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    The Phoenix Center

    2.6 (5 reviews)
    Closed 8:30 am - 5:00 pm
    Updated 2 months ago

    The Phoenix Center Photos

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    2 years ago

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    Brio Primary Care

    Brio Primary Care

    3.7
    (31 reviews)
    2.1 mi

    Brio was recommended to us by our friends who go there. They could not say enough good about Brio,…read moreand we totally agreed with them once we went. Their facility is very modern and professional, and very inviting from the moment you walk in. My husband and I were treated so graciously, offered waters, (who does that anymore?) and did not wait more than 10 minutes to see our nurse practitioner Holli Johnston. She took her time to get to know us and our health, and did not make us feel rushed at all. She got to know us on a personal level before doing any health information and questions. She really genuinely cared for us as individuals first before anything else was addressed. We have been with Brio a year, and Holli. They always get us timely appointments, and we could not be more pleased with the care and compassion that has been given us. I would give Brio a 10 rating if they had it! And Holli is the best!!

    Cannot recommend this practice. Claudia Johnson (provider)…read moreseemed knowledgeable for the most part, when i went for a simple annual wellness check, but referred me for further tests, which proved both unnecessary and expensive. I am a healthy male by objective standards. Blood pressure and weight in the healthy range. On NO heart, weight or blood pressure medications. My real issue was being required to provide all my insurance information in advance before the appointment... sending digital images of my cards, and then receiving a $1,273 out of pocket charge bill, including more than $500 for an initial office visit charge. A ~ $75 X-ray charge seemed reasonable though for a toe that I had stubbed and seemed to be slow and healing. I declined the referral for physical therapy on the toe. SMH. I called the office to discuss the exorbitant bill. And explained that I thought medicare would cover almost everything in it. They acted like they didn't know.I said I would be following up with medicare myself and expected they would be doing the same. Called back a month later and found out they'd dropped the ball again.And nothing had been done to confirm the amounts that medicare allowed. They acted like they didn't know I had insurance, and Medicare coverage. Of course.I got the run around saying it was the claims department fault, not billing department's fault. I reminded "Casey" that this reflects negatively on the doctor. I asked who should be held accountable, and she didn't like the question or the way she was being talked to so she hung up on me.

    Photos
    Super clean and neat exam rooms!!
    Super clean and neat exam rooms!!
    Covered by medicare and supplemental insurance, but I got this bill. More than $500 of this is the "initial office visit" charge!
    Covered by medicare and supplemental insurance, but I got this bill. More than $500 of this is the "initial office visit" charge!
    Waiting. Waiting. Waiting.

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    Waiting. Waiting. Waiting.
    Spruce MD Integrative Medicine

    Spruce MD Integrative Medicine

    4.0
    (4 reviews)
    1.7 mi

    I couldn't be more pleased with my care at Spruce MD. In my experience, the ladies are very…read moreprofessional, knowledgeable, helpful and kind. The previous review is very unfortunate both in content and the reviewer's experience. However, I am quite sure there is much more to this story than the reviewer is choosing to tell. Calling other people "monsters" on Yelp is completely ridiculous. They are unable to defend themselves or comment on HIPAA related issues on this site. That is childish. I encourage anyone who wants to improve their health to reach out and see for themselves. Don't take my word or the previous reviewer's word for it just because you are reading our comments on the internet.

    These people are monsters…read more Dr. Blankenship was my mother's primary care doctor. She had severe pain in her belly for a month and Dr. Blankenship failed to investigate or diagnose or even order an ultrasound to diagnose what was wrong for a full month. *Severe belly pain is something that should be scanned immediately.* I've spoken to multiple doctors and nurses who have been shocked that she failed to even order an ultrasound immediately. My mom even went to urgent care because the pain was so bad, and Dr. Blankenship still failed to order any scans until my mom blew up at them. She finally ordered the scan the next day after my mom blew up, only to find Stage 4 Pancreatic Cancer. Now we have canceled their rip-off well-being subscription service for obvious reasons, but they are still charging a cancellation fee. *To a terminal cancer patient for canceling a "well-being subscription."* This is outrageous considering they might have saved her life if they hadn't failed to diagnose her. Please stay far away from these terrible people who have absolutely no morality.

    Photos
    Spruce MD office space
    Spruce MD office space
    We have a great waiting space inside Serendipity Labs but you don't need it because there are no waits at Spruce MD!
    We have a great waiting space inside Serendipity Labs but you don't need it because there are no waits at Spruce MD!
    Reimagining healthcare

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    Reimagining healthcare
    Cassandra  Bray, MD - Millennium Internal Medicine

    Cassandra Bray, MD - Millennium Internal Medicine

    3.0
    (2 reviews)
    3.5 mi

    Dr. Bray has been treating my husband and myself for 9 years. We have had many good physicians in…read moreour lives but Dr. Bray is at the top of the list. She has listened to everything we say and treated us with so many different problems. I don't think I have ever had a more thorough and caring PCP. I also love the staff. Everyone is so kind and professional and I appreciate all the people in that group. They stay busy, but my husband and I never feel rushed. It means so much for a physician to listen to their patients. Sonja Bowman

    This doctor was recommended by a colleague in the medical field. Too bad I never got to see her…read more The receptionist said she is accepting new patients, but could not take my information as she is the only one in the office and is too busy checking patients in and out to set up a new patient appointment. She also said the doctor only does one new patient appointment per day when I asked for a back-to-back appointment with my husband. Receptionist tried to discourage me from seeing same doctor as my husband even though she had no idea why I wanted that. This doctor may be great, but I will never know-- no chance to make an appointment. This receptionist's handling of my call just cost this practice the revenue stream from two new patients. Seems like they do not care. Frustrating. If I could have put no stars, I would have. I wonder if the doctor knows how the front office is handling calls.

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    Cassandra  Bray, MD - Millennium Internal Medicine

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    Bon Secours Covenant Primary Care

    Bon Secours Covenant Primary Care

    3.0
    (4 reviews)
    3.6 mi

    My doctor is very good. BUT the practice is managed very poorly, dangerously in my opinion…read more Messages to your doctor are read by / replied to by various office staff. I've had two significant issues with communications to my doctor. My most recent experience was that the office staff did not know my doctor had changed my medication and didn't convey that to me when I reached then (a day after the new medication was sent to the pharmacy). Two different office staff were contentious about having the nurse call me back. I insisted. When we spoke I discovered that my doctor had changed my medication. The people reading and answering the emails on MyChart had no clue what my doctor had done or either they neglected to let me know of the changed medication. In addition, they created a post dated email chain to cover their oversight. Any of these is unacceptable if you are to believe you're communicating with and being cared for by your doctor or their nurse. Practice management at Coventry Primary Care RISKS patients' health, IMHO. My doctor is great.., BUT if you want to be assured that the intended doctor or nurse received your communication, in my experience, it must be by US mail since it"s unlawful to open mail addressed to someone else. Using MyChart, there is no telling who reads the email you think you're sending to your doctor or whether the message you needed to get to them was ever delivered. Oh, and there is no calling the practice directly. All calls are routed through an offshore call center that you must go through and they determine whether or not you can talk to someone in the practice. Again, only my experience, my opinion. But based on two significant issues revolving around poor and inaccurate communication, I would look elsewhere for a doctor.

    Dr. Reed Mathias has been my personal physician for over ten years. In addition, my parents,…read morein-laws and my wife are all his patients. We are transitioning my oldest sons over from pediatrician to Covenant Primary Care this year. Needless to say, we are happy with the healthcare provided by Covenant Internal Medicine. Dr. Mathias takes a genuine interest in the patient as a person and builds a relationship with his patients and not just treating their health symptoms in an impersonal manner. He is a good man of strong Christian faith. I have found him to be confidential, caring and easy to talk with or even pray with if needed. We could not be more pleased with our physicians and staff at Covenant Internal Medicine.

    Photos
    The best doctor of my life.

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    The best doctor of my life.

    The Phoenix Center - internalmed - Updated June 2026

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