company did outstanding work. Blake DeFatta went above and beyond! would definitely hate this company again D. Smith read more

Hargrove Roofing replaced my roof, but during the project a roofing nail punctured an HVAC refrigerant line in my attic. What should have been a straightforward customer-service issue ultimately turned into a lengthy legal dispute. My primary concern was not the roof installation itself, but how the risk was communicated and how the situation was handled after the damage occurred. The sales representative reviewed the proposal and project details but did not review the Terms and Conditions with me or discuss the provision stating that roofing nails may penetrate the roof decking and enter the attic. Had that specific risk been clearly discussed, I would have asked additional questions about the location of attic utilities before work began. Hargrove made a settlement offer before filing suit and maintained that position throughout the dispute. My subsequent settlement proposals were rejected, and the matter ultimately resolved on terms very close to Hargrove's original demand. As a result, a problem that began with a damaged HVAC line developed into months of litigation, attorney fees, court costs, and settlement discussions. I paid to repair the HVAC damage and then spent almost a year dealing with a dispute that ultimately consumed far more time, stress, and money than the original problem ever should have. Looking back, I believe a reasonable compromise at the outset would have been a better outcome for everyone involved. One thing I found particularly ironic was a sign displayed in Hargrove's office that read, "COMMUNICATE, COMMUNICATE, COMMUNICATE." In my experience, that message did not match what occurred. The specific risk that roofing nails could damage attic utilities was never clearly communicated before work began, and the lack of meaningful communication contributed significantly to the dispute that followed. The case has now been formally resolved and the judgment satisfied. In my view, the central issue was never the roof itself. It was the failure to clearly communicate a known risk before work began and the inability of the parties to reach a practical resolution after the damage occurred. Prospective customers should carefully read every page of the contract, including the Terms and Conditions, and ask specific questions about the risk of damage to HVAC lines, plumbing, electrical wiring, or other utilities located near the roof decking before signing. I wish I had done so. Based on my experience, I would not use Hargrove Roofing again. read more

Hargrove replaced my roof a few years ago. They asked me if wanted to keep the satellite dish on my roof. I told them no and to please leave it off and dispose of it. I have never used a dish company for my entertainment. The satellite dish fell off my roof and created a large hole in the roof. I called on Tuesday morning of this week and was told someone would contact me soon. No call, so I called again around 4pm to remind them I needed help putting up a temporary tarp and get my roof fixed. Again they said someone would contact me. It is now Sunday evening and still have not heard back from them. I do not recommend this roofing company. read more

took my money, put a roof on, it leaked on my electric lights and fans. Never put my gutters back now I. Have rain turning my wood green, did the crapy job, they did come patch the roof. . I f they would have done what they told me up front it would have been nice, but they lie, steal your money and run, they don't care about you, just themselves and your money!!! read more

Outstanding communications all thru the project from various levels of the Hargrove management team. Most customer oriented roofing company I've ever been assocaiated with. Job was completed in less than eight hours via a safe, effective and thorough process. The final product was beyond my expectation! Not a nail to be found anywhere several weeks after completion. Would highly recommend this value added results oriented group to everyone looking to repair or replace a roof. read more

Our house was definitely in need of a new roof. Upon initial insurance inspection we were denied. Blake DeFatta with Hargrove Roofing went to bat for us for a second inspection. Our roof was approved thanks to Blake meeting the adjuster and going through the inspection step by step. They had our roof done in a day. It is beautiful! read more

When hiring a crew to replace the roof from Hargrove Roofing, be sure to watch them closely. I found one of the workers urinating on my house. Also, one of the roofing nails went into our AC lines. causing a major repair that has to be done to our AC unit. I reported this to Hargrove . Their response was, "we are sorry but we are not responsible and will not pay for the over $2000 repair bill". According to them, they are not responsible for marking where the lines go into the house. if not responsible, wouldn't it make sense to mark anyway so the homeowner could avoid this type of damage. Bottom line, I do no recommend Hargrove Roofing for any type of job. read more

If your looking for a trusted roofing company. Look elsewhere!! Hargrove roofing will not stand behind their work. We had several leaks for bad install and missed covered areas. Let alone the inside damage that it caused. If i could give them a zero I would. Taking advantage of elderly people should be a crime. read more

do not use this company, SCAM. head guy had surgical procedure scheduled same time is job so roof got pushed back. when the group finally came out the half assed the roof, (im guessing they didn't figure someone going up to check behind them) 0-10. They even tried to sue & even from an ignoramus standpoint how? The fu#*!n roof didn't even pass inspection so that meant the job was a complete failure. do not waste your time, energy, or money unless you want do deal with stressful s#!t If I could have left 0 stars I would!!! Take heed and watch every move. They also order more materials than needed so they can take them with them when they are done with your job to use on the next dummy. Im a military vet (airborne ranger/special svc) and realized that he seems to be trying to take advantage of elderly so definitely go behind every job to check their work. Make an account of all materials and make copies of every check like we did to cover any future lies that may arise read more

Did a great job on my roof. Very good people to work with. I definitely recommend them for your roofing needs

Hargrove roofing did an excellent job replacing our roof. Our consultant Kayo arranged to meet with our adjuster to make sure everything that was damaged was addressed. He also worked with our insurance company concerning all the paperwork. Their team did a meticulous job of cleaning up and did a final inspection of the job to make sure all was done correctly and we were satisfied. I would definitely recommend Hargrove Roofing for your roof replacement read more

We are very pleased with our new roof!! Hargrove did a wonderful job in a timely fashion!!!!!!!!

roof was less than 1 month old and needed repairs. I had an inspector and Troy Hampe from Guardian Roofing look at it and said repairs needed to be done. I had to pay out of pocket for repairs when the roof was under warranty. My realtor Colette King is also very displeased with Hargrove Roofing and will not refer her clients to this company. If they will reimburse me for expenses that I paid for their errors, I will gladly change this 1 star review to a 5 star review. But, they are not responding to me so the 1 star rating stands. read more

Recently had to have my roof replaced.Brian Conner came by and gave me the information I needed.Everything went smoothly.They completely finished the roof,swept up the patio and driveway in ONE DAY ! Unbelievable service!Office people are just as nice and friendly as Brian.Fair and honest pricing.No hidden costs or any other BS ! 's in all areas ! read more

Hargrove was sent to us by a higher power. After the nasty hail damage, we needed help. They helped us with the insurance company which was giving us pushback which really helped. They provided an estimate what was similarly bid by other roofers which showed me they were competitive. Cade Castillo who was Hargrove the Forman for my house was always helpful and super nice and cheery. He did the final walk around with me and pointed out areas to make me areas where they focused on. I would recommend them to a friend or family. read more

They did a very good job on my roof and cleanup, but I noticed a small section of flashing had been separated from the roof and water, wasps, etc could get behind it. I showed it to their point man who said he would have someone look at it. I later received an email saying the roof was already like that. It would have taken a professional roofer about ten minutes and five dollars worth of caulking and sealing tape to fix, but they would not budge on fixing it. I fixed it myself. They later sent me a letter trying to bribe me with a gift card to a restaurant if I gave them a five star review. read more

Hargrove Roofing recently replaced a roof on my business as well as on my home. They were efficient, courteous, professional, and handled all of the paperwork with the insurance company. They didn't leave any remnants of the job anywhere on site. You should give them a call for all your roofing needs. Ask for Billy or Clyde! Paul Sommerfeldt CPA read more

We love Hargrove Roofing! They were able to help us understand our options and receive a new roof within a couple of weeks of starting the roof replacement process. The workers were friendly and cleaned up everything very nice after the work was completed. The salesman and owner of the company checked in with us to ensure everything was completed to our satisfaction. I highly recommend this roofing company. read more

Hargrove Roofing did an excellent job replacing our roof. They were very professional and cleaned up all of the old roofing shingles and debris. I recommend them for all and any roofing jobs. read more