Extremely Disappointing Experience with Gretna Sanitation I had a concerning incident while driving on I-80 when something flew off the top of a Gretna Sanitation truck, hitting my windshield and spidering the glass. Thankfully, I was able to pull over safely and even had a bystander stop to check on me. I promptly contacted Gretna Sanitation to report the incident, and they instructed me to send photos, which I did. After waiting for a couple of weeks without any response, I followed up, hoping they would take responsibility and help fix my windshield. During my conversation with a manager, I was asked to provide additional photos and the contact information for the witness who saw the incident. I complied, yet despite my efforts, they never reached out to the witness. Instead, I received a call back suggesting I file a lawsuit. This experience has been incredibly frustrating and disappointing. It's disheartening that a company would neglect their responsibility and leave a customer to deal with the aftermath of their negligence. I would not recommend Gretna Sanitation based on my experience. read more

I switched to Gretna Sanitation, they are priced reasonably, and I have had the best service!! My driver Mike has demonstrated exceptional customer service and care, and without knowing it has been so humble and kind in hard times right now for me. I have been sick for a while and so I'm really forgetful, so I have forgotten to put my cans out repeatedly for a couple of weeks. So I am truly grateful for Mike's kindness and I really appreciate him. Thank you from the bottom of my heart. I would definitely recommend Gretna Sanitation to anyone!! read more

I've been a customer of Gretna Sanitation for several years and they are terrific! They try so hard to please and if I have a concern and call them, they take their time to to discuss it and assist me in finding a solution. Their office staff is kind and so helpful! Recently, the street in front of my house was closed off for much-needed repairs for two weeks. The Gretna Sanitation crew took the time to walk over to my property and get the trash so I wouldn't miss a pickup day either week. I appreciate their excellent service! read more

I would like to thank Dan..who in my opinion is definitely the man:)..lol..no seriously, I am a very grateful customer once again. That is grateful to have Gretna Sanitation as my provider. The company having an employee who was so kind and thoughtful to sit my bin out for me. I wasn't sure if I could discard my branches that way. Or if I needed to put everything in lawn bags ( which I'd plan to go ahead and just break it all down and put it all in lawn bags. I definitely recommend this companyThanks gain Dan Denise, read more

Mike made me glad I switched from WM to Grena Sanitation. The holidays threw off the normal trash day and Mike serpentined around my cars to take a much needed emptying bin to be collected. I tipped him the first time he did that because I am colossally lazy and did not want to take the time out to write a review. Mike you are a credit to your employers and I hope they appreciate you at least half as much as I do. read more

The service Gretna Sanitation provides has a personal small town feel. Last week, due Spring garden cleanup, we had more yard waste than could fit in the container. We had several bags to go with the normal pickup. Even though they have a tight schedule and the waste is supposed to all be in the bins that can be automatically loaded, Mike stopped and grabbed all of the additional yard waste bags for us. read more

wanted to do a shout out to Brooke. she got here and helped me out big time. we had a large amount of cardboard and she went out of her way to help us get it all while she was here. turned it into a quick job. she was professional, friendly and courteous. Thank you very much. She is definitely a asset read more

We recently switched to Gretna Sanitation. Mike has been our driver and he has been awesome. We were out of town this week and forgot to put our full trash can out. He came up to the house and wheeled it to the curb and emptied it. Our old company would have never done that. Thanks, Mike! read more

Mike is our trash man and he is awesome! He will go out of his way to make sure he gets all of our trash. Today I was running behind and heard them I opened my garage and he helped get our trash out and taken care of. He could have easily kept driving. Thank you Mike read more

We have been very happy with the service received. Nevertheless, I got a shock this week as Mike recognized I had not put my garbage can at the curb and did it for me. That is service above and beyond. Thanks Mike. You make Gretna Sanitation look good! read more

Mike is a very efficient employee for us sometimes we forget to take out the trash can and he goes downstairs to get the baskets and does his job. Thank you very much Mike we appreciate your help and work. Munoz Morales Family 14504 borman st. read more

Great customer service! Mindy was so helpful getting our automatic bill pay setup. Our driver Jay is also great, more than once we have been running behind schedule and met at the end of the driveway. Jay always has a friendly smile and wave! read more

I had a little to much trash this week, so I had to set it along side the bin. Mike, was so kind to pick it up too! Mike, Thank You so much. Gretna Sanitation & Mike, I appreciate your kindness! read more

I have never had a better service than what I get from Gretna Sanitation! Justin is always willing to go the extra mile for me and my neighbors and I could not ask for any higher quality of work! read more

Dan took care of a bin that wasn't at curb. I totally forgot to get the bin to curb. He problem solved and took care of that. Thanks Dan for go above and beyond! Really appreciate it! read more

Gretna Sanitation. I try to throw away garbage. You say NO! Put big box in can. Then I say come get your cans. You are not the real trash service. You are worse than Michael Jackson! read more

We have used these guys for the last 3 years and they are awesome. We have moved to IA and no longer need them. I wouldn't think k twice if we ever move back I use them again!!! read more

Grady went above and beyond to make sure all items outside a very full recycling bin were cleaned up and taken away!! This kind of service is greatly appreciated. Thanks Grady! read more

we just started with Gretna Sanitation and forgot to put the can at the street on trash day. Mike came up and got the can and emptied it for us. Thanks for the great service!! read more