Dr. Grimes is the only dentist in a 100 mile radius that answered my call at 3AM while I was in…read moreexcruciating pain. He said to go ahead and go up there the next morning at 8AM. Not only was their front desk very helpful- my hygienist, Angel, was super friendly and explained everything to me so thoroughly. They went ahead and told me what needed to happen and had a plan set up to fix any and all issues that needed to be addressed in the future. Dr. Grimes assured me that there were no surprises and he was telling the truth. My procedure was done same day by Dr. Misko. He talked me through everything and made sure I was comfortable the entire time. He often reassured me and his dental assistant, which I found comforting. If you want a great and caring dentist- this is your place. Me and my family are all amazed and are all switching over as soon as possible.

I had a recent appointment and was led to believe they accepted as in network delta dental…read moreinsurance. When I checked out I was told I owed $160.00 out of pocket. If I had been informed of this in the beginning I would have never gone in initially. I will not go back

So good and sweet and kind! Such a great atmosphere and such a great group of people who just exude…read moreexcellence!!!

I have been seeing Dr. Nichols for a while now -- somehow she and her staff seem to get friendlier…read moreand friendlier with every visit. I appreciate that they never seem to be bothered by my questions and love the time that they spend to explain a procedure. It's a little weird I know, butt one of my favorite things here is the amount of technology that they use to monitor and track the patients. Right by the dental chair, you can view a computer screen that shows your teeth, x-rays, stats, measurements, notes, and your horoscope (probably not but you get the idea). Seeing the health of your teeth so clearly would help to comfort even the most nervous patient. If you're looking for a dentist, I think you'll appreciate the services here!

I am one that received a notice from the collection agency of an outstanding bill. I contacted the…read moredental office and was advised that several letters went out including text messages... according to their computer. When I said I never got one bill she said several bills went out and also... text messages went out. I offered to show her my phone showing I never got a text. When I offered to show her my phone she simply restated that notices were provided. I pride myself on paying my bills on time and have never been late on a payment much less reported to collections. I stopped going to them for two reasons: one they didn't bother to tell me my insurance didn't take them and then the dentist I saw never once looked at me. He looked at the dental assistant and talked to her only as if I wasn't there. He offered nothing except to disagree with the dental assistant's assessment. I left that office seriously disappointed. Now, my only advice to anyone who goes there is. Be sure to find out what your bill is for anything.. because their computer will say otherwise and you have nothing to go on. As a note. Dr. Green retired.. I found that out when I came in for a cleaning/check up.

first thing is they lied about accepting insurance and stuck me with a $700 bill after paying $200…read moredown for a filing. I REPEAT THEY DO NOT ACCEPT INSURANCE. then they're only open Monday through Thursday and you can feel the stress of how many clients they packed in for the week. it felt more of like an assembly line and then a visit to the dentist. if you had extra questions or felt that your teeth didn't quite fit/feel right after being shaved down, the dentist was noticeably frustrated to the point that you just deal with the poor quality of his work. Rude staff and the dentist needs to learn how to keep his comments to himself. show some professionalism

$200 for them 2 confirm the issue...which was provided to the receptionist when I called to make…read morethe appointment. Not to mention, I found out they didn't accept insurance. I provided my insurance info to the receptionist when calling to make an appointment. He instructed me to bring the cards so that insurance could be noted & billed. Abbeville also wants to charge 4x the industry standard. It would be nice if the office/billing staff would learn that you shouldn't roll your eyes at patients. Oh, I almost forgot they do offer a 20% discount "program" that you have to pay $299 to enroll. SMH.

I took all three of my kids here for their braces. I also got my braces here. I didn't have any…read morecomplaints except when their quoting process for braces is not accurate at all. My kids have phase 1 and 2 braces. I paid for both phases in full. i came into an appt recently and was told that they wouldn't see my children until I paid an additional $2k that they misquoted. I have never in my life dealt with a quote like this. How can a business misquote so badly? It was there error and I was cut off until I could pay.

It is with regret that I write this - I have been a patient for years and have always considered…read moreDr. McBee and her team as part of our extended family. At my last visit. I was charged for an X-ray that was presented as a NEW OPTION and super COOL, but I was not informed in advance that there would be an additional cost of $400 for the service. This was no disclosed or medically necessary and is concerning and does not reflect best practiced. After many year of appreciation and trust I am deeply disappointed that htis has become the outcome. Nevertheless, I believe it is in our families bes interest to transition to a nther provider.

Excellent staff and excellent service. As always, a very enjoyable atmosphere to make the stress of…read morevisiting a dentist office pleasurable.

I was a patient at this dentist office back around 2004. Obviously Dr. Scott doesn't have a very…read moregood memory. I had an injury to my mouth when I was in high school, about 30 years ago now. That injury has caused more and more damage to my teeth over the years. Dr. Scott saw that and all he saw was huge dollar signs. He did unnecessary work, I now have 2 dental implants, and his work was pretty shoddy. I had a flexible spending account with my employer at the time and I wasted it all very quickly at this dentist office. And after I had used up all of that money that I had saved for an entire year, they still wanted more money from me. Their financial person lied about something being covered by our insurance but apparently it wasn't. She harassed us a lot about paying them money that she had previously said our insurance would cover. She called me at work and at home a lot, harassing me for the money. So I realized that they really couldn't be trusted. Shortly after that, they moved to a new location, their currently location. Being able to get lots of money from my insurance for unnecessary dental work helped with that. And they probably do this to other patients as well.

Never been here, don't know anything about it. But I waited on him in Dallas and he noticed we were…read moreslow because of the rain. He wrote a very cool positive note on my merchant copy and even left a nice tip. Nothing crazy, not going on vacation soon, but I could have left like $5 and he didn't. And he didn't have to even be nice or positive but was. Side note, his teeth were straight so I'd imagine he can do his job well.

My son was in Lubbock for a college equestrian event. His bottom retainer had come unglued in 2…read morespots and connected in 1, so was hanging loose. Farnsworth Family Orthodontics was so extremely helpful in getting him in to the office at the last minute on a Friday to fix the retainer. From the moment I called to the time he left the appointment, the staff was so helpful and kind to us. We so appreciate the last minute help and would recommend this practice to anyone needing orthodontic help! Thank you Trish, Karen and Dr. Farnsworth!!

From the owner: High-Quality Orthodontic Care You Can Count On…read more Dr. Farnsworth and our team at Farnsworth Family Orthodontics want to give you every possible reason to smile. That means we care about your happiness and satisfaction with treatment as much as we care about the health of your teeth and jaw! Click one of the links below to learn more about Farnsworth Family Orthodontics.

SCAM DENTIST. They will tell you they take your insurance, provide medical care, then charge you…read morethe full bill because they actually "don't" take your insurance even though they said they did on the phone prior to the appointment. Take your money & time to a business that is honest.

We have had the pleasure of seeing Dr. Fortner for over 16 years. He saw our kids from the ages of…read more2 til they were on their own and we still see him. The atmosphere is always laid back and friendly and we feel like family. Couldn't be happier with a dentist.

Dr Tanner is the most concise dentist I've been to. He…read morethoroughly explains the options to you and gives his recommendations. I've found my lifetime dentist!! The office staff is friendly and efficient. You can't go wrong with this dental office. They are members of the Lubbock BBB and can be expected to adhere to the good service and business practices that entails

Wonderful dental office. All around great staff. Dr. Tanner Gregory is a great dentist! I am…read morethrilled to have set up my apt with Gregory Dental. As a person with no insurance, I did not feel as if I was being robbed or overcharged even though I had not gone to a dentist in over 5 years! With what I needed/need to get done, I feel the pricing is very good. When I had called around the area for a quote on dental cleaning, I felt the pricing was over the roof. I am beyond happy to get all my dental work done with Gregory dental. You can not go wrong, give them a call! Next, I plan to have my husband go here. Thank you!!!

I had an amazing experience here when I came. I needed to get a new retainer and they were very…read morehelpful with the pricing and my options. I really recommend people coming here!! Some of the best service out there

Amazing place to get any orthodontic work done. Extremely nice environment and equipment, very…read morefriendly employees, and get the job done super fast. I definitely recommend Keeling Orthodontic Care to anyone in Lubbock that needs ANY orthodontic work. 100% satisfied