I just want to say the people that took over the storage facilities are the scantless scumbag thief…read moreI had an agreement where I was going to come in and pay $300 balance I talked to somebody on the phone it was a verbal agreement and they said sure no problem I'm such a great customer I always paid on time I got a little behind a total balance of $652 they sold my shit 37 years of clutter everything I had of my mom's stuff I didn't get no notice in the mail whatsoever about the auction I thought I was good until Tues unit d 106 and they won't even give me the information who bought it I just want my stuff back I can make a deal with the person about it when you understand if it was all your family pictures and everything's I mean it's everything if anybody went to that auction for the gorgeous I'm working too last week please let me know text me or call me I'm trying to find out about my unit 520-717-0816

Be careful. This facility is clean but the people running it have a racket going on. They offer…read moremove in specials but then can't figure out how to account for them in their computer system. We had two units rented a couple weeks apart. When we rented the second unit they talked us into paying extra to "synchronize" the rents. Yet they didn't know how to reflect this in there computer system. We showed up to access our unit and it was padlocked. We had to wait an hour for their office to open even though they live there. Then they claimed it would take another month to synchronize. When the next month came around they told us the same thing. When we tried to pay early they couldn't figure out how to accept payment for the second unit early so I had to come back. Then when we gave notice to move out. They talked us into paying extra on the second unit and assured us that they would refund the difference if we didn't stay the full month on both units. I asked about their no refund policy and was assured that that wouldn't be the situation for us because there had been so many mix ups and they were sorry. Then when we moved out they said they would mail the refund. A month later not refund had come so I called to check the status. The lady immediately got defensive and claimed that we changed our move out date so they weren't going to honor what she told me and hung up on me. All I did is ask the status and she few off the handle. Not to mention, we changed our move out date by 4 days and we were paid for another 2 weeks on both units. Plus our cleaning deposit. Which we left our unit cleaner then it was when we moved in. Just be very careful. It seems like this place is in the business of taking peoples stuff. I should have known when we moved in and saw all the double padlocks on most of the units. I think they are in the business of taking peoples stuff. We always paid on time and they sure complicated things. This is not an upstanding business.