company did outstanding work. Blake DeFatta went above and beyond! would definitely hate this…read morecompany again D. Smith

Hargrove Roofing replaced my roof, but during the project a roofing nail punctured an HVAC…read morerefrigerant line in my attic. What should have been a straightforward customer-service issue ultimately turned into a lengthy legal dispute. My primary concern was not the roof installation itself, but how the risk was communicated and how the situation was handled after the damage occurred. The sales representative reviewed the proposal and project details but did not review the Terms and Conditions with me or discuss the provision stating that roofing nails may penetrate the roof decking and enter the attic. Had that specific risk been clearly discussed, I would have asked additional questions about the location of attic utilities before work began. Hargrove made a settlement offer before filing suit and maintained that position throughout the dispute. My subsequent settlement proposals were rejected, and the matter ultimately resolved on terms very close to Hargrove's original demand. As a result, a problem that began with a damaged HVAC line developed into months of litigation, attorney fees, court costs, and settlement discussions. I paid to repair the HVAC damage and then spent almost a year dealing with a dispute that ultimately consumed far more time, stress, and money than the original problem ever should have. Looking back, I believe a reasonable compromise at the outset would have been a better outcome for everyone involved. One thing I found particularly ironic was a sign displayed in Hargrove's office that read, "COMMUNICATE, COMMUNICATE, COMMUNICATE." In my experience, that message did not match what occurred. The specific risk that roofing nails could damage attic utilities was never clearly communicated before work began, and the lack of meaningful communication contributed significantly to the dispute that followed. The case has now been formally resolved and the judgment satisfied. In my view, the central issue was never the roof itself. It was the failure to clearly communicate a known risk before work began and the inability of the parties to reach a practical resolution after the damage occurred. Prospective customers should carefully read every page of the contract, including the Terms and Conditions, and ask specific questions about the risk of damage to HVAC lines, plumbing, electrical wiring, or other utilities located near the roof decking before signing. I wish I had done so. Based on my experience, I would not use Hargrove Roofing again.

H2 did a great job in remodeling our fireplace, painting, hanging fixtures and lighting! They were…read moreprompt, professional and we are very pleased with the outcome.

After a very messy water leak in our home while we were away for Thanksgiving with family out of…read morestate, our insurance company asked who we would like to do the repair work. Because of previous, good experience with them, we quickly responded that we would use H2 Renovations. Once the dry out work was done (including cutting portions of sheetrock out in 3 rooms to enhance drying and removal of wet insulation), carpenters Matthew and Jonathan showed up early one morning. They replaced and floated the sheetrock, reinstalled baseboards and shoe molding, replaced a bathroom door in less than two days. Painter Misa jumped right in to head up the painting effort (repainting the 3 affected rooms along with an adjoining hallway) with the help of Jesus, Junior, and Jose and a couple of other painters I didn't get the names of. Due to multiple coats and a few scheduling issues, the painting took about 9 days of work to complete, but we were thrilled to get all the repairs done in a little over a month. The office staff was attentive to our requests, and Bart kept in touch with us throughout the effort, maintaining a friendly, accommodating and very efficient oversight. Everyone involved was focused, efficient, and notably courteous while being very sensitive to our needs. There is no question that we would heartily recommend H2 to anyone in need of repairs or renovations. THANKS H2! Brenda & Rick Nichols

i'm very please with the work that martinez did on my roof, and it look very nice.my all my…read moreneighbors say it look very nice. the guys came early that moring and was finish with my roof before i went to work.and i like the way the shingles match my brown house. when it's time for a new roof i will be calling roofing by martinez

These guys were great. We had a new home built, and they had us setup for install right on time for…read moreour timeline. We had great communication from the start, throughout the scheduling and pricing process, and even at the job site. We were short a few small things from the measurements, and instead of them just walking off the jobsite and waiting, they called me directly and let me know what they needed to get to them asap. Large part of new install is job site cleanup, which they were one of the best subs we used. No issue with anything extra lying around or any mess of materials. Would highly recommend for new roofing.

Kevin does a great job and is very professional. We have used them several times, and have not had…read moreany issues with our chimney after being serviced. It is a very messy job, and we have never had a spec of dust when he leaves. He even wears booties over his shoes when working. We plan to continue using New Buck in the future for our chimney needs. Just saw that this post has me located in Dallas, but I am in Shreveport.

Excellent customer service and extremely knowledgeable. They called the night before to confirm my…read moreappointment and 30 minutes before arriving. My technician was very thorough in his inspection and discovered several potentially dangerous issues with my fireplace and chimney. He explained each issue and what it would take to repair it correctly. I highly recommend their services and encourage everyone to have their fireplace inspected regularly. I had no idea mine was in such bad shape because it looked fine to a novice. These guys know their stuff!

Nathan came out and inspected my roof, gave an honest assessment and was prompt an courteous. I…read morehighly recommend this company.

Contacted alpha roofing on a Saturday and they called me back the same day scheduled a time to come…read moreout and look at my roof. The next day Grant Dunlop arrived looked at my roof and we spoke on what could be done. I advised him the insurance adjuster was coming the next day Grant went the extra mile and came back with the adjuster. Insurance stated that they wouldn't cover the damage Grant then wrote a estimate and emailed it to me. I signed the estimate via document sign a week later the repairs to my roof were complete at a very reasonable price. I gave 4 stars because the office did not let me know when the roofer were coming I had to call the office to get those times. Great job Grant Dunlop I will recommend you

Excellent customer service and quality work. They completed our job in a timely manner, left our…read morehome in great shape and made sure all work was completed to our satisfaction. ​We are very pleased we chose to use their company.

We chose Watertight Roofing based on recommendations from friends and are very glad we did. They…read moredid a first-rate job, from the initial consultation and estimate to the installation. The crew was fast, did a superb job and left our yard spotless. We had our entire roof, plus the roof of a garage apartment completely redone in one day, and it looks amazing. They paid particular attention to the details, installing new turbines, vent caps, and valleys. The owner, Robert came by during and after the installation and worked with us and the insurance company to make the process smooth and painless. Can't say enough about our satisfaction with the whole experience.

MRC Roofing came by about a month ago to inspect my roof. They submitted everything to insurance…read moreand they installed my roof two days ago. It looks absolutely amazing! They made the process absolutely painless and they went beyond what we agreed upon. I have had many contractors, some good, some not so good. This is the first time I've ever been dazzled by a contractor. I'm so grateful for them. I hope I never need a new roof but if I do I'm calling MRC Roofing!!

The owner of this company did an excellent job assisting me with some issues with my roof. Thanks…read moreto him, I was able to get my roof taken care of with minimal difficulties.

Excellent service all the way around! Service Employees know what they are doing. Great HVAC…read moreservice company!

Moore's A/C & Heating Inc. lacks transparency. My AC unit went out. After getting a repair quote…read morefrom one contractor, I asked Moore's for a quote to replace an evaporator coil. They said they could send someone out to look at the issue and I agreed. Moore's never told me that they'd charge me to have the technician come out and what the rate would have been. It was $160 for the technician to IMOverify what I already knew in 20 minutes. When I pressed the owner about not telling me up front, he told me it's his practice not to mention service call charges and labor charges unless the client asks and that I should have expected to pay. That's bananas, imo. We agreed on $100, and I went with another contractor who told me everything upfront without games.,