***Sheyla, I'm glad I screen shotted some of your previous, unprofessional responses prior to you…read morechanging it to the one below, which is still ridiculous. Bottom line, my mom was the customer, she did not say the things that you said she did about the cleaning job being wonderful, nor did she "promise" a wonderful Yelp review. There are NO counter tops covering the drawers in the kitchen!!! Not only were the drawer tracks filthy but so were the inside (in plain sight) insides of the drawers, not to mention the other areas that were not clean. We had painters there doing "touch up", there wasn't any construction going on. Why would I need to be there to supervise YOUR staff, that's your job, that's what the customer is paying for!!! Not once in my review or on the phone did I attack you personally or call you names, as you are doing to me, you are a business owner and again, I remind you that if you do not provide a good service as promised people have a right to express their displeasure. That's why we live in America!!! This is also not your first one star review, others have had the same or similar experiences with you. You said something about in a "court of law" the verbal agreement would hold up??? Not sure what your point is there, but you were paid, and technically my mom should have received a refund since in your response below you clearly did not provide the service requested. And it should be noted that she NEVER asked for her money back. I am not out to hurt anyone, the pandemic has NOTHING to do with this and you need to stop using it as an excuse for poor work product. YOU and only YOU are responsible for the success of your business in regards to quality and product of service. Additionally, PLEASE read my reviews - maybe you can learn something about customer service! I am going to ask that you no longer respond to my Yelp, as this is not going to resolve itself here. I wish you luck. ***UPDATE*** I am in utter disbelief right now as the owner of this business, Sheyla just called my mom and I regarding my review....NO she wasn't calling to say, I'm sorry you were not happy with the service we provided, NO she called to harass us and to tell us that people are losing their jobs, their business and they're dying of covid and that my review is ruining her business!!! Sorry Sheyla, if you provide a shoddy service, your review will reflect that. Don't give me a bunch of excuses and other reasons as to why the dust that was there after the cleaning. Also, don't try and guilt me into changing my review or into writing a positive review, 2020 has affected my family as well, both financially and health wise. If you are a business owner, provide a better service. People have the right of choice on where and how they want to spend their money, and at $50/hr the expectation was high. Additionally, other consumers have a right to this information. We ALL work hard for our money! Also, show some level of professionalism - 1) don't call and harass dissatisfied customers and 2) it's rude to hang up on people. Due to my update, I took away a star. ********************************************* I was a bit disappointed with the cleaning service we received, especially since this place has good reviews on Yelp. We requested a DEEP clean, the house is empty of furniture, household belongings, etc....kitchen doesn't even have counter tops right now, yet the drawers were filthy, inside and out and the cabinet doors still had "dust" on them. Bathroom drawers weren't particularly deep cleaned either. The floor still had remnants of the painters caulking stuff on it (not stuck, but loose particles), stuff which should've been picked up by the vacuum. Microwave still had a greasy substance in it. If you're looking for a deep move-in clean I would look elsewhere. For $50 an hour, the house should've been immaculate! We shouldn't have had to clean after the cleaners left.

When going on vacation, who wants to spend precious time on cleaning?? We finally decided that we…read moredid not!!! We contacted Sheyla at Zoe's and made an appointment to get the Condo cleaned the day we arrived. We are sooooo glad we did!! We haven't been here in two years and it was in desperate need of a professional cleaning!! The two women that came were so sweet!!! They were wearing masks as well!! We stayed out of their way and told them they could take their masks off if they wanted to since it was a hot day. They cleaned everything!!! The floor on the lanai, the ceiling fans, the big ass sliding glass doors to the lanai, the blinds, the cabinets!!! Nothing was left untouched!!! They arrived on time and immediately got to work!! They busted their butts for over 2 hours and now we can relax and enjoy our vacation!! Thank you Zoe's!!! We highly recommend Zoe's for your cleaning needs!!

Asked for a simple quote, In person estimate. A conversation of the services needed. Renata,…read moreignores my questions. Comments and replies back like this. Here is my price estimate: Price Estimate $315 - $350 range More than double, EVERY other quote, including the (4) in home quotes received this week. MY ADVICE, don't waste your time & go elsewhere!

Renata is a very honest, extremely hardworking and highly reliable lady. She is easy to contact,…read moreresponds to her phone and is an excellent cleaner. She takes her job very seriously and she is an absolute pleasure to deal with. I recommend her without reservation.

Excellent cleaning service! They go above and beyond to ensure every cleaning exceeds expectations…read more Their cleaning crew is always professional, and their attention to detail is impressive. I would definitely recommend!

The cleaning ladies are wonderful! I really appreciate their attention to the little…read moredetails--everything is neat, tidy, and looks perfect.

My all time favorite cleaning services here in Naples!…read more10/10, cleaning. Staff is so sweet.

My family and I are very satisfied with the services of this company. We live in Oregon, but have a…read moreproperty in the Naples area that needs cleaning and upkeep year-round. They are honest, reasonable, and reliable. They are also very responsive to our needs and flexible in accommodating our schedule. I will continue to use Greener Housekeeping for the foreseeable future. You can't go wrong with them! Nate Naples, FL

They did an amazing cleaning job. I was extremely happy with them…read more I would highly recommend greener housekeeping. Thanks again!

This is an excellent cleaning service as well as house watch! We were in a real jam a few years ago…read morebecause our cleaning crew cancelled my cleaning just before Christmas and we were having guests at our rental but Christine came in and saved the day! She goes above and beyond and is able to have everything done perfectly. We have been very happy with this company for years and you will be very happy with this company too

Great management and attention to detail! I can't say anything negative an I highly recommend them.read more

Crap, broke figurines, hid them, shoddy cleaning, very poor communication…read more I stopped using them

Horrible. Does not respect what you ask.I asked not to open any closets. Her husband on my 2nd…read morecleaning, i was not home, made a mess in my walk in closet. No apology from Gloria. My home did not smell like it was cleaned. I'm so happy with my cleaning lady now. I do not recommend Gloria's. I was shocked that her husband shoved things under hanging clothes. He cleared the closet by shoving stuff. I had a lot to do bc of what he did. I can't believe she didn't tell him No closets. My only thing I asked. They went in all closets.

I called Rachel because she lives in San Carlos Park as is my rental property. To say I was…read morethrilled with the job she did is an understatement. My renter moved out and the place was a mess, dog hair, refrigerator, dust, windows, bathrooms, from top to bottom, side to side, the place was a disaster. She cleaned it to a sparkle, I mean the place shined. Due to the extraordinary job Rachel did, I was able to re-rent the house in 4 days - I had several applications to choose from. Thank you Rachel.

Rachel's cleaning services are very thorough in fully cleaning my home. I am very happy with the…read moreservice and was available when needed. Professional and polite with all my needs. Rachel was able to also clean my rugs and living room couches. Rachel's cleaning services will be cleaning my home and providing home watch services when needed. The prices for the work provided are reasonable and she is trustworthy.