The best I can say about the GH ER is: they at least are better than Stamford 'Health'---possibly the worst in the nation.
Talk about 'damning with faint praise'!
Here is my latest tale of woe:
This past Thursday, after a week of feeling pretty off, and having already wasted my time at the SH ER, I was coughing some and getting worried. Had to check this thing out.
Drove from Stamford, parked in their indoor lot, went to the ER check-in. Not a long wait for a private ER room. So far, so good.
Comprehensive tests were given, flu; Covid; pneumonia. After a chest x ray and CT scan I was found positive for pneumonia. No problem with any of this---UP TO THEN.
Nothing to do but wait for discharge, since they apparently don't admit pneumonia sufferers---though, I was told, the mass on my right lung was quite large. So wait I did, and practically had to go ballistic to get a sandwich, and I was STARVING by then.
Where they went VERY wrong: they did send me home with a scrip for antibiotics---for the PNEUMONIA. Never mentioned a word about Covid.
Next day, b/c I was still coughing and a friend on FB mentioned that RSV was going around I began to 'smell a rat'. Called the ER and was put through to an after-care nurse, a Mary, and actually rather a sweet, well-meaning lady. She was the FIRST to deign to tell me that I indeed have Covid.
A double whammy---SWEET!
How on earth do you send a sick man home with HALF A DIAGNOSIS?!! Greenwich H, to tell me that I was kept ignorant b/c the 'results weren't in' is a LAME EXCUSE!! You mean to tell me with straight faces that I, the patient who went to your hospital FOR HELP would never know I have Covid w/o asking myself? WHAT KIND OF UNPROFESSIONAL CLOWNS ARE YOU?!!
I was way worse yesterday, and reluctantly returned. The intake window lady was so damn rude I had to rat her out to her boss (who, naturally, took HER side). It was a full house, so after about 1/2 hour I decided the hell with it and drove home rather than wait another 1 1/2 hours, plus not wanting a repeat performance of the previous day.
Today I feel a bit better, but am concerned about a sort of churning in my stomach after eating. I wondered if it was Covid-related. Called the ER, I mean why go there if I've only a simple question, right? WRONG!!
The 1st nurse automatically transferred me to after-care (who isn't even IN Saturdays. Called again. 2nd nurse or whoever it was copped out with some 'every patient is different....you have to come in so we can check your vitals' jive. I calmly explained that my vitals were stable yesterday and AGAIN ran down the stomach thing. Same rabbit hole. Me: 'have a LOVELY day' and SLAM.
Just called, got the same 'professional', and relished telling her I'm giving her and the hosp the worst possible Yelp review---and, oh, please have a nice life. On me.
The 2 stars are for the things they DID get right, e.g. the sandwich and the battery of tests determining a positive for pneumonia---the 1/2 diagnosis I left with.
GH: the health care system is very broken in the USA, and that's not entirely your fault.
But do you really have to HELP break it? read more