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    Gregs Screen and Window Repair

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    Response time

    2 hours

    Response rate

    90%

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    2 days ago

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    Window World of Delmarva - After project was completed.

    Window World of Delmarva

    (31 reviews)

    David Was very polite,respectful, and a great worker. He had my work done in about five minutes !!…read more He deserves a raise. He is a very valuable employee. If I need window world again I will definitly request him as the worker!

    I'm sharing my experience so other homeowners can make an informed decision…read more I signed a contract in August with Window World of Delmarva for a multi-part project that included windows, doors, roofing, and siding. While the roof portion was completed in September, the remainder of the project stalled for months with little progress and ongoing communication issues. A dumpster was placed on my property in September and, aside from being swapped once, has remained there through January with no additional work taking place. This became an ongoing concern for both me and my neighbors. Despite repeated requests, the situation remained unresolved. In October, siding material was delivered that did not match what I had ordered. When I raised the issue, I was told the originally selected product was unavailable in my chosen color and that the delivered product was similar. However, I was not notified of this issue in advance or given the opportunity to approve or decline a substitution. No one was able to clearly explain who authorized the change or why the homeowner was not consulted. I requested to speak with the owner and later asked for a construction manager to meet with me to review the siding work in detail. An on-site appointment was scheduled without confirming my availability. I rearranged my schedule to be home, but the individual did not show up and did not call. There was no follow-up communication afterward. Over time, these issues eroded my confidence in the company's communication and project management. I ultimately requested to disengage from the remaining work because I no longer felt comfortable proceeding. This review is not about pricing or the completed roof itself, but about communication, coordination, and trust. As of January, no work beyond the roof installation in September has moved forward, despite windows and doors having been in the company's possession for months. Based on my experience, I would strongly encourage homeowners to ask detailed questions, get everything in writing, and confirm materials and scheduling expectations very clearly before signing a contract.

    Gregs Screen and Window Repair - windowsinstallation - Updated September 2026

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