my husband and I have been with State Farm, Kevin Davis for over a decade now. The agents are…read moreprofessional, and friendly, and knowledgeable of the insurance. Most of my questions were answered promptly, if they did not know the answer, there was always a quick follow up. Over the years I have from liability to full coverage, and adding and taking off cars, growing family, and then went to college. The adjustments were made quickly and often followed up by emails. Other than the policy not being free, I can't think of any complaints,

Where do I begin? After looking over all of the reviews I couldn't believe he got 5 stars from all…read moreof his customers. He didn't do that for me once I had been with the company for some years. I tried calling this State Farm Agency to see if there was away for me to get my home insurance lowered recently. I told them I had to adjust my car insurance as well because they were charging me so much for my Buick century 2001. The entire time I've had insurance with this company thank God I never had to file a claim for fire or a car accident. Basically I've just been giving away free money to this agency, when I spoke to a representative and asked for a call back no one called me back, I had to call them back, so unprofessional but they would gladly take your monthly payment on your premiums. I finally spoke to an agent and asked him if there was a way to get my home insurance lowered. I was still paying a high amount in my opinion even from the time Kevin was reluctant to lower the amount until I left a review stating how high my insurance was and that I wasn't happy with Kevin not trying to work with me to give me a discount. Fast forwarding to the new year 2026. After doing some research on my home I realized I was being charged entirely too much and needed to make a change. Dale changed my car insurance rate as I requested, he said he would speak to Kevin regarding what they could do to see if I could get a rate that would be more reasonable for me to pay, and give me a call back the call never came. That is when I started contacting other insurance companies and God lead me to Allstate. My new agent Amira was awesome I never had an agent break down my coverage the way she did and not only that, but she also saved me so much money by switching. I wish I would have did it sooner. So, once everything was finalized and my new insurance company was confirmed. She made a courtesy call to my insurance company. When we called, she let them know I was cancelling my policy and any refund I had coming from them should be sent to me. We spoke to a woman on the phone that day, and I finally felt like I am finally finished with this company that is only interested in taking your money and never willing to truly help with giving you a discount. They sent this little refund no more than $24 dollars I wanted to laugh. After all of the money I put in insuring my home guess who gets it not me, but them. I wouldn't have left another review for State Farm until they had the nerve to send my a bill stating they I owed them a balance that was more than the refund they sent to me. What a waste, why send me a small refund check if I had a balance. All the money they've made off of me all the years I didn't have to file a claim use that money to reimburse yourself. The one thing most of these insurance companies do is continue to get rich off of each customers payment, imagine no one ever needing to file a claim where is our money going? The office was so petty to send me a final bill. Do your research, check your rates because you may be able to save a lot of money going somewhere else. I finally did! We are all paying a small fortune on home and car insurance through companies like State Farm at least I have better rates now although I think it may be better to buy a tiny home and save your money rather than pay high premiums on something you may never see a return on we have to get wiser, and smarter I don't have money to waste and now my money is gone completely to State Farm but, I have a better insurance company now and a better agent that save me so much money. I wish I could share how drastic the number were with more coverage from Allstate. I was shocked I thought for sure they would be more with the amazing coverage I am getting they a better. I'm speaking the truth to stop others from overpaying and going to an agent that doesn't want to save you money but take your money! Truly disappointed Shonda C.

They kept getting in touch with me and every time it was a better rate. I'm glad that they kept up…read morebecause I would much rather be with Satate Farm than anyone else. I had them for years before we got married. Thank you!

Collin and Kevin have been great in servicing my home and auto insurance needs. They are always…read moreattentive, friendly and knowledgeable in the process. Highly recommend to anyone wanting a great experience.

Five-star service all the way! I switched to Marilyn Anderson's agency a few years ago to get…read morebetter responsiveness, and the difference is night and day. Marilyn's team is fantastic--they are always available, pleasant, and highly efficient. Jill just helped me with the insurance for a new car purchase, and she handled everything perfectly, giving me complete peace of mind. If you want a great agent with an amazing team, look no further.

Was very helpful in getting us lower car and home insurance. We worked with Jill and she very…read moreattenative to our needs.

Just recently worked with this agency and they saved me a ton of money. They'll quote you with…read morevarious providers so you can see the spectrum of the market in terms of pricing. Renee was our agent and she's fantastic.

Great customer service! Answered all of my questions and took the time to explain everything.read more

I have been a customer of Tina's State Farm Insurance brokerage for more than 30 years, beginning…read morewhen her father ran the business. Much has changed in that period of time and I've always been treated well and gotten the insurance coverages that make sense for me. However, in the last several years, there have been several important improvements which have made doing business easier, more transparent and a better value. Both Tina and Sandy have proven to be highly competent professionals that provide excellent customer services for our home and auto insurance needs.

Exceptionally patient and helpful staff, they not only prepared and filed my taxes, they also…read moreguided me in other activities to make sure I was tax compliant. Highly recommend.

I switched to Escott two years ago when my other firm doubled their fees and it was quite…read moreimpersonal doing my taxes with them after they were bought out by a bigger company . This year I had a very complex return because of selling a rental property. Al and the front office went out of their way to accomodate me -- even though I was also going to be leaving the state for a trip and they had to redo something - always had time to answer my calls or emails. I like dealing with a family owned local business in Kent since we are older people and they are helpful with questions. My lawyer had recommended Al and Escott and I am happy with my lawyer and now my accountant.

I have been doing business with Greg Lamb and his staff for decades. From time to time, I had…read morechecked other agencies; but they were never able to win me over. Greg is proactive and always looking to save you money with quality coverage. I'm a client for life. Honest businesses deserve loyalty.

Even though I moved to Cincinnati in 1977, I have continued to have homeowner, liability, and auto…read moreinsurance with select. A fine organization that has always provided me with the correct coverage at fair prices.

Working with Anna Greenwald at State Farm was easy and quick. She was very helpful in setting up…read moreapartment insurance for my son who is at Kent State.

Kim B. I would like to write a review on this insurance agent because he is the worst insurance…read moreagent I have ever dealt with. I started two policies with Daven Primm in January 2023 and was lied to time after time as to why my insurance was not ready. it was so bad that I had to get another insurance agent in June or July not sure because it took so long to get it straight. Today is August 30, 2023 and it was just finalized. I did a good review on him previously when I thought the insurance had gone through but it had not. He was very unprofessional and never even sent the money back to me when State Farm sent it back to him because he did complete the work needed. I have been with State Farm for a long time before now and it would not make sense to leave them now but had I been treated like this when I first got with them I would have left a long time ago. I no longer have respect for the company because they allowed it to happen. And now I'm paying more money than I would have if it went though in January. I feel so mistreated by them all. I would give a 0 if I could. Be careful if you deal these shady people.