To the Staff at Arbor Trace Assisted Living in Richmond, IN,…read moreWords cannot fully express my gratitude for all you did to help my mother during her final weeks on this earth. For families searching for an assisted living facility in Richmond, I highly recommend Arbor Trace. My story began when my sister and I were looking for a place for our parents--one that would allow some independence while also permitting them to bring their beloved cat. After visiting several locations, we chose Arbor Trace. Our father had been on the rehab side a few years prior, and we remembered his positive experience. Fast forward to a time when my father needed to be moved to the rehab side due to a medical issue. This allowed my mother to easily walk over and visit him without leaving the building. More recently, when my mother collapsed and we made the decision to place her on hospice care, the incredible nursing and support staff at Arbor Trace agreed to let her return to her "home" in assisted living for her final weeks. This allowed my father to stay by her side, and it gave me the privilege of spending those precious days with her in her apartment. The care from the nurses, nursing assistants, dietary staff, housekeeping--truly everyone--was exemplary. While staffing shortages are a challenge across all healthcare settings, I wish I could wave a magic wand to ensure that every staff member is paid well and given the support they need to provide the best possible care. Despite these challenges, the staff at Arbor Trace in Richmond provided extraordinary compassion and professionalism during a difficult time for our family. Thank you for everything. Sincerely, Jennifer H.

When our father had a stroke last year, we needed to find a place that could care for him while he…read morerecovered since all family members lived out of town. He told us that if he ever needed to be somewhere if he was unable to care for himself, it would be at Arbor Trace. Fortunately, there was a temporary respite room open. The entire staff at Arbor Trace treated our father as if he was their own father. He was able to receive the right therapy's so he could relearn how to communicate with us and how to care for himself. Excellent rehab staff. Putting a loved family member into Assisted Living is not easy for anyone to do. The staff worked as a team with all of us. We cannot thank the Arbor Trace staff enough for the care and respect they showed our father and our family during this difficult time of transition.

I came here to visit a family friend who is currently residing in the assisted living portion of…read moreThe Glen. My quick impressions were that facility was new, impeccably clean and the staff was cheery and friendly. As I was coming around the holidays I found it nice that there were wreaths and Christmas decorations around the campus - it felt homey and warm. Overall, from how I saw the staff interact with my family friend, I felt like she was in good hands. I left with good peace mind.

From the owner: The Glen is a senior living community located in Union Township, OH. Our culture of compassion…read moretruly sets us apart. At The Glen, we're here to serve you, so you can enjoy all that life has to offer. We're proud to offer a wide range of care options to suit every need, from assisted living, independent living, memory care and skilled services. Visit us today to learn more!

My dad did a couple rehab stays at Brethren Retirement Community. Not only did they teach him to…read morewalk again..they also helped him get rid of his feeding tube and get back home. He came to Brethren Retirement Community from an extended hospital stay. Everything was better ...skin care...nursing care, cleanliness, food, therapy, friendliness! While there he developed many wonderful relationships with the staff....he used to say, If I can't be home this is the next best place to be. HIGHLY RECOMMEND.

From the owner: Your independence and the capability to make your own decisions are of absolute importance in our…read morecommunity. We want you to feel at home, which is why we design the environment here to encourage your growth and development, and reflect your unique tastes.

This is a locally owned and operated facility. Our family have been customers first of the…read moreindependent living apartments, and now the assisted living facility for over 8 years. We have been so pleased with the staff, the meals, and most importantly the compassionate caring attitude of the owners. While it is located in a rural part of the community, the owners have invested in an organic garden as well as a dozen chickens which provide fresh eggs to their kitchen! How unique! We highly recommend this facility as it has provided consistent and compassionate care to our family.

My friend lived in Van Crest Assisted Living for a few months. She had clothing stolen from her…read moreroom (sweatshirts she had done needle work on) & the last straw was when her wedding rings were stolen from her room while she was sleeping at night. The management did nothing about this & when she finally got another apartment in another location, they would not release her deposit. Think I would want any of my loved ones living here?? I dont think so.

Van Crest is the best nursing home facility in the County. I have several friends who are residents…read morethere. It is spotlessly clean and the staff are very kind and patient with the residents. The apartments in the Assisted Living area are spacious and well designed.

Under the Ohio Nursing Home Patient Bill of Rights, nursing home patients have the right to: A safe…read moreand clean living environment. Be free from physical, verbal, mental, and emotional abuse, as well as the right to be treated at all times with courtesy, respect, and full recognition of dignity and individuality. THEY DO NOT ADHERE TO THIS LAW- The attendant verbally subjected my loved one to verbal and mental abuse. I was considering this facility for my own care but after the abuse he was subjected to by the male attendant, I will look elsewhere for my care.

Please im typing this for anyone that cares about there family member. please don't send them to…read moreBrookhaven Rehab center. My father declined after going there so much so he can no longer get in bed or to the restroom on his own. They discharged him without any home healthcare setup. and gave him the wrong medications. I'm left trying to figure this all out on my own with no help. Please do NOT send anyone u love to brookhaven the place should be shutdown immediately

Ive had 3 grandparents here and they have all been so incredibly happy! The staff is nice and they…read moretreat the residents like family.

I worked here for 6 months before I had my youngest son and it is amazing, family atmosphere. I am…read morestill close with some of my old residents and I love them with all my heart. Which is why I am going back. Even my granny is in Miller's now. It is truly a family place

I have been here for 4 years, great staff that I've become friends with. Residents seem to enjoy…read morewhat we do for them and we definitely enjoy them.

Nice people! They have been so kind and caring to my parents. I never wanted to put my parents in a…read morememory care, but they do more than I do!

I like it here just stay to yourself b yourself don't join a clique be careful who u put your trust…read morein staff is all awesome though helpful and activities are nice

I can agree with the reviewer who spoke of bedbugs. My husband's grandfather has been at the Leland…read morefor 7 months. He did not have them when he went in but now that he is transferring to a nursing home, we have found multiple bed bugs in his room. This means that he cannot bring ANYTHING clothing or furniture related to his new location and Leland refuses to compensate for anything. Don't leave your elderly relative here.

If I could rate a Zero I would. My mother was there for PT…read morerehab for a broken leg/hip. One aide, Amy, was fantastic. The care beyond her was atrocious. In less than 48 hours my mother was taken, by ambulance, to the ER for shortness of breath. I stopped by one week later to give them an update to find her room cleaned out & her belongings boxed up! We never rec'd written notice or a phone call re: "bed hold", which I am only now familiar with. Now the staff & administration are lying trying to cover their tracks because they did not adhere to the state standards and requirements. The food, when delivered to her room, was ice cold, inedible. The evening aide turned the a/c, in her room, to 62 both nights. That was the care she got overnight. I do not recommend Cypress to care for your loved ones.

Hi it's been four years since I was at this facility for rehabilitation after a car accident. I…read morehad broken my neck and needed slot of rehabilitation. There was a young guy who came in every night before leaving who washed if I needed anything before he left for home. I can not say that there wasn't a person who wasn't caring and nice. I can only speak of my experience there and I was so thankful that they got me strong enough to go home. Also the family must stay involved with your care. At any nursing facility it's a must. Thanks to all who was involved of my care. The food was okay. If they had something that I didn't care for they offered me something else. I suggest that if something is going g wrong get in touch with the owner.