I plan to file a complaint with the Ohio Department of Insurance for deceptive, misleading, or…read morefraudulent advertising. The envelope (see pic) shows IMPORTANT RENEWAL NOTICE. I am not their customer. The home photo at top left of the letter (see pic) is mine and my neighbor's homes taken from Google Street View. This is creepy and invasive beyond words. The opening sentence of the letter states "our records indicate that your home insurance is about to renew". I am not their customer, so there are no records to show anything. This afternoon I called their office, and Jordon--who eventually hung up on me--stated that all insurance companies report renewal information to LexisNexis and other companies can then solicit business from customers. All of this is an invasion of privacy, was unsolicited, and if it isn't fraud it must be very carefully just within the parameters of being legal. Why any legitimate business would choose to do business in such a deceptive way is beyond me. No wonder Allstate has been ranked by the Trial Lawyers Association as the #1 worst in America.

Worst insurance agency and agent I have ever dealt with except for Stateauto…read more Do yourself a favor and look elsewhere. These people like to play games. They do not care about you at all. Money hungry sinners just like a used car lot if not worse or one in the same. BEWARE... ye been warned.

Jim reviewed my current auto and home insurance policy-he was able to save me money on both. He…read morewas patient and professional. Thank you!

They kept getting in touch with me and every time it was a better rate. I'm glad that they kept up…read morebecause I would much rather be with Satate Farm than anyone else. I had them for years before we got married. Thank you!

Collin and Kevin have been great in servicing my home and auto insurance needs. They are always…read moreattentive, friendly and knowledgeable in the process. Highly recommend to anyone wanting a great experience.

Jill Gaba, Sharon and the whole staff are very timely and efficent…read more Plus they sincerely care about your well being after an accident. My car was crashed into by a deer. ​ I was immediately recommended to a great body shop that did excellent work on my car and an appointment was made to rent a car. I highly recommend this office . Sincerely, Anna Thomas

This is the absolute best agency. I worked in isurance for 20 years at different companies (so I…read moreknow what makes a great agency) but would never dream of going anywhere else. I have been a policy holder at Jill's office for over 24 years. Sharon is my go to person and she is exceptional. I consider her an extension of my business team. She is very responsive to email and when I need a new policy she works well with my lender to make sure she gets what they need quickly and effortlessly for me. Sharon has arranged rental, home, auto, business insurance, jewelry, and liability policies for me. She even was able to arrange an auto loan. The price and coverage is always right. She even calls if I forget to make a payment on time! If you want an agency that looks out for your best interests this is the place to go. I would absolutely go no where else for my insurance! Thank you Sharon, you are a !