When you try to get an inspection but receive no updates from the inspector you spoke with until…read moreyou reach back out a number of times... One follow up contact with an apology for not getting around to the inspection. Fine. Well... How about another update after that? Are you going to DO the inspection or not??? Seems it's a NO. It also seems the business doesn't really need or WANT our business. Forced to go with someone else. That's frustrating when you try to support local. I emailed, I called... Why is there a request for service/response from your company via a website when no one responds back??? Bad business practice to just ignore a potential customer for no reason. ... Been over 2 weeks now and still NOTHING.

We had a great experience using Bayou State for our new roof. They responded quickly and explained…read morethe process from start to finish. The roofing crew did excellent work and cleaned up exceptionally well. They valued our time and worked around our schedule. Would definitely recommend Bayou State.

I highly recommend Smart Roofing. They have an A+ rating with the Better Business Bureau and I can…read moresee why. Michael Hirsch is a great person to do business with. He is very friendly, knowledgeable, and dependable. His crew shows up and hits the ground running. I saw them doing my neighbors house when we'd had a really bad hail storm and was very impressed. They let him know I was interested and the next day he showed up to discuss the work. I felt he was very honest and had him do the job. Michael filed the claim for us and handled all the negotiations along the way. He replaced our 20 year roof with a 50 year roof. They did a great job and all I had to do was endorse the check-- didn't even have to go to the bank. About all they didn't do is cook supper for us . I'm keeping his business card and recommend Smart Roofing to everyone I know.

company did outstanding work. Blake DeFatta went above and beyond! would definitely hate this…read morecompany again D. Smith

Hargrove Roofing replaced my roof, but during the project a roofing nail punctured an HVAC…read morerefrigerant line in my attic. What should have been a straightforward customer-service issue ultimately turned into a lengthy legal dispute. My primary concern was not the roof installation itself, but how the risk was communicated and how the situation was handled after the damage occurred. The sales representative reviewed the proposal and project details but did not review the Terms and Conditions with me or discuss the provision stating that roofing nails may penetrate the roof decking and enter the attic. Had that specific risk been clearly discussed, I would have asked additional questions about the location of attic utilities before work began. Hargrove made a settlement offer before filing suit and maintained that position throughout the dispute. My subsequent settlement proposals were rejected, and the matter ultimately resolved on terms very close to Hargrove's original demand. As a result, a problem that began with a damaged HVAC line developed into months of litigation, attorney fees, court costs, and settlement discussions. I paid to repair the HVAC damage and then spent almost a year dealing with a dispute that ultimately consumed far more time, stress, and money than the original problem ever should have. Looking back, I believe a reasonable compromise at the outset would have been a better outcome for everyone involved. One thing I found particularly ironic was a sign displayed in Hargrove's office that read, "COMMUNICATE, COMMUNICATE, COMMUNICATE." In my experience, that message did not match what occurred. The specific risk that roofing nails could damage attic utilities was never clearly communicated before work began, and the lack of meaningful communication contributed significantly to the dispute that followed. The case has now been formally resolved and the judgment satisfied. In my view, the central issue was never the roof itself. It was the failure to clearly communicate a known risk before work began and the inability of the parties to reach a practical resolution after the damage occurred. Prospective customers should carefully read every page of the contract, including the Terms and Conditions, and ask specific questions about the risk of damage to HVAC lines, plumbing, electrical wiring, or other utilities located near the roof decking before signing. I wish I had done so. Based on my experience, I would not use Hargrove Roofing again.

We were having a water leak problem around our brick chimney. Called and Bronson was very…read moreresponsive. Came out same day to assess the problem. It was determined that our flashing was leaking. Also, the squirrels had damaged every one of our roof vents. Found a missing shingle on roof inspection. Since I already had a leak problem, job was pushed forward to get it repaired before the next rain. Shingles replaced matched exactly. Replaced all roof vents and replaced roof areas that were leaking. Bronson is very easy to do business with. Fast response and he arrived when he said he would.

i'm very please with the work that martinez did on my roof, and it look very nice.my all my…read moreneighbors say it look very nice. the guys came early that moring and was finish with my roof before i went to work.and i like the way the shingles match my brown house. when it's time for a new roof i will be calling roofing by martinez

These guys were great. We had a new home built, and they had us setup for install right on time for…read moreour timeline. We had great communication from the start, throughout the scheduling and pricing process, and even at the job site. We were short a few small things from the measurements, and instead of them just walking off the jobsite and waiting, they called me directly and let me know what they needed to get to them asap. Large part of new install is job site cleanup, which they were one of the best subs we used. No issue with anything extra lying around or any mess of materials. Would highly recommend for new roofing.

Ronnie and Renee are the real deal. I have a house built in the 70's that needed an overhaul on the…read morehvac. Inside and out. The previous occupant kept dogs and cats in the house and my nose and sinuses would let me know as soon as I walked in. I called around and got estimates. Brooks fireplace and hvac is very reasonable, courteous, professional and took care of me in a very timely manner. I needed to have it done before the cold hit. They took care of me quickly and went over everything making sure I understood what needed to be done. Both Ronnie and Renee will answer your questions about the work and explain how hvac works most efficiently. You can tell from talking to Renee she has hvac in her blood. Her family is the original Brooks hvac, she and Ronnie her husband took this segment when her Dad and Mom got out of the business. So if you want generations of experience, really good work and honest people come here. Brooks fireplace and hvac is now my go to for all my hvac needs.

I bought my AC and heating unit from this place. I was oversold and it was installed incorrectly…read more They had to come out about a dozen times to fix the mistake. Once after the inside unit caught fire. Over a year later it's been one problem after the next. I had to call another company and was told they've never seen such a botched job and they were floored. I called Brooks to complain and let them know of my disappointment and was told I have no common sense by the owner's wife. She got very ugly with me for the horrible job they did. I had a right to be upset, but they cared only about themselves rather than apologize for all the inconvenience and money and time I've spent trying to use a $7,000.00 unit that's been a nightmare. At first they are very nice, but if you call them out on the job they do, they are very mean people. They even called my husband and chewed him out after I left my rating of them on a different website. Once they never showed up for a scheduled appointment because he forgot. I would keep looking for someone else if I were you. This place never was able to fix their mistake and they are unprofessional.

After a storm I needed my roof replaced. Bo came out inspected and got the job done. We Couldn't be…read morehappier!

Totally satisfied with Bob Butler and Quality Exteriors Roofing!!! They did a remarkable job in…read morereplacing our roof in just a day and a half! They protected our plants and home and cleaned behind themselves as they went! A very organized group of workers!! They get a TEN in my book!!! VERY SATISFIED CUSTOMERS HERE!!!

Mr Johnny Shields and wife were amazing people the had an outstanding professional manner great…read moreprices these people are godsent .great metal roof great service! Go with them youwill be glad you did!

LOVE LOVE LOVE our new roof ! I would recommend Mr. Johnny Shields to anyone looking for roof…read morerepairs or replacement. We upgraded to a metal roof last week and can I tell you that they are some of the most thorough, patient, hardworking folks I've met (other than my husband of course). They were here working before 7 am (in the rain) and worked until after dark until they finished the job, which only took just a couple of days (even with all the extra little details he makes sure to take care of). They are super nice and very professional. They most certainly know their stuff and very affordable. I can't Thank Mr. Johnny Shields enough ......