Fantastic dentist!! Had to get a crown on very painful cracked tooth. Crown was placed within a…read morefew days and fit perfect. She did not have to do any adjustments. this was a first for me, I would highly recommend Dr. Ketron she is very gentle and explains everything!!

Had my remaining upper teeth pulled about a week ago and dentures put in. It was a decision that I…read morestruggled with after many years of dental visits and thousands of dollars in dental bills. My daughter in law, who works in the dental field, suggested I see Dr. Ketron. She took her time with me, explaining all my options, and costs, up front and we decided that this was the best course of action for me. Couldn't be happier with the results! All of the staff were so helpful and caring, and everyone did their best to insure that I was comfortable with both the procedure and my aftercare. Dr. Ketron even called me at home, on a Sunday, to check on my progress! In my particular case, dentures were the best option and Dr. Ketron and her entire staff were the right choice for my care.

Make sure you are out of pain before you leave that office! Once you pay you are done, your "care"…read moreends. I've never really experienced tooth pain like this before but I'd rather suffer through it than deal with these people. Keep your wife, children and loved ones away. They treated me and my wife very poorly and handled everything poorly. Tooth pain is no joke but to them they get their payment and that's all they care about. Just an update he replied to me saying I scared the office girls when I never once spoke to any of them since this whole disaster started and I have call log to prove it, do you ? You messed up twice and the sad thing is neither time bothered you NONE of this had anything to do with the office it's all you and your poor handling of both situations. I just hope nobody has to go through this kind of pain and treatment! Shame on you for your work and your lies.

Dr. Grimes has been my dentist for years and has always been knowledgeable in most everything he…read morehas come across. What he knows needs to be referred out, he does not hesitate. His staff has always been friendly and personable. My husband just had a full restoration of his teeth done and we couldn't be happier. Dr. Grimes really care's about his patients and people in general. I recommend him for "anything" you need done!!!!

Have not yet been to office, Dr Simek came to my hospital room 05/29/2026 at 11pm discussed…read moreresults of my CT that had been done in EC Wednesday 05/27/2026 gave me a couple options that could be done I chose to have my tooth pulled & he was amazing and Saturday 05/30/2026 at noon with my nurse Lisa watching he did exactly what he said step by step as he did the procedure successfully in 5 to 10 minutes he was done and gone allowing me to rest. My nurse and I talked of his awsome bed side manner and he is such a fun pleasent down to Earth man straight forward, to the point and does his job the best he can. I'm reaching out for consult on all my future dental care at his office in my future. Thank you Dr. Simek you rocked sir.. Nurse Chandra spoke highly of you also sir and stated you also care for her family!!! Keep up your great work and being the great man you are!!!

Hello .We had the wonderful experience of encountering Mr. Simek..He was rude and sarcastic for no…read morereason..I hope he knows we will not see him nor anyone in my family as well ..As a professional I would think he would act as such in and out of the office..

So good and sweet and kind! Such a great atmosphere and such a great group of people who just exude…read moreexcellence!!!

I have been seeing Dr. Nichols for a while now -- somehow she and her staff seem to get friendlier…read moreand friendlier with every visit. I appreciate that they never seem to be bothered by my questions and love the time that they spend to explain a procedure. It's a little weird I know, butt one of my favorite things here is the amount of technology that they use to monitor and track the patients. Right by the dental chair, you can view a computer screen that shows your teeth, x-rays, stats, measurements, notes, and your horoscope (probably not but you get the idea). Seeing the health of your teeth so clearly would help to comfort even the most nervous patient. If you're looking for a dentist, I think you'll appreciate the services here!

In and out, felt very little. Good to go, I can finish my day with minimal pain.. friendly serviceread more

Had the worst experience here…read more Was there for over 3 hours when all I needed was part of my permanent retainer to be re-glued on one side (which I was told on the phone should be no problem). I had a similar incident last time which took nearly 3 hours as well. Everything took an extremely long time and they ended up telling me they wouldn't re-glue it and they wanted me to pay $4,000 for Invisalign. I said I could discuss it with my family later to decide if that's what I truly want to spend money on and they told me I needed to leave and that they wouldn't do anything to the permanent broken retainer in my mouth. I said I had been there for 3 hours and I really want the retainer either removed or re-glued so it doesn't stab my tongue in the meantime. They told me I would have to pay $500 out of pocket to get the retainer re-glued or removed. Not only was this visit a huge waste of my time, but I felt completely disrespected by the orthodontist and one of the ladies who works the front desk. I will no longer be getting any dental work done here and currently have a piece of metal in my mouth that is only fastened to one tooth. Very disappointed. So if anyone has any dental or ortho suggestions, help your girl out!

I got my wisdom teeth taken out here. The process was so easy and the staff was always so friendly!…read moreThey answered all of my questions and made sure I was comfortable. After the procedure they called and checked up on my to make sure the recovery was going well. I have also gotten my teeth cleaned there and it went great. Overall a great experience!

Decided to come here because of Dr. Morgan DDS, but when I got here I also met Dr. Everett DDS…read more The Doctors and staff are so friendly and kind. Everyone is ready to help and make sure you understand each procedure. I am from from Odessa Texas and I travel to Lubbock Texas every visit. So worth it!!!! I recommend this periodontics office every chance I get.

Best dentist/office staff I've experienced. Always on time, with friendly staff and good…read morehygienists. Dentists are trustworthy. Dr. McCauley was awesome, especially with my young kids. Highly recommend!

I broke my front teeth and they took me in right away. I saw Dr. McCaulley and he was so nice and…read morecaring. He fixed my front teeth and used my insurance. I was lucky to get a cleaning the next day. Everyone was professional, friendly and pleasant to include the front desk. This will be my new favorite dental office I give them 20 out of 10

Love this place and my hygienist, Ashley. I've been a patient for years but recently took my 3 year…read moreold son and the visit went great. I typically see Dr. Hancock, but he was out that day, so we saw Dr. Johnston. He was nice as well! They have TVs so the kids can watch cartoons while in the chair or you can listen to music. They will dip your hands in wax if you want. You can also watch the ducks, turtles and fish in the beautiful pond in their courtyard.

From the owner: At Hancock and Johnston Dentistry, we believe everyone deserves a beautiful, healthy smile at a…read morereasonable price. No insurance? No problem. Many of our patients choose our practice because they trust in our team, experience and reputation. We also serve many families and help create smiles for children. Every treatment plan comes down to what's best for you, not an insurance company. Our practice offers general dentistry services and cosmetic cleanings, veneers, braces and orthodontics. If you are looking for a comprehensive dental clinic in southwest Lubbock, choose Hancock and Johnston! Our Mission: Provide exceptional service regardless of insurance coverage so every patient feels safe and leaves feeling better about their oral health.

The Dentists there are Great, but the Staff is disgusting. They just sit and chit chat at the front…read moredesk all day, and couldn't care less about the customers or their concerns. All they are interested in is collecting money.

They are NOT my regular dentist but I had a bit of an emergency so I called them and they got me an…read moreappointment almost right away. I didn't wait long. The assistant and the dentist, Dr Hiner I think, were awesome! I was worried they would do the exam and then make another appointment for the treatment but they took care of everything right then and while I was in some pain yesterday after the procedure, today I'm so much better and more comfortable than I have been over the last 4-5 days. SO thankful for them.

I recently had my wisdom pulled. As for any first timers, I was scared. Four wisdoms were to be…read moreremoved as they were in a complicated position, which caused the situation to be a heavy problem, therefore I was referred to here from Cannon AFB to seek professional help. Dr. Witten done a great job after an hour and a half of surgery. Her 20 plus years of experience had made the procedure possible. I had an IV plus being sedative (laughing gas), so I was knocked out within 4 minutes. I recommend this place to others. The price is kinda pricey, I think for any place is it, but I am not sure, I got this done through the benefits of my insurance. Glad I had it or else I would be paying $3000+ from what I was told. =) Thank you!

This is the worse oral surgeon in town! Dr. Fanous did a terrible job on the removal of my wisdom…read moreteeth and it took more than 5 months to feel and relief. He has a horrible bedside manner and blamed me foe things that he told me to do then said not do do. He degraded, scolded and humiliated me during my recovery process and didn't care at all about my recovery, pain, needs. He thought only of me as dollar sign to get money and did not even check on me after my sedated surgery. He is by far the worst care and surgeon. I would never go back and not only had to deal with the physical very painful procedure but the pain and suffering from an unethical, uncaring, unprofessional doctor. It led to even more problems and expense during my recovery.