You need to update your records. Carolina Internal Medicine is NOT a…read morepart of Bon Secours. They have been Prisma for several years.....and the change has not been positive as far as the care I am receiving.

I scheduled an appointment using MyChart for a new patient visit over the phone. I have updated…read morelabs from a couple months ago on my records and just needed to touch base with a doctor for medication management. On the day of my appointment -- half an hour before I expected the call -- I got a phone call telling me I had to come in person. I could NOT, which is the reason I scheduled on the phone... I was told the cancellation wouldn't be held against me. The front desk lady fumbled around on the schedule and scheduled an in person visit for two days later. I woke up to more news about the measles outbreak and decided it was unsafe to go in person as I have a five month old baby who would have to come with me. Just a few hours later I received a MyChart letter addressed by Brittany Ellis, NP (thought this was fairly unprofessional. Why not use the clinic name?) telling me I was no longer welcome to schedule there because I "canceled" two visits. I canceled ONE visit. They allowed me to schedule a phone appointment and then told me "OOPS! Not sure why it let you do that!" Just very much annoyed I was told the first cancellation wouldn't be held against me since the system allowed it to be scheduled in error. I cannot find good primary care in the upstate and this continues to be true. Cannot wait to move.

Cannot recommend this practice. Claudia Johnson (provider)…read moreseemed knowledgeable for the most part, when i went for a simple annual wellness check, but referred me for further tests, which proved both unnecessary and expensive. I am a healthy male by objective standards. Blood pressure and weight in the healthy range. On NO heart, weight or blood pressure medications. My real issue was being required to provide all my insurance information in advance before the appointment... sending digital images of my cards, and then receiving a $1,273 out of pocket charge bill, including more than $500 for an initial office visit charge. A ~ $75 X-ray charge seemed reasonable though for a toe that I had stubbed and seemed to be slow and healing. I declined the referral for physical therapy on the toe. SMH. I called the office to discuss the exorbitant bill. And explained that I thought medicare would cover almost everything in it. They acted like they didn't know.I said I would be following up with medicare myself and expected they would be doing the same. Called back a month later and found out they'd dropped the ball again.And nothing had been done to confirm the amounts that medicare allowed. They acted like they didn't know I had insurance, and Medicare coverage. Of course.I got the run around saying it was the claims department fault, not billing department's fault. I reminded "Casey" that this reflects negatively on the doctor. I asked who should be held accountable, and she didn't like the question or the way she was being talked to so she hung up on me.

Brio is always a wonderful experience because not only is my doctor wonderful but the nurses and…read morethe front desk staff are as well . I'm always treated with respect and listened to. I walk knowing that I have quality care.

My last review has been 5 years ago with 5 stars and now years later I still rate Dr. Trexler with…read more5 stars. She listens and has been wonderful in supporting me through the years. Never waited more than a few minutes and staff and nurses have always been wonderful and friendly.

I'm blessed to have Dr. G and Doreen his nurse youd be hard pressed to fine a better team.read more

I couldn't be more pleased with my care at Spruce MD. In my experience, the ladies are very…read moreprofessional, knowledgeable, helpful and kind. The previous review is very unfortunate both in content and the reviewer's experience. However, I am quite sure there is much more to this story than the reviewer is choosing to tell. Calling other people "monsters" on Yelp is completely ridiculous. They are unable to defend themselves or comment on HIPAA related issues on this site. That is childish. I encourage anyone who wants to improve their health to reach out and see for themselves. Don't take my word or the previous reviewer's word for it just because you are reading our comments on the internet.

These people are monsters…read more Dr. Blankenship was my mother's primary care doctor. She had severe pain in her belly for a month and Dr. Blankenship failed to investigate or diagnose or even order an ultrasound to diagnose what was wrong for a full month. *Severe belly pain is something that should be scanned immediately.* I've spoken to multiple doctors and nurses who have been shocked that she failed to even order an ultrasound immediately. My mom even went to urgent care because the pain was so bad, and Dr. Blankenship still failed to order any scans until my mom blew up at them. She finally ordered the scan the next day after my mom blew up, only to find Stage 4 Pancreatic Cancer. Now we have canceled their rip-off well-being subscription service for obvious reasons, but they are still charging a cancellation fee. *To a terminal cancer patient for canceling a "well-being subscription."* This is outrageous considering they might have saved her life if they hadn't failed to diagnose her. Please stay far away from these terrible people who have absolutely no morality.

Dr. McClure is superb! Listens well, excellent bedside manners, speaks w/ you and not at you with…read moresuch a pleasant demeanor. Extremely helpful and so blessed to have found him! Highly recommend him.

Dr. Bray has been treating my husband and myself for 9 years. We have had many good physicians in…read moreour lives but Dr. Bray is at the top of the list. She has listened to everything we say and treated us with so many different problems. I don't think I have ever had a more thorough and caring PCP. I also love the staff. Everyone is so kind and professional and I appreciate all the people in that group. They stay busy, but my husband and I never feel rushed. It means so much for a physician to listen to their patients. Sonja Bowman

This doctor was recommended by a colleague in the medical field. Too bad I never got to see her…read more The receptionist said she is accepting new patients, but could not take my information as she is the only one in the office and is too busy checking patients in and out to set up a new patient appointment. She also said the doctor only does one new patient appointment per day when I asked for a back-to-back appointment with my husband. Receptionist tried to discourage me from seeing same doctor as my husband even though she had no idea why I wanted that. This doctor may be great, but I will never know-- no chance to make an appointment. This receptionist's handling of my call just cost this practice the revenue stream from two new patients. Seems like they do not care. Frustrating. If I could have put no stars, I would have. I wonder if the doctor knows how the front office is handling calls.

My doctor is very good. BUT the practice is managed very poorly, dangerously in my opinion…read more Messages to your doctor are read by / replied to by various office staff. I've had two significant issues with communications to my doctor. My most recent experience was that the office staff did not know my doctor had changed my medication and didn't convey that to me when I reached then (a day after the new medication was sent to the pharmacy). Two different office staff were contentious about having the nurse call me back. I insisted. When we spoke I discovered that my doctor had changed my medication. The people reading and answering the emails on MyChart had no clue what my doctor had done or either they neglected to let me know of the changed medication. In addition, they created a post dated email chain to cover their oversight. Any of these is unacceptable if you are to believe you're communicating with and being cared for by your doctor or their nurse. Practice management at Coventry Primary Care RISKS patients' health, IMHO. My doctor is great.., BUT if you want to be assured that the intended doctor or nurse received your communication, in my experience, it must be by US mail since it"s unlawful to open mail addressed to someone else. Using MyChart, there is no telling who reads the email you think you're sending to your doctor or whether the message you needed to get to them was ever delivered. Oh, and there is no calling the practice directly. All calls are routed through an offshore call center that you must go through and they determine whether or not you can talk to someone in the practice. Again, only my experience, my opinion. But based on two significant issues revolving around poor and inaccurate communication, I would look elsewhere for a doctor.

Dr. Reed Mathias has been my personal physician for over ten years. In addition, my parents,…read morein-laws and my wife are all his patients. We are transitioning my oldest sons over from pediatrician to Covenant Primary Care this year. Needless to say, we are happy with the healthcare provided by Covenant Internal Medicine. Dr. Mathias takes a genuine interest in the patient as a person and builds a relationship with his patients and not just treating their health symptoms in an impersonal manner. He is a good man of strong Christian faith. I have found him to be confidential, caring and easy to talk with or even pray with if needed. We could not be more pleased with our physicians and staff at Covenant Internal Medicine.

Needed to find a PCP following my hospitalization. Not being from the area I was referred to Dr…read moreAttia. I am so impressed with her and would give her 6 stars if I could. She's kind, thorough, and has the best bedside manner. I would 100% recommend her for anyone looking for a good doctor. The office staff is also very nice.

Went for years with Dr Pugh and enjoyed it. He retired and then my annual was pushed way out. 4…read moredays out from my appt I get a call that the appt is cancelled because the doctor is no longer there. Now I have to wait another 3 months to see a doctor at a different location because they couldn't get me in 6-9 months. Thanks for nothing. Bon Secours used to be the standard...Now I am debating going to the VA because it can't be any worse.

Very nice and courteous staff. Facilities are nice and clean. The entire staff was very friendly…read moreand prompt regarding your appointment time. The doctor was very thorough. Asked me questions and listened to my concerned. Talked about things...I hadn't really thought about, but were very helpful in the things I was concerned with. After moving here a year ago...it's been a struggle trying to find a new doctor. But these doctors and staff are on their game. Will definitely continue going here for any and all my health questions/concerns.

Excellent service. They know their drill. Place may be smallish, and wait area is simplistic with…read morefew seats. But I rather my doctor and nurses to be knowledgeable and friendly/kind than having a nice flashy wait area. PS - came here for a medical check-up required for a USCIS document.

One of the best Doctor I have ever had! He is so pleasant to talk to and explains things in…read moredetails. He has a very friendly and helpful staff as well. I can tell that he cares more about his patients than just making $$ for his business. Even though I moved to Atlanta GA, I continued to go to him until my insurance changed. I could not find anyone as remotely close to his professionalism here.