Decatur's best towing service! Friendly, responsive, reasonable price! No reason to look elsewhere…read more These guys are professional! They know what they're doing and they have great equipment.

We had Richard's tow our vehicle. We had $3000 worth of damage done. Weve made numerous phone…read morecalls to Richard's. He has never called us back. Filed police report. Richards admitted to the police a new driver caused the damage. He has yet to call us back. So I guess we will end up in civil court. Do not recommend Richard's. I didn't even want to give one star. But I can't submit my response without it.

What A JOKE ! Call for a tow VERY little snow on ground. They do not tow when snowing until roads…read moreare cleared ??? STUPIDIST sh-t I've ever heard , Rename to clear weather towing ! when is premium time for towing ? Winter snow, Not for Owens clear weather towing !

My employees needed assistance changing a tire in Macon, Wes was there in 20 minutes. Very…read moreprofessional.

Missed being there when they first showed up after arranging with AAA to get a tow. Phone was…read moresilenced by accident. Explained situation to them and they said to reschedule through AAA. Arranged it again and they never showed up but lied to AAA and said we never showed for the next call when we were sitting there the entire time.

JR was great! Fast and friendly service when I needed help after hitting black ice north of…read moreDecatur.

I was from out of town and rented vehicle was totaled. Soy picked up my vehicle and since I did not…read morehave transportation, even though I called local Hertz before quiting time they did not answer and even was not to get help from corporate Hertz. The manager at Soy called around for a car rental service and once found had a driver take us to Budget at Decatur airport and waited until we were in a new rented vehicle. I would recommend Soy to anyone in need of help. Friendly, compassionate and professional.

RUN! Very unprofessional. Recently my daughter bought used tires at this place of business. The…read morelobby had no AC, was very dirty, and the owner was very unattentive to customer needs. We overlooked this because my daughter is in college and needed a couple dependable tires to get her by. The owner assured us that although the tires were used, they were safe and should last for 6-12 months. Again, we trusted that although used, this mechanic would not put dangerous tires on her car. THREE DAYS later both tires blew out throwing my daughter into a tailspin and nearly causing a serious wreck. She went to a respectable mechanic to have it towed rather than this business. When I called and told the owner of this company, John, that my daughter was nearly in a serious wreck, he was argumentative and acted like he could careless. I asked that we bring back the tires and he refund the money. He refused and tried to say my daughter might have caused the blowouts. After thirty minutes of talking with this unprofessional man, I ended the call. DO NOT TRUST THIS COMPANY. They are not trustworthy and his mechanics cannot be trusted.

Life Saver. Great service and helpful. Call J&K for all your towing needs!!! Very friendly and…read moreresponsive.

Website advertises a price for towing but they charged me 30 percent more. Then I got chewed out…read moreover the phone for calling them out on it. I will never use them again. Pathetic service.

He has been my only mechanic in the 8 years that I have lived here. He is kind and attentive when…read moremy car is in need of some repairs. I trust and believe he truly cares about his customers.

Old fashioned reliable service. Mr. Billingsley has been at this location for over 50 years…read more Started by his father, I trust this man with all my automotive needs. He might be slower to get a vehicle repaired than others but he truly cares about his customers and doing a good job. For trustworthy old fashioned service, trust this place of business with your automotive needs.

very unprofessional called for a tow at 3:00 pm was told 2 hours after 3 hours waiting I called 5…read moretimes no answer goes to voice mail when I finally get a answer to see what's going on was told he was gona call the guys and call me back never heard from him called 6 more times no answer next day still haven't heard from them finally had to get another company to do it very unprofessional

From the owner: Cheapest best and highest rated towing in central illinois read more

Took my Peterbilt in the evening before my appointment and dropped it off. It took them a week to…read moreget to it. They were supposed to do front end work and align it. After waiting a week for them to get it in it only took them 3 hours to do the work. Went and picked up the truck and drove home. Realized the the stirring shaft was completely stripped out. All the work they were supposed to do I had to take someplace else and pay to have it all redone. Paid them over $600.00 for the worst customer service ever!!!

From the owner: We specialize in Semi truck / Heavy Duty towing & Recovery only (no automotive towing), both local…read moreand long distance. We also offer equipment relocation. We are here to serve you 24 hours a day 365 day a year. Give us a call for all your heavy duty needs. On a daily basis we travel a 100 mile radius but we will go any distance required to satisfy our customers.

My friend got pulled over in my car, and it was towed. When I went to retrieve it, I only had my…read morecard. The driver told me the cost, so I asked to run 4 blocks to get cash since they only accepted cash. He agreed but then blocked my car, called his boss, and claimed I arrived with no cash. She got upset and refused to release my car for 2 days to add more fees, even though I never knew the price till i talked with the driver.

Well I USED to use Gregs but now has decided to pick and choose what they tow. Worst part is the…read morephone call the individual was well just say not friendly I told him he was getting a bad review I was told I'm a real piece of work. Yes who would expect a towing company to tow ? Guess they won't be towing anything for me! Oh well !