rather sharply, "I don't have anyone here who can help you!" There was an emphatic pause, dead silence, nothing. Wow I thought, she just wants me hang up...to go away and leave her alone. How rude I thought. Doesn't she want or need my business? I was so surprised at her abruptness, emphatically stating so quickly that she couldn't help me and gave me nothing more, like some advice or something...I had to ask her, "Are you a business?" And I asked if there was another time, anytime, maybe? No, she said she was booked for two weeks! Well, I was sure that I didn't want to sit in the dark for two weeks. Wow. No one at Crouse Electric could check my electric or guide me? I was only five minutes away (But she didn't know that, because she never asked). I was so surprised at her immediate rejection of my call. She didn't take my name or address for her business records and maybe she'd get back with me later. She didn't give me advice as to what to check or what steps I should take. Nothing. It was clear. Hang up! She didn't want my business no matter who I was. I can't help but think...maybe if I told her needed outside lights installed and designed around my pool and barbecue area, solar lights that come on automatically when it gets dark...maybe she would have seen the dollar signs $$$...maybe she would have been nicer to me and would have been eager to take my name and address because it was a real $$$ money job. After waiting for over an hour my electricity was restored by the electric company. Why couldn't she have been kind enough to advise me to wait and see if the electric company would do something? and then give her a call back. As it stands now, I will NEVER ask Crouse Electric to help me...with designing outside spotlights around my pool, or anything! Heck, I won't ask them to do any work for me now or anytime in the future. She didn't have to blow me off like that. She was so rude. I can take my business elsewhere. Actually, I found a very pleasant electrician, Curtis Hawk of Hawk's Electric, located in Littlestown only 15 minutes away. He was kind and said he'd be there in the afternoon, and he would call me when he leaves. (Smart! The delay was perfect!!) About an hour later, I called Mr. Hawk back to tell him the electric company turned my electricity back on. Mr. Hawk said if I needed him in the future for anything, just give him a call. He will get my business!!

I am so pleased with the service I received from this company, I can hardly contain myself. I…read morecalled them on a Saturday afternoon and had a pleasant conversation with the wife of the owner. I told her I needed an outdoor lighting system set up and she said she would send someone over first thing Monday morning. He arrived as scheduled. He was extremely professional. He sized up the job and came back a few hours later with the necessary wires and transformers. Tonight it is set up perfectly. I will use them for all of my electrical jobs in the future. They are very professional, and they are very nice people.