The staff here is very limited but they take care of everything. There are about 7-10 staffpread more

Hey! For a town of 20,000 people I'm impressed there is a commercial airport. My daughter is a…read morefreshman at FHSU. She was able to drive up from campus in less than ten minutes and pick me up! Currently United is the only airline servicing Hays.

Because we needed to stay in Ellis over a weekend, we chose the Days Inn, and we should have gone…read moreon to Hays. The hair dryer didn't work and we were told there was only one extra available and it was currently used by another room. There was no microwave and we asked for another and learned "not every room has a microwave". The room was not cleaned during our stay which was okay, but at least the garbage should have been emptied. The "hot" breakfast consisted of instant oatmeal, bagels, toast and cold cereal. To top it all off, a cockroach scurried from the bathroom to parts unknown. There may or may not be someone at the front desk. As expected the sheets and towels were clean, however, another time we will stop in Wakeeny or drive on to Hays. Never again stay in Ellis.

When we started coming to this hotel four years ago, it was well-maintained and very nice place to…read morestay. The last few years we realize it's declining. When I checked into room 106 the toilet seat was not attached to the hinges. I informed the front desk which the lady promptly came and tempted 20 minutes to fix yourself. She said I will call maintenance and have him come down and take care. With an a few minutes a young kid with a Walmart screwdriver socket set came in, so I'll get it fixed for you. Spent about 15 minutes in the bathroom said it's so much fixed. All they did was take down the hinges did not reattach to seat to the hinges Ended up going to my car getting a screwdriver and channel locks disassembling the seed from the toilet popping toilet seat back onto its hinges, taking the hinge by pushing the pin in and placing the toilet seat fixed back onto the toilet and Tightening t back down

We had a problem with our vehicle on a cross country road trip that caused a 5 night stopover in…read moreRussell, KS. We were traveling with our dog, so there were only a couple of hotel selections in the area. I'm so glad we chose the Quality Inn. The rooms were clean and the beds were comfortable, with the most amazing pillows. The breakfast was very good with a wide selection ranging from biscuits and gravy to waffles. But the real plus is their staff. Everyone here was so wonderful and helpful, even offering to drive us to local stores if we needed something. We stayed originally for 3 nights and had to extend twice, for a total of 5 nights. And everyone was so nice and friendly, and so understanding. I highly recommend this place.

Great mid-range interstate hotel off I-70. Stayed both coming & again returning. Clean room w/…read morecontemporary furnishing. Though on first floor both times facing travel center & parking lot just outside my window: insulated windows made it so quiet. Simple breakfast enough to get you back on your way. Friendly, professional staff and someone in parking lot does regular walk about keeping an eye on your car. Recommend.

The coffee in the morning was fantastic! The espresso machine was a great investment. The bed was…read morecomfortable enough, very baseline for what you would expect a hotel bed to be. The room was clean and we slept soundly. The bathroom tub didn't drain very well and we were standing in a puddle of water. That was the only thing that brought the rating down quite frankly. Staff was nice, breakfast was good. Great option for the price we paid.

stay away from this hotel, they will scam you and double charge your credit card…read more Booked through and prepaid a 3rd party, when I showed up they said we need to charge you a 25$ incidental fee, I said why does it say 597.00 she said o no its just 25$, ok. 2 days later my credit card that was a different business card was charged 597.00$ , it has been a nightmare and a week later still no credit. The manager said it has been issued a credit, no credit.Now I have to deny my charges. What a pain. Called the hotel and said is there anything you can do for me? You know a free night some points for all my discomfort l've had to go through. My money is still on hold. I can't use it for a week. She said the owner said I'm not doing anything for this guy. Rooms fine, hotel clean , but it's not a Best Western plus, I cover a 9 state region and mediocre at best.

As you can see from my previous reviews, this is not my first time staying at this hotel. We…read morestayed here this time using reward points. The staff was very friendly and professional. The ladies working the front desk - both at checkin and checkout were very nice. The lady working in the breakfast room was exceptionally friendly and attentive to the folks enjoying breakfast. Rooms were clean and quiet. The beds were comfortable. Overall, it was a very enjoyable stay.

It was a overnight stay. Nice room and got an upgrade. It was clean and mattresses were…read morecomfortable. Front desk staff was nice and accommodating. A/C worked great. Breakfast was good and hot with many choices. We knew it would be limiting for this town but we were not disappointed. We left rested and ready to continue our journey. Kudos.

Although the room was decent.....the breakfast was a joke and the idiot at the desk tells us there…read moreis a 2.00 cleaning fee per guest. Then tried to justify his point by comparing Econolodge to an Air BandB. After getting mad at us for questioning the Newley developed charge he cops an attitude and belittles us by say "if 2.00 is a problem......."......like "who the hell do you think you are....?" Was my initial thought and that proceeded to be audible. Like this Mutha....(shut yo mouth) had nerve to trip over 4 extra dollars that should have been explained at checkin not check out. He over talked my sister and I and was just flat out RUDE to the point I was clutching my pearls at some names I was calling him. But he earned that shit. Any who, Hays owes us EVERYTHING!

Great CLEAN basic king room. Good parking not far off I70 and close to mall, food and gas. Very…read morenice GM and staff. Nice size TV with channels, Refg and microwave in rooms. Would stay here again.

This place isn't fancy, but it was just right. Easy, flat pull through spots, full hook ups, quiet,…read moreclean, safe. Bathroom and showers had a code. Owner was on site and answered her door. It isn't a place I'd set up for a big family reunion, but for an overnight it was perfect.

Staying here tonight. Perfect stopping for one night and…read morecatching up on Laundry. Passport America is accepted. I'll be back again.

Clean rooms. Pet friendly but charges $20 per pet. Twice what I have paid at other hotels and…read moremotels. Undergoing renovation now but obvious that rooms are being upgraded.

Stayed 3/17/2022. Clean and accommodating hotel to stay in. Most important, the bed was very…read morecomfortable and gave me a good night of rest. Friendly guy at the front desk. Reasonably priced - $69.75 with tax - and a drive up to the door room hence no climbing stairs or having to take elevators or lugging my baggage and work things down long hallways. I loved that the desk clerk gave me a room I could smoke in. I'm a road warrior, and the aforementioned things mattered and were very much appreciated. I'll stay here again if in the area again. No need to stay at the higher priced hotels and motels on the same street if you're ever in the area. It was a great stay.