Was a 'no show' for the appointment. I called the office and left a message. When he did call…read moreback, he never apologized and blamed the office crew.

Very disappointed with the service. Although their staff is friendly, their sales is misleading…read moreand they do not address customer problems as they arise. Four years ago, I contacted several companies because we were having issues with bees and wasps. Smitter gave me the most cost-effective quote for treatment of the bees and wasps and set me up for service. We repeatedly had issues with the bugs coming back over the years and had to call them to come back out. When I contacted them recently, I was told by a new office worker that the service we signed up for does not include treatment of bees and wasps and we would need to pay an additional $142 fee. When I asked her to look back at our file to see that we had originally only sought treatment for bees and wasps. She indicated that she did not work there at the time I started with the and couldn't help me. They refused to go back and look at our file as to what was originally requested or try to make it right. I would not recommend and if you do use the service, please double check and look up the paperwork carefully to make sure they're spraying the appropriate products for your needs. Their word cannot be trusted. At this point, we've probably paid them over $1500 and they have not provided any of the service that we requested. We also now have siding damage from the bees that were never properly treated.

I had contacted Critter Control after seeing some damage done in my garage by some type of animal…read more Nick came out and was able to accesses the damage, and to tell me what animal it was, and how it was getting in. It was a free estimate, and you can't beat that. I will definitely be using them in the future (I hope I don't have to tho haha)

I called today with a critter problem and they were able to fit me in. Ryan texted me updates on…read morehis whereabouts, and was to my house within the hour. He was able to locate the problem and swiftly and efficiently took care of it. I was extremely pleased with his kindness and professionalism. ~Brenda

I am a firm believer in helping small business men....American Pest Solutions…read morecares about their customers....their promtness and good attitudes will keep me as a customer.

After being plagued with unknown critters in the upper crawlspace of my mobile home, Eric Taylor of…read moreAmerican Pest Solutions resolved my problem tonight! I had been hearing scratching and scampering above me for weeks. I hired Eric, and he has been nothing less than fully committed, non-stop, determined to find and catch whatever animals were causing me such anxiety. After only one reasonable payment, he has come to my house as often as necessary, replacing traps, trying new ideas, etc. Until tonight, around 9 pm, i heard the newest trap snap, and behold, a large raccoon was caught. I had been texting Eric whenever i heard noises, over these many weeks, so texted him this night, and he came right out and took care of the animal right away. He has been amazingly helpful and i would recommend him to anyone!

I hate to post bad reviews. I always give a fair chance to any company. That said, I do not…read morerecommend Rose Pest Control. We signed up for the annual service plan a few years ago. Initially, contact was great, services were excellent, technicians showed up when/where they were supposed to and performed contacted services. Unfortunately, after the second year it began to go downhill. We were being billed for appointments that never happened; sent fraudulent invoices for services that were not performed. We initially thought that maybe it was a mistake due to employee changes etc. We reached out to the company several times to report these findings and we're always told that we'd be contacted by management and not to worry, the concerns would be rectified. Unfortunately, that was not the case. 4 years wasted money. Now left searching for a new company...

Ok so I ended up hiring them twice. Once to spray one for carpenter ants at my house which went…read moregood and the ants disappeared. Then I called for bees at my rental property and it was atrocious getting something scheduled. I heard all pest places were really busy so I am trying to give the guy the benefit of the doubt but he didn't communicate any of that. He finally called back to "schedule" about a half hour before he possibly could show up but it could take a few hours to show up. That is a nightmare to do with tenants!

Had a pesky problem, I called two other places, one that I had some previous conversation with…read morebecause I met him on a job site , but he never called back! The other one took over a day to call back. I actually got the technicians number from a friend and contacted him directly, not sure that was the way to go, but Wendall was fantastic. He went above And beyond and handled everything quickly! If the company is as good as him they deserve 5 stars. I always say a company is only as god as the employee's. I hope I don't need them again but I will call Wendall if I do.

We had a wonderful experience with Grand Rapids Pest Control. They were able to get out to our…read morehouse and fix the problem in a little over 24 hours. Our technician was very kind and knowledgeable!

We had an issue with mice in the house that we could not fix for ourselves. Not only was Grand…read moreRapids Pest Control quick to respond, but the price to take care of the issue was great. Our technician was very friendly and spent time explaining his process and how it would all work. I highly recommend them.

Service was great and Raymond had great knowledge. One of the better prices when we looked at…read moreestimates and what was actually being applied. Caulk job afterwards wasn't the best. Haven't seen any active termite swarmers since the issue was treated. Hoping they wiped the colony out.

Very responsive and treatment works! Ray listens to your problem and selects the best solution…read more Very reasonable in cost...

A big kingfisher flew through a screen onto our porch. Jack came out and quickly and gently…read morecaptured the bird and released it outside. A terrific guy and a valuable, fast service. If you have a loose critter, I recommend them.

Over spring break my family traveled to Holland Michigan. Although the weather was chilly, we…read moreenjoyed a change of scenery. While we were staying in Holland we found 2 rabbits in our rental home's window well. My husband attempted to get them out with a box, but the rabbits were not having it! I called Jack at Best Way, and he came out, in the rain, to save them. He was professional, clear with pricing, and got the rabbits out in no time. He was a pleasure to do business with, and gave each of my sons hats with his company logo on them. My sons love these hats! I would definitely recommend Jack if you want a professional to take care of your animal issue. Thanks Jack!