ER nurse and doctor were fine. Sitting in the glaringly bright hallway while the staff a few feet away were screaming, laughing, and conversing the entire time was torture. It was after 10 when I was admitted. I was very quickly seen and set up with IV. However, I had to stay awhile. Patients were quiet. The staff were yelling stories to each other from inches away, chattering, and laughing. Patients, me included, were a couple of feet away from them and we could be seen, but they went right on blathering mindlessly. I was in tears. Uncomfortable, headachey, and unable to sleep because of the horrid lighting, and the noise. read more

DO NOT repeat DO NOT go there! Comparable to horrible Socialized medicine. Horrific! They could not care less unless you are an illegal alien then you get care that WE PAY! These people shoved me into a room with a crazy person who WAS DEMENTED! The person was rambling on ALL night long and THEN that person's UNKNOWN ( not contacts came in and PROCEEDED TO USE THE PRIVATE BATHROOM!!! It was unclean and my family came and checked me out. This is why you become sicker in unclean and unprofessional hospitals. The DR's do not know how to take blood and it spurted out everywhere as they DO NOT HIRE ON MERIT!!! VERY DANGEROUS!!!! It looks like a nice place. DO NOT BE FOOLED!!! Might as well go to Mexico. I would give them NEGATIVE 5 STARS. read more

The care was superb through every step of my surgery and recovery. The nursing care was excellent - in fact I never had to call for help because my needs and concerns were always attended to. My surgeon and his staff handled everything. The unit was quiet, my room was comfortable. I have had plenty of surgeries, and Greenwich hospital and the staff on Surgery 3 gave the best care I have ever received. read more

ER staff and administrations Nurses are great . The doctors after you are admitted are horrible . I would not recommend going there if you have anything neurological going on with you . The doctors were terrible at explaining what was going on different doctors gave different answers . The worse part is my results got posted on my chart and was told they didn't have them yet . read more

Yale New Haven Health's Greenwich Hospital is a fabulous, caring facility. A doctor there by the name of Stacey Donegan literally saved my life. I have nothing but gratitude for the hospital and its staff. They are equipped for very complex cases and/or simple cases. They have a brand new trauma department.. and the hospital is second to none. read more

As a doctor, I was destined to be a difficult patient. I also have my critical eyes open to evaluate everything happening to me. For these reasons you can trust this 5-star review of Greenwich Hospital. From the ER to the medical oncology floor of the hospital, I had an amazing experience! My first nurse on the floor, Konul, was so kind and attentive. I felt safe being admitted into the hospital under her care. My first morning of treatment, I met Dr. Wendy Cleare, and I was blown away by her warmth, brilliance and attention to details. She did a proper handoff to her colleague, Dr. Alam, and I felt so lucky to have him as my doctor. I looked forward to meeting with Dr. Alam each day. He explained my treatment plan in detail and made sure the specialists followed up with me. I want to thank every person who attended to my care. Another shout out to nurses Susan and Tiara who came from the surgical unit in order to help out on the med onc floor! Even the food was good. I recommend the Turkey club sandwich and the salmon which was always flavorful and moist. Attached are pics from my room and a view outside of my window. Spending a holiday weekend admitted to a hospital is not ideal, but if it had to happen to me, I'm relieved I received my care at Greenwich Hospital. The staff were efficient, caring and very accessible. Thank you all for being an important part of my healing journey! read more

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Almost died here. Refused to give me water because they were afraid I was going to vomit. Instead they let me get dehydrated and when they took my urine sample, they said why are you so dehydrated when I had been begging for water. read more

DO NOT allow accept an orthopedic procedure by Dr Andrew Haas. He set my broken bones improperly, not following proper procedure, never looked me in the eye, and in the end didn't bother showing me the x-ray of my bones in his cast -- he cornered my husband in the hallway, instead showing him the X-ray and saying, "It's not perfect, but this shouldn't affect functionality." Arrogant fellow.... And PS he did a horrible job. Two weeks later the"not perfect" job required me to have surgery. With someone else of course. At HSS. read more

The best I can say about the GH ER is: they at least are better than Stamford 'Health'---possibly the worst in the nation. Talk about 'damning with faint praise'! Here is my latest tale of woe: This past Thursday, after a week of feeling pretty off, and having already wasted my time at the SH ER, I was coughing some and getting worried. Had to check this thing out. Drove from Stamford, parked in their indoor lot, went to the ER check-in. Not a long wait for a private ER room. So far, so good. Comprehensive tests were given, flu; Covid; pneumonia. After a chest x ray and CT scan I was found positive for pneumonia. No problem with any of this---UP TO THEN. Nothing to do but wait for discharge, since they apparently don't admit pneumonia sufferers---though, I was told, the mass on my right lung was quite large. So wait I did, and practically had to go ballistic to get a sandwich, and I was STARVING by then. Where they went VERY wrong: they did send me home with a scrip for antibiotics---for the PNEUMONIA. Never mentioned a word about Covid. Next day, b/c I was still coughing and a friend on FB mentioned that RSV was going around I began to 'smell a rat'. Called the ER and was put through to an after-care nurse, a Mary, and actually rather a sweet, well-meaning lady. She was the FIRST to deign to tell me that I indeed have Covid. A double whammy---SWEET! How on earth do you send a sick man home with HALF A DIAGNOSIS?!! Greenwich H, to tell me that I was kept ignorant b/c the 'results weren't in' is a LAME EXCUSE!! You mean to tell me with straight faces that I, the patient who went to your hospital FOR HELP would never know I have Covid w/o asking myself? WHAT KIND OF UNPROFESSIONAL CLOWNS ARE YOU?!! I was way worse yesterday, and reluctantly returned. The intake window lady was so damn rude I had to rat her out to her boss (who, naturally, took HER side). It was a full house, so after about 1/2 hour I decided the hell with it and drove home rather than wait another 1 1/2 hours, plus not wanting a repeat performance of the previous day. Today I feel a bit better, but am concerned about a sort of churning in my stomach after eating. I wondered if it was Covid-related. Called the ER, I mean why go there if I've only a simple question, right? WRONG!! The 1st nurse automatically transferred me to after-care (who isn't even IN Saturdays. Called again. 2nd nurse or whoever it was copped out with some 'every patient is different....you have to come in so we can check your vitals' jive. I calmly explained that my vitals were stable yesterday and AGAIN ran down the stomach thing. Same rabbit hole. Me: 'have a LOVELY day' and SLAM. Just called, got the same 'professional', and relished telling her I'm giving her and the hosp the worst possible Yelp review---and, oh, please have a nice life. On me. The 2 stars are for the things they DID get right, e.g. the sandwich and the battery of tests determining a positive for pneumonia---the 1/2 diagnosis I left with. GH: the health care system is very broken in the USA, and that's not entirely your fault. But do you really have to HELP break it? read more

Do not get any imaging done here if you hope to see a doctor not in their system. Yale New Haven Health, and Greenwich Hospital, have now decided not to provide discs from imaging anymore, and give you the image in your my chart account. The problem with this is you cannot get that image into another doctors system as it is against HIPPA regulations to email confidential medical data so there is no way. This is just an attempt by the hospital to force you to stay within their system so they can make more money. Really Bad. read more

If I could leave negative stars I would. This is the worst hospital my family has ever been to and that says a lot since we are in the industry and my father was a physician. From the get go my father was given medication he was not suppose to have in the ED. He was brought to the iCU and was there for a few days. To get anyone on the phone other than a first year resident was impossible. Most times no one was available and said they would call you back and never would. He was transferred to the step down unit. The staff there for the most part was equally poor. The only person that was great was the speech person was kind and took her time with my Dad to see if he was able to eat and drink after being intubated. Unfortunately, within a short time he had to go back to the ICU and they reintubated him. One of the attendings was super aggressive with wanting to trach him. Even the ENT confirmed the doctor always wants to trach everyone. The trach had to be changed at least 3 times and all the suctioning and issues caused my father issues with his throat and mouth. He also got a very bad infection of pseudonoma. The wound care director isn't even a wound care specialist. The staff doesn't off load patients or adjust them every two hours as they should have been doing. The hospital doesn't even own wedges (which is a cheap therapy) that they were awaiting arrival of. My father developed terrible wounds in multiple parts of his body from being bed bound so long and not being moved. It took days to get him a speciality bed even after wound care ordered it and was only because the family followed up on. He was again brought to step down unit. Disgusting bloody towels, suction canisters filled with bacteria laden secretions sat for days until we would beg staff to change tubing and canisters. Multiple times my father was over medicated to the point of being catatonic. Staff would say he was in agony and those were his wishes. They wouldn't allow other medications to see if they would alleviate his pain or give a lower dose of the opioids. (When he went to rehab) he didn't even need any of the pain meds. The family was accused of having different wishes (withholding meds) then the patient. the staff even had an ethics meeting which they never even told the family. We only knew because of the documentation online in the chart. Many things were written about my family in the chart which were completely false saying we made certain comments. My father was very clear with his wishes and had a living will and a health care proxy but they never even bothered to ask. We even reached out to the CMO who placated us with nonsense and never followed up. I even requested he be transferred to Yale and I was told it was far. I said I know where it is. She then told me they are full and wanting to send patients to Greenwich. It's no wonder they have so many empty beds. They either kill the patients or they know better to not come. I tried to reach out 3x to guest relations who is suppose to help families and she never returned the call. And her pager on the business card was inactive. The worst hospital ever and should be closed down. 98 percent of the staff is heartless and incompetent. There were a few good people but they were by far the minority. Stay away read more

Awful hospital. We went here because they said zero wait time, but all they did was put me in a tiny room shared with another person and ignore me for almost 2 hours. I was freezing and starving. We ended up staying 6 hours, from 2 to 8 PM, not even a water was offered to us. We didn't see a doctor just an APRN. She was rude and uncaring and I was told to go home and follow up with my doctor even though I had a 4 month wait to get in where I needed. The elderly woman in our room was begging for crackers because she was nauseas and was ignored for so long with an empty IV in her arm for hours. I complained to the hospital and never heard a word until my bill was due, all of a sudden they know how to use the phone. STAY AWAY FROM THIS UNCARING AND DIRTY HOSPITAL! read more

Definitely a smaller hospital, but it gets the job done! They have done a lot of renovations on this hospital. The ER is getting upgraded to a trauma center in the next few years which is definitely needed in this area. The rooms are on the smaller side compared to Stamford Hospital, but I think they are trying to renovate one of the floors to have more private rooms. I also think it is crazy that they have dining services come to your room to take your meal order like a sort of waiter. The staff is very friendly and attentive. There is a nice cafeteria in the basement and a pretty good cafe on the ground floor. read more

Greenwich Hospital - Hospitals Near Me - Greenwich, Connecticut

A nightmare. My elderly 90 year old mother had fallen the previous day. I called her doctor after I saw mom and he said with the kind of injuries to her face get her to the er asap in case she had a concussion. We waited for over 2 1/2 hours just to get out of the hallway and into a room, then another 45 minutes before an annoyed doctor came in. When I asked the person at the front desk to please get her in (after 45 minutes), she said go wait your turn. I said her doctor was concerned she may have a brain injury bc of the fall and bruising to her face and I was worried she would just die waiting in the hallway. I asked to speak to a nurse and one finally came to talk to me. The nurse told me if mom had a head trauma she would have died overnight after the fall and if we didn't want to wait, go somewhere else. read more

Went last night to the emergency room with diverticulitis. The process of diagnosing my problem was very well done, which is what one should care most. But... there were some serious issues on the level of interaction, checking up on me as a person--patient and record management. I would give it a 5 if it was not for: Nurses and doctors telling me they will come back to my room and not showing up again for hours, or at all, not checking on me, leaving me to wonder what was happening. The doctors I met were extremely polite but left me waiting for such a long time or never came back. The original nurse I had was good and relatively polite but the one who discharged me could not care less if I was a human or not. Awful bedside manners, treated me like an idiot, made up some of her answers to my questions just to get rid of me. No one cared to go over the discharging materials with me or to ask me if I had any questions, which I had! Pretty sad. I was not treated very well in an aggregate, as a patient, despite the fact that the receptionists and the doctors were caring and showed respect. But not communicating back, promising to show up and never showing up again, leaving the hospital without letting me know what was happening (such a lack of continuity) , not going over the discharging materials, and not taking any interest in my questions, which remained hanging out in the air, was pretty bad. We are not just bodies that hope to survive, we, patients, are people, and it would have taken just a tad more time and effort on their behalf to make my stay great. The way I was discharged made it feel like I should never go back there again though I appreciated all that they did really well. To top it off, the second doctor I was treated by forgot to send the needed prescription to the pharmacy. It took me 3 hours the day after my visit to get a response and to have them send the prescription (it is hard to get someone on the nurse line to respond). The hospital has not sent any of my ER visit records, including the CT scan to my regular doctor, either. I am at a loss how to get them. I was given a number by the ER with a lot of automated options and eventually when I got a person on the line he told me that the hospital is not part of their system. While this is not the ER fault, I wish they have sent the records to my doctor! Why is this potentially very good hospital not working the way it could? The negatives of the communication/record management/follow up/patient care during the visit I experienced kind of negates all the good they have. And from what I see from other reviewers bringing water, checking on you and keeping you for an insane amount of time has not change. Does anyone from the hospital even read these reviews????? read more

This place is really clean. Every time I've been here I was amazed at how quiet it was. The staff is all very friendly too. The pianist in the lobby is always very entertaining. The staff is knowledgeable and nice, too. If I had to go to the hospital, I'd definitely choose to come to this one. read more

Absloutely the worst experience you can imagine. My daughter was admitted to the mental health area to be evaluated and sent to another inpatient facility. The issues arose when it came to transport an already distraught and anxious person. We were told she would be going to one facility and that we should meet her there. Of course that was our plan to show our love and support. We waited at St Vincent's Hospital as we were told with her arrival being somewhere between 4:45 and 5:00 pm. We asked St. Vincents if she had arrived as we were waiting there for her. They said Greenwich never sent her pre-registration information. We then called Greenwich Hospital ourselves at 6:30 and they told us she had not left yet and that she was still there. Dad called the TRANSPORT system and THEY told us she was dropped off at another hospital. With that being said, we had no idea where our daughter was. NO ONE at Greenwich Hospital had any clue where our daughter was. She clearly was NOT there when we called which indicates they really did not care or couldn't be bothered finding where she was. We finally FOUND out where she was but it was too late to go see her. HEARTBREAKING to say the least. She was waiting for us and felt we let her down. What a disgrace for a mental health floor knowing what a fragile state of mind she was in. I pray this never happens to another individual again. read more

I took my daughter to the Emergency Room last nightl since my daughter at fainted the previous night while at Fordham University and the school nurse recommended she have an EKG. Dr. Shaw was the emergency physician who treated her. He was compassionate, communicative, and compassionate and treated me and my daughter with the utmost respect and understanding. His exam was extremely thorough and explained the reason behind every procedure he did. Fortunately, my daughter received a clean bill of health. Dr. Shaw represents the absolute best attitude anyone could want from a physician. The staff was also very kind, considerate and responsive. read more

I never thought I'd write a review for a hospital, but Greenwich Hospital is really something else. Their care is so patient focused, their facilities are so clean and well appointed, and their staff is just first rate. I've been a couple of times for various reasons and I've always just been blown away by the level of care and attention afforded. By far the best hospital in the area, worth a drive from Westchester. Cant say enough good things about this hospital, really. read more

I observed the second visit. The doctor never approached mother and gave her verbal discharge instructions such as following up with her physician, keeping the bandage clean, etc. The bill for that 3 minute visit was $6,000.00. $2,000 a minute is a daily income of $960,000.00. Nice! read more

I had to get a lot of blood work done over the last few years and have used 40 Cross St station Greenwich Hospital's lab. The office is clean and the phlebotomist Nancy Colella is the absolute best. She is not only excellent at getting blood , but she is kind and warmhearted. I have recommended her to my friends and family specifically because she is patient and very knowledgeable. She goes out of her way to help and that is truly rare these days. read more

My friend came down with Monkeypox and the staff is neglecting him and treating him as if this virus is circulating in the air. For medical professionals they are poorly educated in this disease and make the patient pay the price. This has got to be the worse type of treatment my friend has ever received. They don't even treat people like this in third world countries. They give him cold food. They refuse to clean his room because they're too paranoid that they're going to get infected just by walking in the room. They have no clue how to treat patients with this disease. I expect better from what is supposed to be a first class hospital. Greenwich Hospital is down there with the shit hole they've become because of their incompetent and poorly trained staff read more

The Best Hospital experience by far!!!!!! Everyone is kind, attentive, friendly professional and so much more. Trust is key for treatment and recovery. Bye bye chronic pain!! Your days are numbered thanks to #DrtimGreene @ #ONS read more

Greenwich Hospital - Fancy too! Lol - Hospitals Near Me - Greenwich, Connecticut

My daughter was delivered at Greenwich Hospital in May 2018. I've been meaning to write a review because my experience at this hospital was excellent. The labor and delivery went smoothly and after I gave birth, the nurses and staff were caring and attentive. I want to particularly thank nurse Elizabeth, our day nurse, for her patience and help those few days. She really made a difference and words cannot express my gratitude, so thank you Elizabeth! Before giving birth, I was also diagnosed with gestational diabetes and had several appointments at Greenwich Hospital where my glucose levels were monitored. I never had to wait more than 10 minutes and the appointments were efficient. I would highly recommend the maternity unit at Greenwich Hospital. read more

Thankfully, I haven't had many reasons to come here. But every time I have come, the service has been great. Wait time isn't too bad for x-rays and ultrasounds. I have so-so memories of coming here as an early teen for bloodwork. Only complaint I have, and what I considered tacking off two stars for, is the ER. Back when I was 18 (many years ago), my throat closed up due to a new inhaler. It felt like a third world country in the ER, as terrible as that is to say. The nurse I had ended up sticking an IV needle straight through my vein, then she proceeded to flail her arms and freak out. This is after my mom tells her that I am deathly afraid of needles. I really wish I could make that up, but I had a bruise the size of a golf ball on my inner elbow from that. And my veins are NOT hard to get (hallelujah). Anyway, since that happened so long ago, I'm only tacking off one star. From what I've seen of the ER now, it seems to have improved. But those valet guys at the ER entrance can be prickly (which is also contributing to the minus 1 star). read more

This place is not run well. Poor communication between doctors and nurses. I was here for three days with a variety of experiences. Lots of people in and out of the room all the time. No one talking to each other. I was on a special diet and they brought me the wrong food. Soiled bed linens would sit there for hours. You had to do the thinking for them and demand what you needed. Just bad nursing at that level. When it came down to blood work and the actual procedures the "A" team nurses stepped in and did a good job. The associated Doctor I had was really good. My wife and I are expecting a baby in 5 months and are probably not coming here even though we live ten minutes away. Wish I could be more positive but...... read more

I've heard great things who have delivered babies here so the maternity ward may be run very differently from the ER. However this review is for the ER. We moved to the area a couple of years ago and, in that time, I've had to visit this ER twice. Once nearly two years ago and once two days ago. Both times, the ER was a farce! The upsides: it's very clean and fairly empty. That's it. Nothing about the way it is run indicated "emergency." No sense of urgency, extremely slow pace, minimal staff communication with one another or the patient. The visit two days ago was for terrible back and sciatic pain. They prescribed me a couple of medications, two of which had harmful interactions and had to be taken 6 hours apart. The nurse was explaining it to me an hour after injecting me with morphine, so I asked if she could please write it down since I'd likely forget ((because morphine...). She said no. She was overall an incredibly rude nurse. I was there from 12pm to 5 pm. That is a ridiculously long amount of time for why I went and the intensity of pain I was in. During that time, nobody brought me water or asked if I needed anything. I rang the call button twice for water, parched from the morphine, and nobody brought it until someone was walking by and I asked them to bring me a cup of water. The whole experience was appalling. read more

OMG! Greenwich Hospital is the bomb. Recently I had split my head open on a post on my porch and immediately my family and I drove to the hospital with blood running my neck. I was in constant pain. When I got to the ER the nurse comforted me and I felt safe. The wait for the ER was a bit long but as soon as I was called I got 100% of their time and effort. They told me they needed to staple my head, and I was so scared. But they told me I would be fine so I went with the procedure. It went as smoothly as a day at Lake Michigan. I was in heaven. I LOVE GREENWICH HOSPITAL!!!!! read more

As I sit here waiting to be released from this hospital . I was reading the reviews of this hospital and wondering ,where did these people stay? It wasnt the same hospital I am just leaving . I have been to many hospitals , sadly , but this one is more like a 5 star hotel . I saw staff go out of their way to help anyone who needed it. The facility is beautiful , the food resteraunt quality and everyone including the cleaners smiling and asking if anything was needed . My nurse's Devon , Kat , Antoinette and Dahlia were so professional and easy to talk to . Modern state of the art equipment is everywhere . What more could anyone want in a hospital ? Incredible experience Thank You Greenwich Hospital for making a horrible "life "experience more tolerable and for having a caring ,highly trained staff.. Lisa M Ruhe read more

My son fell and split his chin open so we went to Greenwich Hospital's Emergency Room. They gave him 5 stitches at a cost of $2455. Yes, nearly $500 a stitch and the hospital is not considered out of network for our insurance. I wrote a letter to billing office in New Haven and never heard back. We eventually gave up and paid the full amount. The cost was outrageous and, to add insult to injury, a terrible job. His scar healed very poorly - wide, bumpy and raised. It looked like he never had any medical attention. If I could do it again, I would never have chosen Greenwich Hospital. You are better off paying less at an Urgent Care or going directly to plastic surgeon. read more

i was traveling from sc to NH when I needed medical help. I googled closest hospital and here is where I ended up. from the nurse in the er that kindly dragged me in with wheel chair, to the drs. that gave me reassurance and calmed me in er, the nurses, the security, alex the transporter, Lenora the nurse great strong nurse. loved her. maria the aide. she made me laugh and at that time humor helps so much in treatments. loved her. great workers. I want to thank you for helping me make it through this trip. and through the kindness and hard work you all have been awesome. I hope not to have to see you again!!! just kidding. god puts people in their careers sometimes and I think he has done a good job at Greenwich hospital! may he bless and keep you all safe! again I thank you. read more

Greenwich Hospital ER is the best around. You will have a pleasant stay regardless of the time or day. Great staff, keep it up people!!! read more

I had a medical procedure that took place in April 2021. I called the doctor's office as well as my insurance company ahead of time and was told that I had pre-certification. Then I come to discover that they are charging me a $250.00 penalty fee for not having a pre-certification. I contacted my insurance company and Yale New Haven Health/Greenwich Hospital removed the fee. However, the hospital recently resubmitted the bill and it was reclassified as a $250.00 "co-insurance" charge. I have never had a co-insurance charge especially for that amount. I find it very suspicious and coincidental that is for the same amount as the penalty fee. They are very deceitful in their billing practices and are not transparent with their patients. I recommend you use a hospital outside of the Yale New Haven network. Their billing department is terrible! read more

Thanks Greenwich Hospital for your help and care. I was there last night for minimal time, tended to great, fast and effective. Feeling better.... read more

Greenwich Hospital - Now i can get back to enjoying my family.... - Hospitals Near Me - Greenwich, Connecticut

Just had my first baby at Greenwixh Hospital I was so nervous but the hospital made it so much easier All the doctor and nurses in Labor and Delivery as well as the NICU were amazing!! The lobster and steak dinner was a fabulous treat Have your baby here if you can! read more

This hospital is not even on the scale. My mom was admitted to the hospital last Monday night through the emergency room. She came in with complaints of tingling in her hands and feet. A cat Scan was done of her brain and that came back neg. The doctor in the er said the next step would be an MRI of her back and a nuero consult. She spent all day Tuesday getting pain medication they did her MRI at 5:00pm before we left for the evening I asked the nurse on duty what was scheduled for Wednesday. She said they were waiting for the results of the MRI of her back and for the results of a kidney scan. I asked that she please call me if anything went wrong during the night. We left about 8:30-9:00 I called her at 10:30 that evening to check on my moms blood pressure it was high. She said it was still high I will call doctor. During the night she fell and got an abrasion on her elbow. She had an at risk bracelet on. So she should have been accompanied to the bathroom. Her bed alarm should have been on along with the skid free socks. (Which they were not we were sitting on her bed) it was not going off and she had no socks on. Someone could have brought her to bathroom but I don't believe they were outside the door. I asked if this incident was documented and no one can tell me. It's very simple it should be in her chart. Wednesday morning my mom called myself, my boyfriend my sister and my stepfather to tell us that she fell during the night. My sister and stepfather got to the hospital and they were sending my mom for an MRI of her brain. My sister asked what is was for and the doctor didn't give any details. A little while later a social worker came in and they were trying to discharge her. My sister said she can't even walk how are you going to discharge her she hasn't even seen a neurologist. She said it could be done as an out patient. We called my mom's primary doctor in Stamford and told her what was going on she said don't let her leave without being seen. We told them we were not leaving and they got a neurologist to see her at 8:00 pm that night. After only a few moments of seeing her he thought she had an autoimmune syndrome that was causing this. Which is what the er doctor said two days previous. She was started on a five day treatment. She would have suffered more nerve damage if she had waited any longer. I have a list of protocols that are not being followed no one at the hospital seems to care I have spoken to patient relations and the presidents secretary. No one cares all I get is excuses and I don't want excuses I want answers. I have called the Department of Health to file a complaint. I'm not sure what else I can do. Please please please stay on top of everything when your loved ones are in the hospital!!!! Ask questions and don't be afraid to speak up for them. read more

Came here with my daughter and they brought her a turkey sandwich. She's normally a picky eater but she ate almost all the turkey out of the sandwich and was raving about it for days afterwards! Will definitely be eating here again! read more

Just want to start off by saying this hospital was the cleanest I've ever seen 98% of the staff was amazing! Nicest people I've ever met in a hospital.... That being said I walked out of there crying. Came in with serious abdominal pain throwing up blood ( don't mean to gross u out) They did run multiple test and everything was coming back normal... yes that is good news but little old me still was throwing up blood and pain was not going away Since this female doctor couldn't figure out what was wrong and she basically said I was faking. And now all of a sudden the blood I was throwing was no longer blood. She was accusing me of eating or drinking something red. Then she had me dumb my entire bag on the bed b/c she wanted to see if I had extra medication or if I lied about eating something. She did this in front of my nurse Never ever have I felt this of humiliation She even check the bathroom (by the way the has cameras in the room). How did she think I cldnt sneak anything.. someone always watching Will never go back here again Just do your job but then blame me the patient Left hour later. Was not staying there after she embarrassed me read more

Well its the place to be if you are malfunctioning in some way.... They were caring and considerate when my children were ill, and they kindly posted security at the door when my ex boyfriend was drunk and being verbally abusive when my children were ill. They were great with my kids. When it is somebody other than me who is sick I enjoy eating in the cafeteria and going to the gift shop, and the piano makes everything feel elegant as I bring my gifts to the people I am visiting. I cannot express enough my gratitude with how great they were with my children on several occasions. However- I can't shake this memory from my teenage years of having extreme food poisoning and laying on the floor amid a packed waiting room vomiting in front of everybody and I was totally ignored. Then they referred me to a doctors office next to the hospital and when I got there they said they weren't accepting new patients, then my throat closed up and I collapsed in the driveway of this medical center. The guy who took me to the hospital was a guy I had just been dating at the time - but had recently broken up with. He banged on my chest and had a very hot coffee and he held my face over it until the steam got through to me. I was ignored by the medical people and my estranged boyfriend MacGyvered my breathing passages open as I lay in a driveway. Then he carried me into the ER and basically blocked a doctor trying to walk by until he helped me. I can't help but wonder how that story might have ended had the guy I'd just broken up with been less caring.. Also the doctor did pause what he was doing long enough to get me a bed & a nurse to start trearment My ex boyfriend could have dumped me off in the waiting room and driven off. But he stayed and insisted someone fix me. I have to this day never been so sick in all my life. I remember the panic of not being able to breathe. Eventually they gave me an IV and pumped me full of anti nausea medicine. But I was young then, and did not have medical insurance. Subsequent visits fully insured I was entirely satisfied with my care. But that food poisoning incident was such a horrible experience I opted to drive 45 min in the snow to deliver at Bridgeport hospital when I had my baby. I had wonderful care, but so did some friends of mine who had their baby at Greenwich hospital, and they give you a special meal after you have a baby. Bridgeport Hospital delivered my baby with complications and everything , but left me a peanut butter and jelly sandwich on Graham crackers. But at least my baby came out ok! I have also had then take great care of family members in the ICU who were so ill but made full recoveries. Its amazing how much collapsing in a driveway unable to breathe after being sent away one time can color your perception even after so many other great experiences. read more

I came to Greenwich Hospital for a surgical procedure back in October. From start to finish I was treated FANTASTICALLY and with respect throughout my entire 3 day stay. Everything from the check in procedure to the check out procedure was flawless. I was a little bit surprised that I was called about 3-5 days in advance and asked to pay the copay of $250. No problem I knew it had to be paid, so after checking on a couple of things I paid the copay a couple of days later. I had the procedure on October 17th and was home on the 19th. About 2 weeks later I received a check in the mail for $250. It seems that I had already met my out of pocket copay expenses for the year and they promptly refunded the $250. Not sure about you but who knows if any other hospital would have returned these funds as quickly or at all back to the patient. Nothing but fantastic service overall. read more