I've been seeing Alexandra Jones, DNP for quite a few years now after previously seeing Dr. Santini…read morebefore her retirement. The transition was seamless, and I'm so grateful to have found such an excellent primary care provider. Although Alexandra Jones is not an MD, she is a Doctor of Nursing Practice (DNP), and I honestly wouldn't want anyone else as my primary care provider. I see specialists for basically everything, so having a primary who is compassionate, knowledgeable, easy to talk to, and truly attentive is what matters most to me. She never makes appointments feel rushed, takes the time to really listen, and always makes me feel comfortable and cared for. It's also very easy to get an appointment when needed, which I really appreciate.

Personal Physician Care of Delray e-mailed me a consent form for a procedure…read more I was not even a patient at that office, and I did not have a condition warranting any procedure. When I called them, they had no explanation for this MAJOR ERROR.

I came here for a drug screen for a new job and they were very quick and professional. Facility was…read moreclean and organize. I got there right at opening where there was already 5 people in line and they were great at getting everyone checked in and accommodated.

I've been going to this place for probably 15 years. Dr.Kelso is an amazing doctor. Her bedside…read moremanner is tops. She's empathetic and everything a doctor should be and the staff there is number one Mark has been there for probably 30 years. He's the best a Pittsburgh boy makes things a little bit easier when you're sick just dealing with them. They're all fantastic. I can't say enough about Dr.Kelso and her crew.

I went to this doctor's office for the first time today for my yearly pelvic exam. The office was…read moreextremely clean. The wait time was not too bad either. The nurse practitioner who did my pelvic exam was extremely friendly, professional, and informed me of different blood tests that I can do to detect breast cancer since it runs in my family. The staff kept calling me the wrong name and adding things to my chart that I had to correct. But aside from the receptionists being a little passive aggressive. This was a place I would come to for my checks up.

Should have checked yelp first not Google. Their website tells you that you are scheduling with Dr…read more Cueto but it's actually not, it's with a nurse practitioner. Changed to a doctor. Arrived at 8:30 for my 8:45 with dr. Phipps. The nurse was calling the 9 am appointment with dr Phipps back to start appt and I had to speak up and say that I have the 8:45. Nurse took me first. Told the nurse my history and why I'm being seen. She asked medical history questions and she said out loud to herself "is there anything else I'm forgetting to ask you?" Nurse left the room and 25 minutes later nurse knocks on the door and asks again what I'm presenting for because the doctor is asking her and she forgot. Mind you, she wrote notes the first time. Doctor Phipps did not physically examine me, only asked questions. Not the friendliest doctor considering it was my first visit. She did not review my records before appointment. I obtained my own records from my old gyno office and emailed to phipp's office. Even called and was told they received them and would attach to my chart. Doctor unaware of my PCOS history. Wanted me to come back for an ultrasound and labs but I told the desk at check out that I do not like their office and I left. Don't waste your time. Ending up leaving at 10 am.

I had an excellent experience and was truly impressed by the quality and level of service. The team…read morewas professional, attentive, and ensured everything went smoothly from start to finish. The attention to detail and commitment to excellence really stand out. I would highly recommend this to anyone looking for a reliable and high-quality experience. Crystal and Maya were stupendous. I have always bruised when getting blood drawn and for the first time ever, I did not bruise. I will be leaving Cleveland Clinic and coming here for my medical services. Amazing staff!!!!

I've gone to this practice since 2010. All my providers there have been nothing but amazing. I…read morewrote a previous yelp review and gave the practice five stars. However, they have been under new management for a couple of months. All the previous providers have left the practice. I was never notified that my provider left the practice. In fact, photographs of my former provider and others are still on the webpage, so how was I to know they left? I never received a phone call or a letter in the mail. I found out about this recently when my insurance request requested a prior authorization. I went to their new website, and my provider wasn't listed. So I called to ask about this. The first time I called and the phone rang forever with no one picking up the phone. When I was finally able to get through, a young lady answered the phone. I told her about my situation with the prior authorization and she told me that my provider was no longer there. I was told that I had to come in and see a new provider and when I asked why , I was told have a nice day and then hung up on. I wasn't rude; I just had questions, like who my new provider is and why they need me to come in, since I just had an exam two months earlier. And I don't know why, but they called me back 10 minutes later and said they suddenly had an appointment for me the next morning. So I came in to see what was going on. My new provider was very young and I'm not sure how much experience they had. While they were nice, she informed me of the new policies. For example, they began charging for blood draws in the office that had previously been free. It was $35, and now it's down to $15; otherwise, I have to go to another location to have my blood drawn. They put an order for me to have my blood work drawn, even though I just had it drawn 6 to 8 weeks. I asked for a prior authorization which I was told they would do, but after two weeks, I went to my pharmacy and they said they never received one. The front desk used to be helpful, but recently when I went in, everybody was sitting around in a circle talking to each other, pretty much ignoring that I was there. This used to be a very warm, friendly practice that put the patient's needs first. Now, it seems this new management is very business-oriented, looking for ways to make more money at the expense of providing good customer service and focusing on my healthcare needs. I am now leaving this practice, which makes me sad. I feel very sorry for older people who go there. They probably don't know who their provider is anymore and will have to start over with a new provider from the beginning. It's hard to find a good medical practice for your routine healthcare these days, especially in Boca Raton, where everybody is moving towards concierge service. I wouldn't be surprised if this place goes out of business in the next year.

Finding a doctor you click with is difficult. I was lucky enough to have had a wonderful primary Dr…read morefor eighteen years. My employer changed insurance carriers and my Dr did not accept my new insurance. So the search began for a new Dr & being extremely picky and somewhat of a hypochondriac who has a need to Google everything, I needed to find someone who understood me. I bounced around a bit & I was never happy, that is until I met Dr. Alexandra Santini, M.D., FAAFM who is with the Personal Physician Care group. Not only does she accept my insurance but I feel she understood me; without thinking I needed to be baker acted with my obsession with Googling every symptom I have & then of course thinking I had some rare medical condition. The state of the art facility features in-house lab work, digital x-rays, EKG and echocardiograms. I had an EKG and it was so nice having it done right there in the office. I'm going back for lab work & the lab is just one door over. I love the convenience of having everything in one office. I didn't indulge, but there is a Keurig coffee maker in the waiting room & I overheard someone saying they have tea k-cups too. I found Dr Santini to be kind, caring and warm. Dr Santini also has a great personality and she made me feel very comfortable. It feels so good to have a new primary who I feel comfortable with. Checkout their website: www.ppcare.net. You can make appointments, take a virtual tour and read each provider's bio. There is also a patient portal where you can set up an account and access your records online. The office is on the south side of Linton Blvd just a few feet east from the intersection of Linton and Military Trail. Poppy's is next door if your looking to grab a bite after your appointment. The receptionist was very helpful with my insurance, the nurse taking my vitals was friendly & making an appointment was easy because they actually answer the phone. The patient checkout person was relaxed and very friendly. She was juggling a few things at once yet she remained calm and always had a smile on her face. A real smile, not a fake one and I can tell. The beautiful thing about this office are the people who run it. Every person I encountered was warm and caring.

I am a 58 year old that has been a patient of Dr.Roy Cohen from Dr Santinis Group for 15 years. Dr…read moreCohen retired last year, and I started to see Dr. Santini i am disabled, and house ridden. I have several major disabilities. I am an extremely respectful person, and Im not a complainer, but I will voice my opinion if I'm wrongfully disrespectEd. I caught Covid at the end of December. I had a fever for a couple of weeks (among some other symptom). The second day after I got the virus, I was in line for two hours at MD Now (Urgent Care) getting tested. After a week of having a fever I called Dr Santinis office and left a message with the Pa. After three days, ( on a Friday) the PA called me back to tell me that Dr Santini hasn't replied to my message yet. So I made a virtual doctors appointment. At the time of the appointment she telephoned me which in the past she made it a big deal to use virtual FaceTime through a physicians network. I explained to her what I had and testing positive and a controlled pain medication I've been on for many years not really keeping my fever at bay. She then blew up, and demanded to know who gave me that medication. She got very hostile. Then she said "Oh, I see your very heavy." (I am what I am, it's hard to lose weight when you can't move around very much, besides what does that even have to do with anything)? Then she said, if you feel you need an xray or anything else go to MD Now and get it, don't come here. And besides, it seems like your on the mend. She was making insults and she didn't even read my chart to see who I was, and why I take a lot of medications. I've been to her seven times, and each time I ask for a refill on my medication, it's like pulling teeth. Needless to say, I am switching to a different group of Doctors. Even if she was having a bad day, shouldn't you look into a patients chart before making accusations? I see the PPC business office reads these, but they seem to only reply to the positive reviews. Ive been with you for 15 years. Would be nice to get a response!!!

I've been with Dr Yoyakey for 2 years now and have nothing but great things to say. She is very…read moresmart and helpful and very good at explaining everything so you understand. Office is nice and the rest of the staff is very sweet as well. I also got my flu shot while I was there. Unfortunately they do not do the Covid shot insure.

I would not recommend this primary care physician based on my personal experience…read more At nearly every visit, she asked me to return the following month without any clear medical reason, which felt unnecessary and inconvenient. My final appointment was the reason I decided to change doctors. After waiting about 30 minutes, I was called in only to be asked why I was there, as if she had not reviewed my medical record. When I told her it was time for my annual physical, she said she did not have enough time to do it. I reminded her that I had already been waiting for about 30 minutes, but she replied that it had only been 25 minutes and told me to come back the following month. I also asked if she could order my blood work in advance so we could discuss the results at my next visit, but she refused and said she would only order it when I came back for the physical. Throughout my visits, I often felt unheard. She frequently interrupted me before I could finish explaining my concerns and gave me the impression that she was not truly listening. I never felt that my time or my health concerns were a priority. To be clear, my comments are directed solely at the physician. The nursing staff and the front desk team were always kind, courteous, and professional, and I have nothing but positive things to say about them.

Dr. Tokayer changed my life. This doctor listens to the patient and responds! The office staff is…read morefabulous - his MA Kathy and his scheduler Icylyn are fabulous. The infusion nurses can't be beat - - Love them all. If I ever need to get in sooner due to pain, there is room. Dr Tokayer is the real deal - if you hurt or are not sure about a diagnosis- look no further - call him!

This Dr. Has refused to treat my mother who has been his Patient for many years. She was having…read morepain so I made her an appointment. She had not seen him in five years due to Covid and my father's passing. The girl on the phone never bothered to tell me that they move their office. So we showed up and to the wrong place. The office is still listed in the phonebook under the old address. When I finally spoke to the office and asked where they are now she insisted that she told me that they moved , which is not true. When I finally got my mom to the correct office that day a little while later we were then told he refused to treat my mother because she lived in assisted-living. So I spent the whole day running around with an 87-year-old woman from office to office only for them to tell us they refuse to treat her . I don't know how this is possibly legal all because of where she lives. Sounds like discrimination to me