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    Jim Mellen - Our office building

    Jim Mellen

    (2 reviews)

    Jim has taken care of our families house purchases for 13 years. He has incredible knowledge, and…read morereally cares about his clients. When he sold our daughter her first home he treated her as his own daughter, explained everything to her, and even installed a garage door opener for her the day of closing as a surprise. We could not recommend him more! This is why there was no other agent that my daughter would even consider to help her with the purchase of her next home.

    My husband and I could not have asked anything more of Jim. He was knowledgeable, organized, and…read moreaggressive. He explained current loan programs, and new home purchasing laws that were applicable to our needs. We had actually switched to using him after using an agent who was none of those things--too much 'fluff' and not enough honesty. Take our advice: go with a realtor that knows the market where you want to buy a house and can provide you the attention you need to get the one you want. Jim listened to what we needed and showed a genuine interest in finding our new home- just as we imagined it to be. Jim was always very responsive (no matter what time of day or week), and his customer portal helped us narrow down our options for our scheduled 'shopping trips.' He went above and beyond for us in many ways, specifically when he went in to fix an item on the inspection list for us! Jim definitely knows how to get the job done-- and done right. He made the buying process smooth and closing was on-time (actually a few days early). He has a great sense of humor and such a calming demeanor. And he always stayed neutral, so we never felt like he was 'talking us into' one property to another. You'd be crazy not to go with Jim!

    Butler Realty

    Butler Realty

    (2 reviews)

    Downtown

    I have been a tenant of Butler Realty for 2 1/2 years and my experience has been OUTSTANDING!!!!!…read more He and his wife (Amy) are the most caring landlords who truly want your business to succeed. My office is located in the 21 Professional Center (2025 E. Main Street) - Richmond, Virginia, and I love it! As a matter of fact, I started out on the 1st floor and then moved up to the top (2nd) floor (larger space). The transition was smooth and I'm so glad I came to this building. Being located in an upcoming, vibrant area of RVA, "everything" is so easily accessible and convenient. For example, parking, restaurants, grocery store, pharmacy, the interstate, etc. We have 24 hour access to our building--7 days a week, and it is a secure building. The upkeep of our building and offices is wonderful--including painting, carpet, clean restrooms which offer music, wonderful conference center that seats 10+ people, and even storage (when available). Let's not forget to mention the awesome facilities team who do an amazing job keeping our building clean. When it comes to help with installing added fixtures to enhance my office, they are so quick to assist (no wait time!). Bottom line... If you are seeking a professional place to run your business, PLEASE call Butler Realty for Mr. Bob Butler is one awesome landlord!!! Sincerely, Deone McWilliams, Owner of Flavor News USA/ Editor-in-Chief of Northside Vibes, the GOOD NEWSpaper.

    I have rented 2 office spaces from Bob Butler over the last 7 years and he is an absolutely great…read moreleasing agent. Butler realty is family owned and operated and they are good people. I would be hard pressed to lease office space downtown from anyone else!

    Berkeley Realty Property Management

    Berkeley Realty Property Management

    (30 reviews)

    This review is a few years overdue; however, my story begins shortly after graduating college and…read morestarting my career in Williamsburg. Berkeley has somewhat of a monopoly on rental properties so naturally I ended up signing a lease with them. What followed was a terrible experience; my property manager was incredibly rude and would often be unnecessarily combative about repairs that needed to be performed. I always try to be as polite as possible and it seemed the property manager was not taught to respond in kind. I speculated that this was some sort of entitled classism because I was a kid renting a two bedroom condo. When my lease approached its end, I was told my rent would increase by $115.00 a month if I chose to renew. I'm not sure how they justified this increase; however, I was luckily moving into the next phase of my career and was offered a promotion at another branch in my company which I had accepted. Berkeley enforces a mandatory cleaning expense to the user which is something I have yet to encounter again. On top of that, under my company's relocation agreement, a moving company came and cleared my abode. The property manager came over and we inspected the unit together and agreed everything was good; yet, after I was out of state, I was charged $50.00 because of "items left in the unit" when we uncovered nothing during the inspection. After a few short years, I feel the need to leave this review because I now have some investment properties of my own and only now do I see how abhorrently this company represented itself. I would never rent from Berkeley nor would my sense of empathy ever allow me, in good faith, to let Berkeley represent my properties.

    Really poor response time. Unfriendly employees. They started strong with a good employee that was…read moreour point of contact, but when she left, I saw that all the other reviews of this company were pretty spot on. They weren't the friendliest or easiest to work with.

    Brooks Real Estate - realestatesvcs - Updated May 2026

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