We truly love this practice. Our pediatrician here and her nurse are SO helpful. We are in and out of their offices constantly and they are always able to work us in. Listen to our concerns and you feel like you are on the same team! Would highly recommend read more

Phenomenal group of doctors, nurses, and other members of the healthcare team! From the front desk receptionists who constantly reschedule us based on my husband's crazy coaching schedule to the sweet nurses who helped me buckle my son in properly the first time we came to visit to our precious pediatrician who called me and counseled with me for over an hour during her off time to help calm down this new mama to the amazingly patient folks in the billing office -- THANK YOU for making this new job of mine easier. I couldn't have made it these first 9 weeks as a mama without each of you! I highly recommend Dr. Tracey Butcher and her team at Greenvale Pediatrics Brook Highland. Her advice and genuine care is unmatched! read more

They are great for well care but you can never get in to see them when your child is sick. They just tell you to go to some emergent care. I really don't like dealing with them and I am moving to Peds at Grandview. read more

They refused to help my son with his fractured arm because they claimed i had an unpaid bill (I even called their billing office to make sure), when i called back to tell them i was coming in, their office was closed for lunch for TWO HOURS. To make it worse, when they first refused me service, i asked where i could go instead and they told me since i had an unpaid bill they wouldnt give me any urgent care pediatric phone numbers to call! read more

This place is amazing from the time you get to the receptionist desk to the time you leave. All of the staff are wonderful, especially Amanda. My son sees Dr. Sivils and she has been an absolute blessing! She is very professional, thorough and great with my son. We have finally got his A.D.H.D under control because of her help. I can't say enough positive things about Dr. Sivils and the staff at Greenvale and would recommend to anyone looking for a great pediatrician! read more

Not sure why there are terrible reviews. As a nurse when we relocated to Alabama from the medical center in Texas, at first I was so incredibly disappointed. We went to TWO offices for several months in Chelsea; it was awful. Finally, a colleague recommended dr irons at greenvale. She is kind, compassionate, intelligent, and truly cares about my three children. The staff all know my kids by name and remember small details about them. Even when we can't see dr irons because she's out of the office the other physicians we've seen have always been top notch. At the offices in Chelsea I would sometimes wait 3 hours to be seen. At greenvale I am in and out within 30 minutes usually. Seriously I cannot day enough great things about this office. I recommend to all of my patients to take their children here! read more

Greenvale was HIGHLY recommended to us as was the pediatrician we see. They're good, they do their job, they care as much as they should but there's something missing for me. The advice that they've given me, the recommendations that they've given me almost feel like something out of a horror story! We're a vegan family, they said my child was "too small" HE WAS IN THE 98TH PERCENTILE until he started walking and dropped down to the 75th, well anyways, they gave us a piece of paper with high calorie foods to feed him..... LARD...... yep you read that right, THEY RECOMMENDED I FEED MY 2 YEAR OLD LARD FOR EXTRA CALORIE intake! Mind you, they know we're vegan, they know I still breastfeed and they give me this guideline for extra caloric valued foods. Pizza with extra cheese, extra pepperoni, fry your veggies if you can, offer extra dessert, cook anything you can in lard, give them full fat milk, full fat cheese... now, not only is this disappointing because of the HEALTH RISKS of offering this kind of diet to your child but they're PEDIATRIC professionals and should know better than to give ANYONE lard, full fat dairy products and frying your vegetables in vegetable oil/lard. I'm not a crazy, wholistic, non vaccinating mom... just a health conscious person that knows right from wrong. I stay with them because it's convenient, they're less than a mile from our neighborhood but I feel they can educate themselves or at least look at the paperwork that they're giving their patients parents. It's truly disappointing, heartbreaking even that god forbid a young mother with nowhere else to turn reads this diet recommendation and feeds her child lard... that's like saying here, let me increase your chance of heart disease before you're even 5, let's clog your arteries oh and while we're at it let's increase your chance for childhood obesity.... just sad. read more

We followed Dr. Irons from her previous practice and have been pleased. We rarely wait in the waiting room and most of the time they call my daughter back while we're still checking in. The staff is friendly with my daughter and me. I like using the online patient portal they have and I always get quick responses from the nurse. I've always been able to make same day appointments and have only had to see other doctors at this practice once. I've taken my daughter to the Hoover location on Saturdays twice and have seen doctors from the Alabaster and Hoover locations but my daughter received the same quality treatment both times. If you're looking for a pediatrician, I highly recommend Dr. Irons. She's great with my daughter and explains things to my husband and me. Dr. Irons is also good at calming me down because I do tend to worry as a first time mom and a special education teacher. read more

The on call Dr was Dr Irons. I had let the nurse know that Dr Darby McElderry had seen my son and knew about his acid reflux and even mentioned calling in some type of baby Zantac. My baby was screaming in pain for hours from stomach issues and the nurse said she mentioned that and the nurse said that Dr Irons was fine with us waiting to talk to Dr McElderry on Monday. Like what the crap?!!!! I guess she was fine with that her belly wasn't hurting. If on Friday the on call dr wouldn't call anything in then Dr McElderry should of just called in the medicine just in case we needed it. VERY UNHAPPY with this practice. Also didn't know we would talk to a nurse and not a dr with oncall situations. You never are allowed to talk to a dr if you call after hours. That should of been told to us. Now we have to go across town tomorrow and talk to another dr about something that Dr McElderry knew about 2 weeks ago. VERY CRAPPY!!!!!!!!!!!!! read more