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    Greenbrier Management

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    Ask the Community - Greenbrier Management

    Williamsburg Property Management

    Williamsburg Property Management

    (8 reviews)

    This company is very deceitful, especially when it came time for the move out. We were charged to…read morere-paint the rental (which was $400 2 days before our deposit was due to us) after we had already re-patched and re-painted walls where we hung pictures, etc.. only. We even were present for the move-out inspection and there was no mention of repainting the ENTIRE wall. Also,this was not in our contract to have the walls freshly painted. After all, we had received the rental with patched up holes and crappy repaint. We even had the home professionally cleaned(which they require and is quite expensive). They basically charged us to re-paint where the previous renters did a shotty job re-patching and I assume the owner/property management took advantage of this and stole our deposit. I also agree with a previous review, that the receptionist is VERY rude and just like Inga, always seem annoyed. They once told me that they work for the owner only, but what about the tenants???? I pay the rent, which pays you-dummy!!!! NOT the owner. NO tenants= NO money!

    Do NOT let Williamsburg Property Management anywhere near your rental property! They NEVER answer…read moretheir phone, don't respond to emails, and are generally impossible to get a hold of. They don't even answer the door at their physical office. Not sure how they gain any new clients or how anyone who wants to rent from them gets in touch with them. They do have a good contract and the rental checks generally come on time, but other companies do a much better job for less money. They didn't show up (or call) to the walk through that they set up! RUN, don't walk to a different management company. Any other company, just not this one. I warned you.

    Berkeley Realty Property Management

    Berkeley Realty Property Management

    (30 reviews)

    This review is a few years overdue; however, my story begins shortly after graduating college and…read morestarting my career in Williamsburg. Berkeley has somewhat of a monopoly on rental properties so naturally I ended up signing a lease with them. What followed was a terrible experience; my property manager was incredibly rude and would often be unnecessarily combative about repairs that needed to be performed. I always try to be as polite as possible and it seemed the property manager was not taught to respond in kind. I speculated that this was some sort of entitled classism because I was a kid renting a two bedroom condo. When my lease approached its end, I was told my rent would increase by $115.00 a month if I chose to renew. I'm not sure how they justified this increase; however, I was luckily moving into the next phase of my career and was offered a promotion at another branch in my company which I had accepted. Berkeley enforces a mandatory cleaning expense to the user which is something I have yet to encounter again. On top of that, under my company's relocation agreement, a moving company came and cleared my abode. The property manager came over and we inspected the unit together and agreed everything was good; yet, after I was out of state, I was charged $50.00 because of "items left in the unit" when we uncovered nothing during the inspection. After a few short years, I feel the need to leave this review because I now have some investment properties of my own and only now do I see how abhorrently this company represented itself. I would never rent from Berkeley nor would my sense of empathy ever allow me, in good faith, to let Berkeley represent my properties.

    Really poor response time. Unfriendly employees. They started strong with a good employee that was…read moreour point of contact, but when she left, I saw that all the other reviews of this company were pretty spot on. They weren't the friendliest or easiest to work with.

    Brooks Real Estate - Brooks Real  Estate - Serving the Williamsburg Virginia area since 1885

    Brooks Real Estate

    (13 reviews)

    If I Could Give Zero Stars, I Would Moving into my new…read morecondo should've been exciting -- but dealing with this HOA made it a nightmare. My realtor and I tried reaching out from day one just to open an account for monthly payments. After only three months (yes, three!), I finally got access. Then came the roof leak -- water coming through the ceiling. I submitted a request, waited patiently... and waited some more. Two months later? Still no action, not even an update. I also asked for parking approval for my work truck -- silence. Requested a copy of the HOA's insurance -- silence again. Communication apparently isn't their strong suit. Friends warned me about how terrible this HOA was, but I didn't believe it until I experienced it myself. Now I can confirm -- they were absolutely right. Unresponsive, disorganized, and impossible to deal with.

    Brooks broke the law and charged me for it. I was a residential tenant who wanted to move out and…read moreend my lease. I followed their directions, did all the paperwork and had my house professionally cleaned, as required. My contact, Crisney never scheduled an official move-out inspection, as required by state law. After moving out, they sent what they said was left of my security deposit withholding over $800, most of which was for cleaning an already cleaned house. After many emails and calls over 2 month's time, they have stopped communicating with me. My next step is probably going to be a civil suit.

    Greenbrier Management - propertymgmt - Updated May 2026

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