I don't take pleasure in writing this review because Gabby is a very nice person and I'm sure she…read morehires a lot of very nice caregivers. Unfortunately, my parents did not get one. The woman that Gabby sent to care for my 90-year-old father was off her rocker and had to be removed from my parent's home. Gabby was as shocked as I was because she had used her for other assignments and had never gotten any complaints. Also the woman apparently had good reviews online and had a lot of hospital experience. But bad people can slip through the cracks in any business, especially when they're being hired on a contract-type basis. My caution to anyone using any agency or hiring a private caregiver is to do your due diligence. Do not hire an agency and walk away feeling secure that your loved ones will be well taken care of. Had I not been watching on the camera to make sure that my parents were safe, they would have been traumatized by this woman being in their home all night. Even after getting her to leave, my mom who has Alzheimer's, was terrified that she would be coming back despite me ensuring her that she wasn't. Anyone who is doing long distance care of loved ones living at home, I recommend if you don't have them already, get cameras installed and diligently watch them, especially when a new person comes to the home whether they're from a private hire or an agency. This will ensure that your loved ones are safe and well taken care of.

Deciding to get a caregiver for an aging parent can be a stressful experience. I found myself in…read morethis predicament when my mother was being discharged from skilled nursing. I had no idea where to start. After being given a few options from various people I began making calls. As soon as I had Gabriela on the phone I felt immediately at ease. She went to visit my mom in skilled nursing so she would be able to find a caregiver that matched my mom's personality and boy did she knock it out of the park. The caregiver she assigned to my mom was kind, communicative, patient, reliable, and the list goes on. I was thrilled, but more importantly my mom was over the moon. When our caregiver was unable to make her shift due to illness, Gabriela texted me right away and was prepared to find a back up. Gabriela herself even offered to run an errand for my mom on the day that this happened. I cannot recommend Constant Companions Home Care enough! We had.a very positive experience and if I ever find myself in need of a caregiver again, I know who I am calling.

This business has not been in business for awhile- as they were acquired by someone else. However,…read morebad reviews were due to upset caregivers when some one broke in to the office and stole all their information and checks. Pay roll was the next day. Due to frozen bank accounts and no more checks- Payroll had to be moved for 3 days later until the banks could figure it out. Some were upset due to the 3 day delay in their pay and did not provide compassion or understanding when the owners of the company lost everything due to thieves and provided their own money to pay each caregiver.

Please take my advice and DO not use this company. There is not an accountability system, so if…read moresomeone doesn't show for a shift, they have no way of knowing if their employee is there or not there taking care of your loved one. Having said that, no one came to my PaPa's house for their scheduled night shift that we had scheduled on a nightly basis from 5-8. The purpose of the night visits was to help assist getting him to bed. When their company returned the following am for their am shift, Papa was laying on the floor, because he couldn't get into bed!! HIDEOUS! He was taken to the ER that next am and has still not returned from the Hospital and Rehab Center. This was over four weeks ago now. Very unprofessional and would NEVER recommend this company to anyone!

We are so grateful for Heather and her beautiful care home. My mom was diagnosed with a rapid,…read moreprogressive disease 4 months ago. We had to quickly find a place for her to live, and it had to be the best. We cannot say enough regarding the care and quality of life she received. Mega and Nixon, her caretakers, treated her like she was their own grandmother. She felt like she was still in her own home. The disease quickly progressed and my Mother passed away peacefully, in a place that respected her dignity. Thank you Heather, for carrying our family through a most difficult time. We are forever grateful.

I absolutely revoke my review of Concord Estates. I was asked to write a review and at the time…read morethings were good. That changed drastically for us and I actually removed my Mom from the Medi-Cal waiver and we are now paying full price for care elsewhere. I felt it very necessary to move her in order to have the quality of her life much better than it was at Concord. I cannot recommend it to anyone at this time.

I recently supervised my elderly mother's in-home health care workers after she had a back injury…read more We are both very fussy but were thrilled with the various nurses, physical therapist, shower person, and others who came to the home. Dealing with the office staff on some matters worked out excellent too. In fact, when a month went by and the insurance company still had not authorized an inexpensive assistive device, a Horizon employee brought one over during her visit! The owners of this company really care about their patients and the patients' families and my mother and I very much appreciate that!

If only there was an option to leave a negative star. This facility seemed like a decent place to…read morehelp my mom so we tried it for a while. The care was acceptable until we were dealing with the nurse Marcelle Turner. She told everyone she was a nurse but she was only an LVN. She had no compassion, judgmental, and did not listen to myself or my mother. She overall just had a disgusting attitude and pushed us to get help somewhere else. This is our story, what happened with us. Maybe you will have a better experience. Just please pray you don't get Marcelle Turner assigned to you!

I just wanted to share how pleased we are with the home health services and wound care my…read morefather-in-law received. From start to finish, the team was incredibly professional, kind, and attentive to his needs. The nurses were not only skilled but also very knowledgeable, taking the time to explain everything clearly and provide the best care possible. They were always available to answer any questions we had and went above and beyond to ensure he was comfortable. His wound care was top-notch, and we saw noticeable improvement in a short time. It really made a huge difference in his recovery process. We couldn't be more satisfied with the care and service provided - truly exceptional! Highly recommend!

My brother was here for 6 weeks following surgery. We are very grateful to have chosen this skilled…read morenursing facility. The first day there included a care conference with family, case manager, social worker, nurses, aides, physical therapist and Dr. Rolando Gutierrez. The plan of care was created after careful listening by the doctor and the staff to patient/family concerns. The plan was then implemented consistently over his 6 week stay. The nurses and case manager maintained necessary updates while also responding to my calls in real time. They were all professional and thoughtful. The facility itself is modern, clean and has large patient rooms. The physical therapy room is also large, modern and welcoming. There is a place for patients to safely sit outside. We feel fortunate in having the recovery phase in this skilled nursing facility. When we really needed help the staff who work in this modern facility came through beautifully. Your help is Much appreciated, Paula Ste. Marie

My husband was injured by untrained staff. He had repair neurosurgery yesterday, C2 - T3. That's…read moremajor 4 hr surgery on a 73 yr old. He was released after 2 wks, unable to walk & in tremendous pain. When he requested 911 to be called called staff manhandling error, they ignored him. They do not wash their hands from room to room, and due to this dismal like of basic hygiene, he now has MSRA. I just called Ryan @ the Springs the only Mgr that is proactive, and alerted him to MSRA is in the wild @ Springs. The food is processed & horrible. Most of the CNAs are untrained, and this is a cash cow for the greedy, and often sued owner. Google the 2.5 mil lawsuit he just lost, he owns hundreds of these Skilled Nursing Care Rehabs. Many, more than 10 per hall, sit in their wheelchairs, outside their room all day. Looking drugged & lost. Some of them repeatedly requesting a blanket. Most looking more than half dead. If you care about your loved one find another facility.

I broke my hip 4 weeks ago and instead of going to a rehab/skilled nursing I went with Mission Home…read moreHealthcare! I knew I would rehabilitate better at home! I'm so glad I went with them! The nurses have been wonderful and the PT has been amazing! I would like to give a special shoutout to Jonathan (PT) He's been very helpful and supportive and his warm friendly personality has made things go smoothly! He is an expert and he is a big reason I have done so well in a short amount of time! He is calm and really knows his stuff! I highly recommend Mission Home Healthcare and if you're lucky enough to get Jonathan you will be pleased.

This company is amazing! They are so efficient, quick, helpful & knowledgeable. Hannah is such a…read morepleasure to work with as she is so hard working and dedicated to what she does. She truly makes working with this company so easy! What a wonderful staff who is always polite and ready to help! One of the best home health companies out there. Couldn't be happier with the service that's provided by this company, if you are looking for yourself or a loved one, I highly recommend you try this company. Thank you for the consistent, EXCELLENT service!!!

Worst ownership I have ever encountered!!!! To watch the…read moreowner and another leader berate a fellow employee for making a correctable error, was frankly embarrassing for the business and the owner!! If I could give a 1/2 star rating, that would still be too high of rating!! Simply terrible!

UPDATE: This office is now denying the double billing scenario described below, despite concrete,…read moreslam dunk evidence to the contrary. Read on: Great chiropractor, crooked, crooked books. I swore off this place after my first visit in which I was misled to believe my "coupon" for a free first visit was entirely valid. There was no contradicting statement anywhere on the document I'd been provided and Dr. Donahoe came highly recommended by close and trustworthy friends. Only AFTER I had been seen was I told those coupons were only for customers without insurance, which I technically had, but being the beginning of the year, I was socked with $160 bill for services rendered. I called them at that time to peaceably inform them of my dissatisfaction with their incidental dishonesty and told them I would not be returning. I have not. However, after the birth of our first child, it was apparent our son would need the care of a now-natal chiropractor to assist with clogged tear ducts. Dr. Donahoe was fantastic, and the six or so visits we made went off without incident. They were always good with taking our instance, etc. Well, about two weeks ago my wife threw her back out pretty epically. She called Dr. Donahoe's office in the morning and found they had an opening. Nothing much was said, and so we made nothing of it except good luck on our part as is this office is pretty busy most of the time. Well, again, just like in my case, it was only AFTER services had been rendered did my wife find that she was being treated as a CASH customer because she had booked the appointment was booked less than 24 hours before being seen and insurance could not be queried. Never mind that our insurance was already on file. My wife had our screaming toddler under her arm and ended up having to shell out $65 out of pocket just to get out of there. She was told our insurance would likely reimburse her. Well, a few days later we look into that and we see that ON TOP of having paid $65 cash, Dr. Donahoe's office had billed the same $65 to our insurance and had already received most of it. Not once, either when booking the appointment over the phone, nor at check in, when the information would have been most useful did anyone at the desk say anything about having to pay the cash price for a last minute appointment. Only after everything was said and done, just like in my case, did they drop that bomb. Now neither of us are likely to ever go back. If double billing a patient and the insurance isn't illegal--and I'd like to think it is--this place is going to have some explaining to do some day soon.