We have gone here a few times for watch repairs and it's been great each time. Fast service, fair…read moreprices, and good work done. The guy working is always friendly and helpful as well. Definitely worth coming here if you're looking to get some repairs!

Quick and efficient service at very reasonable prices. Will be returning with my smartwatch next to…read moreget a larger band.

Mai's Jewelry is another hidden gem on Ft Meade. It's a little shop to the left of the BX and…read moreoutside the food court. They have some jewelry which I've never really paid attention to, along with some plaques and I assume they do engraving. I know you can get blues name tags done here. But I go for the keys. I've tried to get keys made at Home Depot and Lowes only to find that they are crap and don't work right. So I go to Mai's. They'll make you a copy for $2 each and can usually get it done in about 30-40 mins depending on how busy they are that day. I go shopping then come back and the keys they've made for me work great.

Amazing customer service, I have no words! I worked with Mr. Jose Maldonado for awards for our…read moreorganization and he went above and beyond! Superior customer service and patience with us, since we had issues with our credit card. He worked with us diligently, picked up my calls every time, emailed responses back to me for all my inquiries. And the awards look so beautiful and they were done even before the due date I requested. Everyone was so impressed. I would definitely recommend this company! Highly professional, it's exactly what I needed! Thank you for your service and time and your wonderful work!

Excellent jeweler. He is so knowledgeable and sells the most unique items. I've had many items…read morerepaired and watch batteries replaced here and the price has always been very fair. Thank you!

I called Marc Todd to see if they could add a pendant to a necklace I wear and to see if they could…read moreshorten the chain they said they could. I went in and was shocked when the jeweler took the necklace, pendant and made the adjustments in front of me; I thought for sure I'd have needed to leave it there. When he was finished up he charged me less than a third of what I'd been quoted by another jeweler (*I don't share pricing for small businesses if it isn't posted). While I was waiting I browsed the jewelers they have for sale at the counter and spotted some really cool estate/vintage pieces. Fast, friendly and fantastic pricing-- I will absolutely look to Marc Todd for any future jewelry needs.

I am including pictures of 2 engagement rings. Because my fiancé designed a ring, and I designed…read moreanother, we are in a good position to speak on the quality, patience, care, and professionalism of this team. Both rings are stunning. I was a very particular customer - I needed a slender pear diamond, but not too skinny - I needed a dual tone setting - I needed 3 prongs instead of 5 - and on and on. Every request I made was surpassed. The ring is so beautiful I can't even capture the sparkle in the pictures. Most importantly, this team treated me and my fiancé with the utmost care. I am so thrilled, this is my dream ring. I highly recommend Ron George Jewelers.

I am so sorry to say I had a bad experience here. I truly trusted Mr. George. I had a simple…read morerequest to set an oval shaped lab-grown 1 carat diamond into an engagement ring setting which I supplied. When I picked up the finished ring, The center stone was NOT the stone I supplied. It was definitely a round (hopefully lab-grown diamond) which looks fine, but is NOT the ring as I had imagined. Hopefully I can find another jeweler who can read the lazer inscription on the stone in the engagement setting. I have lost confidence in this store.

These guys are FANTASTIC. Don't believe the negative reviews. I bought my fiancée engagement ring…read morehere. Ive bought multiple pieces here. Even the jewelery i have NOT purchased here, they clean for FREE for me. I am currently in works of purchasing a diamond and white gold tenis bracelet for my girl. Ive bought other pieces elsewhere, but these guys are always the people i come back to. ANYONE who has worked with jewelers understands that there is BASELINE cost of gold/silver/platinum etc. Then there is the WORKSHOP cost. They dont "scam" you here. The prices are SPOT+LABOR+10%(on a good day) profit. Whoever wrote these absurd reviews before mine clearly are braindead. If your jewler made a pendant when gold was at 4K$ an oz and it sat on the shelf for 6 months at a 2500$ price point and these guys charged 2750 its due to them turning inventory over faster and the gold being higher at the time of making. My fiancée wears her engagement ring daily. Not a single stone has fallen out. Not a single piece has had any issue in the two years she has owned it. If we do have a problem im SURE they will solve it. People need to actually understand business instead of leaving uninformed opinions. If Royal Jewlers say its 18K its not 17.3 its not 17.7 its 18K and up. They tell you if its lab or natural stone. These guys are legit. I trust them VERY much. Proud to be a returning customer here.

I purchased a gold and diamond lock and key pendant from Royal Jewelers and was assured I was given…read morea discounted price. However, when I researched the item when I returned home, I learned the same diamond and gold lock and key was being offered at $250.00 less than what Royal Jewelers charged me. When I returned to Royal Jewelers and presented them with the evidence of the price difference, the salesperson simply gave some frivolous excuse as to why the prices were different. This experience with Royal Jewelers has put me on guard and I will not be purchasing any more jewelry from Royal Jewelers. Overall, I'm of the belief that they are overpriced and although it is the goal of a business to make a profit, in doing so, businesses should not engage in price gouging.

Took my man's watch and put a battery in it right away. The price seemed reasonable at $35read more

I had used CJ Watch Repair previously for a battery change and cleaning and gave them a good…read morereview, and through their form. NOW -Rating them poorly and as an unscrupulous business, because they did not fulfill the $15.00 off that they (as of this date-11/28/22) have on their website to refund $15.00 off for a review and repair. Spent almost $100.00 and they denied it was their website even though their address is clearly shown and then said they wouldn't honor it because it was a Covid promotion. Told me that now, they have a loyalty card to get $15.00 off. Bait and Switch!!

Outstanding craftmanship! Had several pieces of jewelry repaired and they are better than new…read more Learned that James used to do repairs for Tiffany and Co. Also sold scrap gold and silver. Excellent prices and service in all respects. They can do what other jewelers can't, a real treasure here in Annapolis.

Disappointed- yes my fault for not reading the fine print in returns - you can't return anything -…read moreonly if you bought it for someone not there! I wasn't happy with what I bought - as beautiful as they were and when both of them at the store told me, in front of my friend that I was there with, that I could have store credit - when I came back within the 10 days I was told by both who told me this in front of someone that they never said that! Way to get someone's return business. When she returned and mentioned they lied to her and said they never said that and she witnessed them telling me this! Letting me pick out something of equal or more value (which what I chose was going to cost another $40) is good customer service but being basically lied to my face by telling me they never said it to me and then telling my friend that she never heard them tell me is the worse customer service I have ever come across. Now I'm out $145 for jewelry that isn't comfortable to wear (yet pretty) and they lost a customer and I will not be referring anyone anymore! As a matter of fact I call a few people that love jewlery and told them to forgot what I told them about Annapolis Jewelers! They were appalled at the fact they would rather lose customers instead of exchanging within a ten day period, and one friend was in the business years ago and was shocked. Up to you - basically if you buy it for yourself - wear it couple days, doesn't feel right - you're stuck with it! Buy it for a friend they'll refund or exchange. Sad.

l have recently cleaned out my parents' home and have made several trips to Arianna's over the past…read moremonths. I compared several stores initially with the same items and found the best price here so I made the first exchange. While the price was imperative to that visit, the many return visits were due to the level of service, knowledge, and personal touch I receive every time I walk in their door. There is now no other place for me!

Got horrible value for my stuff that I found out was worth five times what I was given here…read more Service is repulsive; these people will scam you more than anyone. Please take care of yourself and your things and go somewhere else. There are much better shops that will treat you fairly and like you're a human in Glen Burnie just down the same street this one is on.