***Sheyla, I'm glad I screen shotted some of your previous, unprofessional responses prior to you…read morechanging it to the one below, which is still ridiculous. Bottom line, my mom was the customer, she did not say the things that you said she did about the cleaning job being wonderful, nor did she "promise" a wonderful Yelp review. There are NO counter tops covering the drawers in the kitchen!!! Not only were the drawer tracks filthy but so were the inside (in plain sight) insides of the drawers, not to mention the other areas that were not clean. We had painters there doing "touch up", there wasn't any construction going on. Why would I need to be there to supervise YOUR staff, that's your job, that's what the customer is paying for!!! Not once in my review or on the phone did I attack you personally or call you names, as you are doing to me, you are a business owner and again, I remind you that if you do not provide a good service as promised people have a right to express their displeasure. That's why we live in America!!! This is also not your first one star review, others have had the same or similar experiences with you. You said something about in a "court of law" the verbal agreement would hold up??? Not sure what your point is there, but you were paid, and technically my mom should have received a refund since in your response below you clearly did not provide the service requested. And it should be noted that she NEVER asked for her money back. I am not out to hurt anyone, the pandemic has NOTHING to do with this and you need to stop using it as an excuse for poor work product. YOU and only YOU are responsible for the success of your business in regards to quality and product of service. Additionally, PLEASE read my reviews - maybe you can learn something about customer service! I am going to ask that you no longer respond to my Yelp, as this is not going to resolve itself here. I wish you luck. ***UPDATE*** I am in utter disbelief right now as the owner of this business, Sheyla just called my mom and I regarding my review....NO she wasn't calling to say, I'm sorry you were not happy with the service we provided, NO she called to harass us and to tell us that people are losing their jobs, their business and they're dying of covid and that my review is ruining her business!!! Sorry Sheyla, if you provide a shoddy service, your review will reflect that. Don't give me a bunch of excuses and other reasons as to why the dust that was there after the cleaning. Also, don't try and guilt me into changing my review or into writing a positive review, 2020 has affected my family as well, both financially and health wise. If you are a business owner, provide a better service. People have the right of choice on where and how they want to spend their money, and at $50/hr the expectation was high. Additionally, other consumers have a right to this information. We ALL work hard for our money! Also, show some level of professionalism - 1) don't call and harass dissatisfied customers and 2) it's rude to hang up on people. Due to my update, I took away a star. ********************************************* I was a bit disappointed with the cleaning service we received, especially since this place has good reviews on Yelp. We requested a DEEP clean, the house is empty of furniture, household belongings, etc....kitchen doesn't even have counter tops right now, yet the drawers were filthy, inside and out and the cabinet doors still had "dust" on them. Bathroom drawers weren't particularly deep cleaned either. The floor still had remnants of the painters caulking stuff on it (not stuck, but loose particles), stuff which should've been picked up by the vacuum. Microwave still had a greasy substance in it. If you're looking for a deep move-in clean I would look elsewhere. For $50 an hour, the house should've been immaculate! We shouldn't have had to clean after the cleaners left.

When going on vacation, who wants to spend precious time on cleaning?? We finally decided that we…read moredid not!!! We contacted Sheyla at Zoe's and made an appointment to get the Condo cleaned the day we arrived. We are sooooo glad we did!! We haven't been here in two years and it was in desperate need of a professional cleaning!! The two women that came were so sweet!!! They were wearing masks as well!! We stayed out of their way and told them they could take their masks off if they wanted to since it was a hot day. They cleaned everything!!! The floor on the lanai, the ceiling fans, the big ass sliding glass doors to the lanai, the blinds, the cabinets!!! Nothing was left untouched!!! They arrived on time and immediately got to work!! They busted their butts for over 2 hours and now we can relax and enjoy our vacation!! Thank you Zoe's!!! We highly recommend Zoe's for your cleaning needs!!

JM & A Clear Services did an amazing job cleaning our home! The team was professional, punctual,…read moretrustworthy, and extremely detail-oriented. Everything looked fresh and spotless when they finished. Their service provides excellent value for the quality, care, and attention to detail they deliver. You can tell they truly care about their work and their clients' satisfaction. I highly recommend JM & A Clear Services to anyone looking for a reliable, high-quality cleaning company in the Naples area!

I have a rental unit in Naples and interviewed four cleaning companies and I am so glad we chose…read moreBzk Cleaning. They are very detail oriented, take great pride in their work and always do a great job (the guest reviews we receive are always 5 star for cleanness). Additionally, the mother and the daughter that run the company are extremely pleasant individuals and are great at communicating (which is very important since we live out of state). I would highly recommend them to others and cannot express our satisfaction with their work!

Amazing end product! Screens , grout, flooring look brand new! Lanai door track cleaned also…read more Pricing extremely fair. Staff very careful with your furniture and work very efficiently. You will be very happy with their work!

We are snow birds and have used Green and Clean for several years. This year we had them again and…read morewere extremely unhappy with the results: mold and dirt remained. We contacted them with no satisfaction. So......we found Water-Less and were over joyed with their results. All our problems were addressed and fixed. Our lanai looks like new. We will continue to use them for all our cleaning needs. Thank you Water-Less. Roger and Laura Barnes, Legends Golf and Country Club.

I have been using Idean it's always clean for a very busy residential rental company I work at. The…read moreunits are so clean and smell so clean. They are always available to clean whenever I call. Very dependable and great pricing! Highly recommend. Jennifer

I manage a portfolio of vacation rentals in Naples, Bonita, Fort Myers and Cape Coral, and Diamond…read moreShine Cleaning has become my go-to cleaning service. Their team is incredibly consistent, always delivering top-notch results no matter how tight the turnaround time is between guest stays. They pay attention to the little details that make a big difference, like perfectly folded towels, spotless kitchens, and gleaming bathrooms. What really stands out is their communication--they're always responsive and easy to work with. My guests frequently compliment how clean and fresh the properties feel, and I know it's because of Diamond Shine's hard work. Highly recommend them to any property manager in the area!

Absolutely love Diamond Shine Cleaning! They did an amazing job on my home in Naples. The team was…read moreon time, super thorough, and left everything sparkling. Highly recommend!

Asked for a simple quote, In person estimate. A conversation of the services needed. Renata,…read moreignores my questions. Comments and replies back like this. Here is my price estimate: Price Estimate $315 - $350 range More than double, EVERY other quote, including the (4) in home quotes received this week. MY ADVICE, don't waste your time & go elsewhere!

Renata is a very honest, extremely hardworking and highly reliable lady. She is easy to contact,…read moreresponds to her phone and is an excellent cleaner. She takes her job very seriously and she is an absolute pleasure to deal with. I recommend her without reservation.

JP&SJ service Paint my my kitchen cabinets and they look amazing He was very professional…read moreclean and on time on the job i will recommended this company to all my friends Thank you jorge