Worse insurance company ever! Canceled my policy due to such…read moreunprofessional behavior. Then they continue to charge my card. Called for a refund then they tell me wait a week. Now it's 4-6 weeks and the girl hung up on me on the phone. They suck never would recommend

Magnum insurance is one of the worst insurance company to have. I will never in life ever patronize…read morewith Magnum Insurance company ever again. I will never ever recommend Magnum insurance company to anyone. I was once a Magnum customer and my vehicle was in a accident on October 25th 2024. I was hit front behind unfortunately I was told that my car would be totaled out. My insurance was paid fir the month of November. I reach out to Magnum insurance company to tell them that I no longer need insurance because my car was totaled out as of October 25th 2024. I was informed by one of there representatives that they could not cancel my policy unless I provide documents that my car totaled. At that present time I did not have the letter that they were requesting. I was just told by mouth from the adjuster for claims from the person that hit me insurance company that my car was totaled. So the representative provided me with an email to send all the documents to once I receive the letter that was needed. I provide the letter that was needed comes December I'm receiving letter stating that my policy is going to be canceled. I reach out to a representative once again and ask why am I receiving cancellation letters. I cancel my insurance I haven't needed insurance since October 25th 2024 and I provide them with the documents that was needed. Do you know Magnum insurance knew I no longer needed their insurance policy and didn't want to pay me back my money for the month of November they are doing everything to try to keep my money for the November. Every time I call and talk to representative they try to come up with every reason why they can't refund my money. So today February 14th 2025 I receive a letter from Magnum insurance saying I owe them and they going to send me to collections. Shame on Magnum insurance. Magnum insurance is a company that ROB's people for their money. Please beware of these fake insurance companies. I only gave a star because I had to. I wish I didnt. Show less

Your agents were really generous in understanding my requirements and provided a suitable…read morehealthcare policy that covers all my family members. I'm thankful for your ultimate support and is definitely recommendable....!!

Just delt with the rudest individuals ever when calling the 847-483-0860 number which is listed on…read moreGoogle as Humana. Definitely an older than 50 guy with a deep Chicago accent. Once you do some digging you see the number is attached to Affordable Health Insurance in Arlington Hieghts, IL. Whoever has this guy on payroll as an employee I would conduct an audit of his call, total and completely uncalled for.

I thought I purchased disability insurance from an agent at this company and now that I'm disabled…read moreand went to go collect so I can pay my mortgage. I found out that the agent never followed through and bought the policy. So now my life is ruined and I'm going to lose my home. All I got was tough luck lady. Better luck next time

From the owner: Whether it be families, seniors, individuals, or small groups I help my clients navigate the often…read moreconfusing landscape of their health insurance coverage options. By evaluating their needs and budget I create the appropriate protection portfolio for each client's unique situation. And, my service is always free.

I called for an insurance quote... he said he'd notify me of a quote and didn't within the promised…read moretimeframe .. I later called another company.. they gave me a nice quote.. I went with them.. Didn't need Frank at all

Noticed a crack in my windshield. I reached out to Frank well before work hours and within minutes…read moreI had an appointment with safe light the very next morning. This group is great and takes care of me and my wife with any issues we run into. big thanks to Frank and his son at American Family!

we will want to compliment ,Chris Collins, Britany,and all your staff for every time a visit and…read morephone call, professional kind,courteous, customer service with a million thanks.

We had a fraud on our auto payment method and the number was changed. Instead of calling us or…read morecontacting us in any way, we got an auto cancelation warning. After 14 years of using him as an agent and always paying on time there was not a single indication of a person being on the other end. I was frustrated when we totaled our car out of state and they did not help us in any way, but I was talked out of changing agents at that time. I wish I had so he hadn't gotten our money all these years. The purpose of an agent is to help you and this group absolutely does NOT. Find someone better.

Had an hour long phone call with a rep, asked every question I could think of, was assured the…read morepolicy would pay out, in full, for ANY cause of death other than suicide. Went through the full application, got approved, started paying. Come to find out, I'd been set up for a policy that would only pay out about 25% of the value for all causes, the remaining 75% was exclusively in the event of accidental death (giving them the opportunity to dispute the cause in virtually any scenario, now that it's not for "ALL" causes). This was nowhere on the application and was explicitly stated to not be the case when I spoke with the rep. (Wasn't any cheaper than what other companies would charge for what I thought I was buying, before you think "this guy should've known because it cost so much less than normal") I only found out because I was mailed more paperwork after I'd already started making payments and was trying to find the requirements for a physical. Many people probably go their whole lives without seeing this, as it doesn't come until they're already covered. Reached out to cancel, and the "call me or email if you ever have any questions, I'm here to help" rep didn't even respond. Had to call the company-wide number and do it the corporate way. Not at ALL what I paid for. If you're counting on a Fidelity Life policy to be there for your family should something happen to you, make sure you read all the fine print. Don't trust what the salesman promises you. They'll have their money but your family will not.

Fidelty insurance has the worst customer service ever!! I was yelled at twice on the phone,…read moreincluding by a supervisor, for pointing out tht they took out my premium twice from two differnt accounts!!

Jason helped me with my medical and dental insurance needs which were complicated by dependents…read moreunique needs and budgetary requirements. His communication style is superb and his "Can-Do Attitude" I found refreshing. He found coverage to fit our needs in 1 day and we had coverage almost immediately. I highly recommend Jason. Give him a call!

Jason is a great agent. He's helped us and other family members. always quick to reply and has so…read moremuch patience!