The staff is wonderful. Always helpful and professional. I love going to this branch for all my…read moreloans and money questions.

I've been treated quite nicely here. I am very happy with their services. I have my paychecks…read moredirect deposited. I have checking and savings. My kids have accounts of their own. They have good locations and generous lobby hours. Outside of peak hours, getting to a teller is a snap. The website is always up and the app is great. It might be easier to list things I don't care for, and cause me to issue a 4 star rating in lieu of 5. I'm not going to hold them accountable for things out of their control, like incredibly low interest rates. That's unfair. I shall list gripes, and note, these gripes are trivial. WPCU causes a lot of junk mail to land in my mailbox. They send me a lot of special offers. I want no special offers. I don't want them to mine my data and sell my information for marketing purposes. They do, and garbage gets sent to me. Luckily my garbage bin is on a straight line from my mailbox to my door. The online bill pay mechanism leaves quite a lot to be desired. The only time I've been late on a bill was when I attempted to set up bill pay with the Water Dept. I failed to do so. I'm sure it was user error. However, I consider myself pretty technically oriented with good reading comprehension skills, so, maybe their GUI and instructions are lacking. I solved my bill pay issues with an open source Password Safe coded by Bruce Schneier, a text checklist, and bookmarks.

WOW! Great Customer Service! Took away all the frustration from purchasing insurance. Walked me…read morethrough all the options and was honest with the coverages I truely need! Responsive! Courteous! I am so very impressed! Thank you Kyle!

I must sincerely warn you against choosing or keeping Liberty Mutual insurance. It is a very bad…read morecompany that does not care about its customers. If you have a claim, they will try to avoid paying reasonable fees and will nickel and dime every vendor at your expense. It is unfortunate. Their commercials are amusing but the company is UNAMERICAN, plain and simple. Run Run Run

We recently had Cory Mantia with Liberty Mutual provide a quote on our homeowner's and automobile…read moreinsurance policy. We were impressed with his promptness and professionalism. He came back to us with options that actually lowered our premiums over what we had been paying. We were very happy with how he handled our account and answered all our questions. He even handled our kids (who have their vehicles on our policy) so graciously when they kept changing vehicles. He has amazing patience! Thanks Cory! We will recommend you to everyone. Actually, I already have given your name to several people!

I am not referring to this particular Woodforest branch. I am referring to the bank in general. I…read morehave had the most frustrating experience with Woodforest Bank. I can't understand why they are located in stores. All the stores they are located in are not near me. I've had an account here and was told as long as I kept $10,000 in it I would not have to worry about making a recurring monthly deposit. However, now I am being told I have to make a monthly deposit or else I'll be charged a $25 service fee every month. I promptly closed the account as I'm done being frustrated every time I have to visit this bank. I've already been charged $25.00. They won't waive that fee. If they need the $25.00 that badly they can keep it. There are too many other banks that value my business. I don't need Woodforest.

I want to get a 5 stars.They were very helpful.Her name is khadijah This is the best bank with…read moregreat service greatly. Appreciate you guys keep up the good work. I think Khadija should get erased. That's just my opinion.

This branch has always taken very good care of me. I would say of all of the chase bank locations,…read morethis one has caused me the least amount of stress. I get that it is a backhanded compliment... But you still get five stars from me.

This checks smart was amazing , Danielle was who helped me went above and beyond was very friendly…read moreand answered all my questions . Will definitely be using this location from now on .

The agent, Attee, here is very knowledgeable about AllState products and policies. He listens to…read morewhat you are looking for and he makes sure that you are in the correct policy that works for you. They return your phone calls and goes to the extreme with finding an answer for you. The only negative I have about this location is that the front desk person is ALWAYS on their personal cell phone. A lady name Andrea held a 5 minute conversation on the phone with her friend name Pam before assisting me in the lobby. This is something that always happens when you enter the agency. That is very unprofessional and upsetting. Other than that, I recommend Attee!

I joined recently and Julie was very efficient in helping me find new insurance that was right for…read moreme. She stayed on the phone with me and helped walk me through every step needed done. She helped me save money monthly and was very kind. Thank you all for your help and getting me started.