My father has been in skilled nursing for dementia for 2 years. He is wheelchair bound and his…read morecognitive ability varies widely from day to day. The NHC staff have been the most loving, caring people I could ever hope for. The nurses and CNA's are attentive and work so hard to make each resident safe and comfortable. The food is very good, and the dining room staff is caring and wonderful. I could not be happier.

I don't know why they have call buttons for the patients at this facility because the lights blink…read moreoutside their door and some kind of notification goes off in the nurses station, but many of the CNA's are so busy talking on their cell phones or searching the Internet that they never look up, and if you go up there and ask if they can help this patient, they'll say yeah I'll get to it in a minute and put their head back down and keep scrolling. It happened again today and I was literally dumbfounded. I just stood with the person that needed help, even though I couldn't help them because I'm not an employee nor family member, only an acquaintance, and I said I'll stay with you until somebody helps you. I can't believe that they're still in business. DHEC needs to check this place out anonymously to really see what goes on in real time. There are some very caring employees, but there's a handful of CNA's that need to be terminated immediately.

Amazing place!!! I volunteer here often and it is great. Employees and residents are so nice!!!…read moreThey make you feel at home!

The nine days I spent at Foothills went by very quickly. Therapists were encouraging and caring…read more Meals were delicious whether delivered to the room or eaten in the dining room. Activities provided group interactions. Foothills provided an enjoyable family atmosphere.

My uncle was sent to Patewood post acute for Physical Therapy, after 1.5 days, no one came to give…read morehim Therapy, On Sunday morning I got a voice mail that patewood was transferring him to the hospital. I went up to check which hospital they had moved him to. I asked a lady at the nurses station and she said I had to ask the nurse, and she pointed her out to me. I walked down to her medicine cart and asked her did she know which hospital they had transferred my uncle to. She said she didn't know, I asked her if patewood kept records? She slammed the drawer on the cart and stormed off down the hall, I stood there wondering what had just happened. I walked down to the nurses station where she was sitting not trying to answer my questions. Another lady was a looking on the computer and told me politely ,St Francis Downtown. after going to check on my uncle at the ER I returned to get his things left behind, I knew he would not come back to this place! The nurse supervisor came out and I told her he would not be returning and I needed to pick up his things from the room. I told her the nurse I tried to get information from surely DIDN'T LIKE HER JOB, and she should consider walking across the street and get a job selling cars, but with her attitude she would probably go hungry.

I visited here when my brother-in-law was at Patewood Rehab (PR) after hospitalization…read more The facility is in an easily accessible location, off Congaree Road. On our first visit, we parked in the front parking lot, and had to walk around to the entry. On subsequent visits, we parked in the second parking lot, which brings you closer to the entrance. PR facilities appear to be very clean, and fairly well run. On our visit, they were still requiring masks. I had been given both the wrong name and wrong address by a family member, so I called PR to find out if the brother-in-law was here. The lady at the front desk was helpful and friendly. As with any facility of this type, a family member must be actively engaged. There was an ongoing problem with getting a water pitcher for the BIL's use, and no real explanation as to why they got one for the roommate, but not him. These small things will try your patience. We stayed with the BIL to give his wife a break, and noticed that he enjoyed his supper. I think the food is decent, though it may be too high carb for the health-conscious. Any time we needed help with transferring the BIL from his bed to a wheelchair, or vice versa, they responded in a timely and efficient manner. If you are looking to place a family member at PR, or any facility, plan to spend a lot of time there, to ensure the best service for your loved one.

If I could give this place a minus 10 score, I would. My loved one was in Heartland East 14 days…read more Three days after she was discharged from there, she was admitted to the hospital with a Staph infection of her incision, sepsis, pneumonia, and Covid. The last day she was in Heartland, she lay in feces which covered her incision, and was lying in sheets she tried to clean herself with, and the floor and her brief were also soiled for minutesfrom where she tried to make it to the bathroom. The sitter who came on duty at 7am had to go to the desk where her medical person was sitting , three times to ask her to please come attend to her. I hired sitters 24/7, but they would not allow sitters or family to stay with the patient at night. Their policy. They said they checked patients every two hours.Evidently staff on the exiting and arriving shifts had not checked on her as often as they should. The majority of staff were surly, displayed aggravation when asked anything, and made no attempt to introduce themselves or to try to be helpful. The person dispensing meds was talking on a personal phone call and did not answer a light or check on a man who was yelling for help for 20 minutes two rooms down from where she was standing. The valance and curtains were dusty, with dust flying over the room when the window air conditioner came on. The wheelchair she used had one broken leg and a broken brake. It had not been cleaned and had thick collections of grime on metal surfaces. A large styrofoam cup with ice water was given out each shift. No bedside pitcher and you had to ask for more water I cannot believe Medicare allows this place to take patients.

My mother is here doing physical therapy from surgery she had on a broken hip. She is getting…read morefantastic care. The staff is very friendly and knowledgeable. PT are really working her hard to help her recover and be able to go home. That's what she needs.

Slight concern regarding safety and how an injury was handled at this facility…read more I witnessed an interaction between Brushy Creek staff and a nursing student who was at the facility for clinicals. While walking down the sidewalk near one of the cottages, the student slipped and fell due to mud and standing water on the sidewalk. She landed directly on her hip and continued to experience pain for the remainder of her clinical shift. When she brought her concern to the HR office, she was told that she "shouldn't step in a puddle." There did not appear to be an effort to document the incident or provide her with information about an incident-report process. My concern is not only for the student, but for the residents as well. A slippery, muddy sidewalk presents a serious fall risk, especially for elderly residents who could potentially suffer a serious injury from a fall. I encouraged the student to seek medical attention and document what happened. I was honestly surprised that there did not seem to be more concern or compassion shown toward someone who was injured while simply walking on the facility's property for a clinical rotation. At the very least, I would hope a healthcare facility would take a fall seriously, ensure the area is safe, and have a clear process for documenting injuries.

This place is awful. In 7 days, I only meet 2 people that acted like they knew like they had a…read moreclue! And some of the CN's were almost to the point of being abusive! And I was there almost 90 percent of the time with my love one! I think this place should be closed down!!!

When I was there I took the walker my sister who had passed gave me. I put my name and initials all…read moreover the walker. While there I had to be taken back to the hospital briefly ad when. I returned to the rehab facility I asked for my walker a I was told they had no knowledge about my walker. I Never Got It Back!

They are changing their name to: Same poor care:…read moreProMedica Greenville West Please, please if you love your family member and do not want them to be neglected choose any place else. ** Do not be fooled by Medicare reviews** My mothers clothes were not washed for a week, every time I popped in she was wet sitting in pee. I changed her clothes, cleaned her up and when I came back in 2 days she was wearing the same clothes. She had the same socks on for 5 days. They said it wasn't true but I had placed a black dot to identify them. I've complained to the staff , and finally the executive director and she only gets good care when I'm here and watching. When I pressed as to why the care staff wasn't being held accountable , he was beside himself because his regional director will not let him hold his team accountable because they may quit. Even if they are neglecting or committing elder abuse however you wish to view it. When I mentioned that I guess I will file a complaint with SCDHEC.gov the response is it will take them 30 days to investigate and she will be gone by then. I show up at 1pm and she is still in PJ's or the same clothes from the previous day each time. They will only bath her if we ask for it and insist on it. Not only does this facility not invest in quality staff , the place is in complete disrepair. Please do not go through the stress we've been through, chose another place on the east side of town. Please like and share as you wish. 11-28-22 the dinner is supposed to be served at 5pm, it's 6:30 and still no dinner for my mother.... Thank the good Lord tomorrow we check her out

This place is fantastic! All modern equipment to assess eyes, great staff and doctor. I'm really…read morehappy I found them.

My former optometrist sold the practice and in the transition also lost the specialist who dealt…read morewith scleral lenses. This is a specialty, large-diameter, rigid gas permeable contact lens that rests only on the white part of your eye, the sclera. Designed to vault over the entire corne­al surface and rest on the sclera, the scleral lenses can morph an irregular cornea into a smooth optical surface to correct vision problems caused by keratoconus and other forms of corneal irregularity. The space between the cornea and the back of the scleral lens acts as a fluid reservoir, continuously bathing the cornea. This can provide for a more comfortable fitting. So it was important for me to find a specialist who could properly fit this type of lens. Thankfully, Dr. Joe is just the person to do this! He was able to correct my vision significantly so that I am near 20/20 corrected vision using scleral lenses in both eyes. It is a bit of trial and error to get the right fit, so it takes a few appointments and patience to get there. The practice was really good with the scheduling for the 4 or so appointments it took to get the fit. Each lense is specially made, so they must be ordered and shipped and then fitted. I was very pleased with the service and care provided by Hopkins Eye Center and highly recommend them.

Not only does LaRandi (owner) have outstanding personal morals and professionalism that shine…read morethrough every word she speaks, but my experience with her went far beyond my expectations. As it was my first professional massage, I had many questions for her. She answered them all very patiently and made me feel very at ease. The booking process was extremely easy to find a day and time that would work for my crazy schedule. I arrived to my appointment, and she was waiting and ready for me. She asked me questions to get to know my main reasons for coming to see her. The massage simply transcended comfort. She meticulously worked on all of the areas I was having troubles with. The room and environment was so relaxing and beautiful. There was a nice bed warmer on the bed, beautiful music playing, and low lighting to set the ambiance. Afterwards, LaRandi gave me some very practical tips as to how I could better my posture to help reduce the muscle tension I was dealing with. LaRandi, thank you so much for such an amazing experience. I will most definitely be back!

LaRandi is amazing. Do yourself a favor and go to Flourish Therapies and get a massage.read more

I love this place. I am in intensive outpatient with Ms. Paula. She's wonderful. They really care…read moreabout their clients. They've made my recovery journey a wonderful healing experience so far. Everyone I've ever interacted with here is genuine and nonjudgmental. They understand addicts and you will not be turned away if you don't have money or insurance! There's usually a wait list though if you're considering bettering your life or you're struggling with addiction The Phoenix Center is a great option! You're not alone.

Absolute joke of a place. They can't even schedule me an appointment because they lack…read moreadministrative power to do anything- Money is all they care about. Terrible place