I found them to be honest and trustworthy. They are professional with everyone and are very…read morecompetitive. GOOD PEOPLE !!

A return customer. staff is all friendly and helpful. They never try to sell me beyond price I am…read morelooking for. resized my ring same day while I was in town so I didn't have to drive over again which I really appreciated.

They do decent watch work but are very slow and very expensive. Their posted hours are more of a…read moresuggestion of when they MIGHT be there. I am happy with the quality of the work though.

NEVER AGAIN! Under new ownership. I have been going to Krause clock repair for 26 years. I walk in…read morethe door and learn that Jerry has retired, well deserved. New ownership requires $20 down payment for any item you take in, that you get back after your item has been repaired, or goes towards the bill. They say they will call you within a week for an estimate, but they did not. I called twice and left voicemail messages with no return call. Then I walk in and see my clock has not left the building yet for repair after a week. She stated oh he was here yesterday to look at it. We couldn't call you because our lines aren't working correctly. So in other words they can't pick up any phone and call you to let you know about your item. Their business is open for business but yet they're unable to conduct business. I could not get my $20 back because it was not going towards any bill, because the clock had not been repaired. They can take the $20 and sit on it. Unfortunately they are going to run this business in the hole, something that Krause family has built up over decades. Do not waste your time your money or your breath on this new ownership clock repair. It is so not worth it!

This place is amazing.... they are courteous, professional, friendly, and very helpful and…read moreattentive. I have had them do many ring sizing's and repairs for me over the years and have always gotten high-quality work at reasonable and affordable prices. If you want a local family-owned business to go to that provides excellent customer service and dependable, quality workmanship then this is the place to go. I highly recommend them, I wouldn't go anywhere else!

I was looking for a single-pearl necklace to wear in memory of a dear friend. I stopped here on a…read morewhim, after visiting the cemetery. The staff were very patient, showing me every necklace they had they met my description, until I found just what I wanted. I now have a Pandora pearl collier necklace, and am very happy with it. I looked it up when I got home, and the price was more than reasonable. "Highly recommend".

I always take my jewelry to be repaired to Diamond exchange. Best in the business on repairs. We…read morehave also bought a lot of jewelry from them when Rob was there.

Trey hit it out of the park again. 2.7ct Green oval Tourmaline. He designed the setting, witch is…read morevery unique. As I have said before. I have been doing business with them for years. I wouldn't go anywhere else for jewelry for myself and my daughter in law.

I must admit. I was skeptical at first. I did online research of what kind of value I could buy…read morewith the set of budget for a solitaire engagement ring. Upon walking in, I was greeted by Greg Douglas. I told him what kind of ring I had in mind. I was not felt being rush at all. He took his time as we progress through step by step with selections. I ended up buying exactly the kind of diamond for the budget I set forth as well as choosing the band and mounting. I was highly satisfied with the entire experience because I actually end up walking out with the ring I practically created myself within my budget allocated. A ring that has never been tried on by anyone, except for me. I am looking forward to proposing to my lovely girlfriend in a month!!!

From the owner: full service jewelry store repair…read moreremount bridal

I had the repair a ruby ring for me, I had lost the stone. I couldn't be happier with the results…read more I had a nother ring to be repaired but the couldn't because they didn't want to take a chance on ruining . And I couldn't be happier. Thank you so much. Sherry