Absolutely DO NOT hire "Pianos for Humanity" or anyone associated with "Jay" for any piano-related…read moreservices. This was, without a doubt, the worst experience I've ever had with any service provider, and it resulted in significant damage to both my home and a beautiful vintage instrument. I acquired a 64-year-old Yamaha piano from FB and foolishly contacted Pianos for Humanity for moving, cleaning, and tuning, based on a $600 quote. What I got was a complete and utter disaster. "Professional" is the last word I would use to describe this operation. It was essentially one mover plus Jay, who is not a mover, with a truck, and zero expertise. The first red flag should have been when they asked me to help move the piano. Then, Jay had the audacity to ask me to call my friends to find another person to assist! This was during a workday, so obviously, I couldn't find anyone. Despite sending photos of my narrow staircase in advance, upon arrival, Jay put on an act and suggested I just give him the Yamaha and take one of his smaller spinets instead! This should have been my cue to cancel everything, but I unfortunately I didn't. The "move" itself was a horrifying display of incompetence. I nearly got crushed between the piano and the wall due to their complete lack of technique. The result? A hole punched in my wall, gouges all over my stairwell walls, and the once pristine Yamaha now bears numerous scratches and chips. They also scratched my hardwood floors from dragging the metal piano wheels, stained my white baseboards beige after dropping a wood stain bottle, and then, to add insult to injury, slicked up my floor with WD-40 leaking from his bag! And for this carnage, they still had the nerve to charge me the full $600! "Jay" calls himself "the piano man," but he demonstrated zero respect for this beautiful piece of history. He is hostile, unprofessional, and utterly clueless about proper piano handling. Please, please, PLEASE avoid "Pianos for Humanity" and "Jay" at all costs. Even if you're considering buying a piano from him, I implore you to hire a reputable, professional moving company. I doubt he would show any regards for the instruments once a sale is made. This experience was a nightmare from start to finish, and I wouldn't wish it on anyone.

Jay brought our 100 year old baby grand back to life. Thanks for taking the extra time with our…read morebaby and replacing some damaged keys too! You rock! Jodi Friesen

So glad we found Erin for our wedding day! she was so easy to work with and really added a lot to…read moreour ceremony. she was also able to play everything we requested, even newer songs (a thousand years, for example) and suggested music i wouldn't have thought of. my guests were so impressed, and I would recommend her any day!

Erin was incredible to work with. She plays absolutely beautifully. Her music was perfect for my…read moredaughter's wedding in Estes Park. She was everything I wanted and more. She completed the elegant image I had in my vision for my daughter's ceremony and cocktail hour. The guests loved her music. Thank you Erin for making my daughters wedding day extra special.