Excellent agency. They are very attentive whether by email or phone. I had to file a hail auto…read moreclaim and the process was smooth. Everyone at this office is professional, courteous and I really appreciated how well the claims process went. It was seamless.

I've been using Richard for five years and Richard's staff is top notch!! Especially that nice lady…read moreCourtney.

Becki is the best. I was referred to her from a friend of mine at church I think about 3-4 yrs ago…read more I'm a senior citizen, and sometimes we tend to forget/ blend things. She has always made sure to stay on top of my insurance to make sure that I was always covered. And always a pleasure to talk to while ( she) was taking care of the business necessary to keep me updated and correctly insured. She is a blessing.

When I had gotten my six month renewal for my auto insurance, I was floored by the amount…read more Considering I barely drive any more. So I decided to look around to see if I was getting the best deal. Jumped on Yelp for insurers in my area with high ratings. Went onto their site and filled in request for quote forms and waited. Out of five, two waited a week before sending me a follow up. One was rather high also. And two were very reasonable. Linda at this location not only send me a quote but followed up with a call to ask me a few questions. Those questions lead to a discount. After a couple more calls back and forward, my final cost was less than half the price of my current insurance. I gave them my credit card to cover my auto and home insurance. A few days later, I get paperwork to sign and decided to drop them off personally. Got to meet both Linda and Becki, very pleasant women. I will update my review after I make any claims

Dan is really easy to work with and found me a great deal on house insurance. I highly recommend…read morehim.

Can you imagine an insurance agent helping you save money on your premiums while getting the just…read morethe right amount of coverage? Well, imagine no further. Dan was A-MA-ZING and I would strongly recommend him to anyone looking for Insurance. He will be my go-to for any further insurance needs we may have... thank you Dan! You are wonderful!!!!!

Anthony is literally the only person who fought for my less than perfect record. He got insured at…read more$300-$400 less PER MONTH than anyone else could and did it providing more coverage than anyone else could. Upfront: my driving record is crap, and Anthony busted his booty to not only get me insured, but do it at a rate that wasn't highway freaking robbery. Then, he went above and beyond and reduced my home owners insurance by $400 per month with higher coverage. AND got my bike insured for less Thant previous company that I had had for 10+ years. With all my blathering the bottom line is this: Anthony is a MIRACLE WORKER. He really cared about his job and taking care of people. It shows and is a rare quality. THANK YOU, A.H.!!

Anthony is amazing! He really cares about his clients. You absolutely feel like family! He puts his…read moreheart and soul into his work and you can tell! If anyone ever asks me if I know a good agent. I practically yell his name at them and point them to his website!

I highly recommend using Shannon Johnson for all your insurance needs! They have a great staff to…read morehelp you right away and give you the correct knowledge you need. They can also help with future investments and planning to protect you and your family. Thank you Shannon Johnson State Farm!!!!

From the owner: TX-1104845 Here at Shannon Johnson State Farm, our mission is to lead with integrity and…read morecompassion. I'm honored to be a local State Farm agent based in Austin, TX and helping my neighbors in Leander, Crystal Falls, Avery Ranch, Anderson Mill, Cedar Park, and Round Rock with all things insurance - including auto insurance, home insurance, life insurance, renters insurance, small business insurance, & more. We give our undivided, close attention to each and every customer to be able to identify individual needs. Most of all, we guide you with compassion and education - we care about our customers and want to make sure you understand your coverage needs and are able find the most effective insurance plan for your life. Shannon and her team are here to celebrate your life events and help you navigate the unexpected - while protecting the people and things you cherish most. Call or stop by for a free quote.

Thank you Reyna and Patrick for handling our insurance policies for us. You did a great job as…read moreusual answering our questions. V. Lawrence

Jilleighan worked really hard for us to get a policy that suited our needs and budget. We really…read moreappreciated her patience and fact gathering for us to achieved what we needEd. Would definitely recommend the Halo Insurance Agency.

Jerrodd has the most competent, knowledgeable and proficient staff, of any Insurance Co we've ever…read morehad in the past. They are all greatly appreciated.

This office has been stellar in handling claims and related issues. We recently moved then sold…read moreour prior residence, which generated a refund for home insurance premium paid on our prior home. Even though the local office had our new address, apparently the home office didn't get that for some time, and they sent our refund to the old address (at least that's what it appeared). Jennifer Brown stayed on top of this and made it right, stopping payment on the first refund check, and generating a new one, making SURE the new one was sent to our new address. All is well once again, thanks Jennifer!

Like many of the reviews here, horrible customer service. Simple changes off removing / adding a…read morecar seemed to be rocket science for them. On top of that, Jeffery insinuated with unprofessional passive aggressive emails when we simply wanted to know why we were not covered when we had PROOF of requesting to add on our 2nd vehicle. It's a disaster over there. And unacceptable for something this important. We are moving and switched to a much better auto/home insurance company. And happens to be cheaper with better coverage (and FAR better customer service). Wish we switched 4 years ago, verses giving this person our business.

Jeff has been my agent for five years, and I've had nothing but great experiences working with him…read moreand his team. There's a piece of mind in having a local agent handling all my home, auto, and motorcycle policies that I can't get simply buying a policy from the cheapest site online. The best part has to be the email correspondence. When I was considering a new motorcycle, all I needed to do was send Jeff an email with the VIN and desired coverages and in no time I had a PDF attachment in email with costs all broken down. And, when I screwed up and told Jeff the wrong VIN on the one I bought, he's cool as a cucumber and just made the change to my policy. The second-best part is the online portal. Sure, most major carriers have this today, but being able to pull all my info and check status of my policies and renewal and discounts and such myself is hugely beneficial. I don't want to call or email bothering Jeff with something like a Declarations page, and having that information available within a few clicks (and on my phone no less), is fantastic. Now, I've not had to file a claim yet, and I hope I never do, but I have every reason to believe that Jeff will be there to help me through that process if every the need arises. Bottom line, I feel like I'm in good hands with Jeff Dietz at Allstate.

Could not be more disappointed in my service from Amy Maddox and her agency. Couldn't be more…read moreexcited to leave the service of these reps after they didn't cover my house for two different water bursts. Why would I stay with an insurance company, in a commoditized market? Also, instead of Amy communicating like an adult she choose to email instead of addressing things with me like a business person. However, once I escalated the issue everyone I spoke to at corporate was not only pleasant but had a strong empathy towards the situation. Would love to stay with Allstate after I've been with them for nearly 10 years but will never recommend working with Amy Maddox and branch.

0/5 stars will not recommend working with this company, absolutely run away from it. Amy Maddox…read morelooks at you like a sales number and a way to boost her commission vs helping people out.

Allstate Agent Catherine Murphy has always provided professional, courteous, personalized service…read more She provides all of our family's insurance needs and has courteous, well trained staff to assist her. What a great team!

CATHRINE WAS AWESOME!!! Highly highly recommended. I was with her for 18 months, and not once was…read morethere a hick up. No hidden fees. Felt like we actually built a friend ship through our policy. We need more people like this in the work force