The only way to get a cab in Billings, MT is by reserving a ride prior to needing the ride. No…read moreanswering service outside business hours. You would have better luck with a ride share service.

They charged me 45.00 for a less then 8 min drive at 12 30 at night and I found out later it would…read morehave been less then 19.00 with Uber yellow cab are there's as far as I am concerned I recommend a boy cot on all yellow cab they deserve to be put out of bizzness

Driver / owner was hired to bring me 2 fan belts I needed for my truck. I was 14 miles away from…read morethe dealership in billings montana. He charged my boss $190 and then wouldn't give me the belt until I gave him the last $11 I had in my pocket rolled the windows up on his suv. What a piece of shit!!! Isn't that considered a for of strong are robbery??

The drive was fine but the driver berated the road i lived on and shamed me even though I told the…read moredispatcher i lived on an easement. Most of the conversation with this person was manipulative and disparaging. When i called dispatch about who owned this company, the dispatcher shut me down and demeaned me and hung up on me. The drive was fine but the people in the business are controlling and manipulative. It is not a local company with local hospitality.

We were completely misled by the owner, Ron, of this company. We were quoted a round trip cost of…read more$550 to be picked up at the Billings airport and dropped off in Buffalo WY and then be picked up in Buffalo and returned to the Billings airport. Upon arrival in Billings we were notified of a $625 charge to our credit card. We called the owner and he stated he needed an SUV to make the trip. I again confirmed that the $625 charge was for our round trip. When we arrived at our destination there were numerous sedans so a SUV was not needed. We confirmed our pickup for today August 27th. Debbie arrived at 8:30 and said she had forgotten to give us a receipt. She then handed me a receipt for $625 and said we owed another $625. We vehemently told her that we were told it was $625 for both of our trips. She tried to force us to sign a document adding the additional charge. She then threatened to just let us out if we did not agree to the additional charge. We then called Ron the owner who said it was a misunderstanding but we had to pay the charge or he could tell the driver to put us out on the side of the road. The driver told us that we would not have been able to find a rental car. I was quickly able to locate numerous rental cars at the airport but at this point we were going to miss our flight. DO NOT deal with these dishonest folks. They have had multiple complains. I plan on contacting the BBB.

From the owner: For over 39 years, Total Transportation has provided transportation services to Billings, Montana…read moreand the surrounding area including Wyoming and Yellowstone National Park. Total Transportation provides cars, limousines, buses and other transportation for Businesses, Special Occasions, VIP guests, In-Town Service, Local and Regional Tours (Montana and Wyoming), Weddings and Large Events, National Park Service and more. Selected for the Top 10 Limo Businesses in the United States, and a National Limousine Association Member, Total Transportation is a professional and experienced transportation service that has provided the highest client satisfaction that keeps local and national customers coming back. Total Transportation's fleet of vehicles spans the full spectrum of Limo and Touring Service, and offers the following vehicle types: -Town Cars; -Sedans; -Escalades; -Suburbans; -SUVs; -Vans: (Extended, Touring, Large); -Limousines: (Hummer, Classic, Long and Short); -Buses for Large Group Transportation and Regional Tourism; -Horse-Drawn Carriage for classic occasions; -Vintage Trolley with services in Billings, Montana For all your transportation needs in Billings and Northern Wyoming, call Ron and team at Total Transportation...

Called for a ride said it would be no more than 20 minutes, then 45 minutes passes, then I called…read moreand they said it would be just "a few more minutes," and that turned into one hour and 15 minutes. They arrived 1 hour and 15 minutes after I called. I then did a scheduled pickup, and I was suppose to be picked up at 5pm. Dispatch said it would be no more than 20 minutes at 5pm. I called at 5:30 and they said it would be "just a few more minutes." Then I called at 5:45 and they said it would be "just a few more minutes" and then it turned into an hour. I had prebooked to be picked up at 5 hours before and all they did was lie and give me the runaround. They never offered to make it right when they picked me up. I even talked to dispatch on the two way radio and complained, but I still got to pay full price. Do not, I repeat, DO NOT USE THIS COMPANY!

UGH. If I could give this place a NEGATIVE rating, I would…read more I had a very important meeting to attend in Billings on a Friday. I called about 3 hours ahead of time to "reserve" my car. I had to pay an extra $2 to make the reservation. I needed to be picked up at 10am - to be on the West End by 11am (I was trying to play it safe). By 10:15, I called to check on the status and they told me they were "right around the corner". I called 2 more times after - almost in a panic - before they finally showed up - at 10:45. But, he didn't even pull into my hotel. I had to meet him in the middle of the road. I was p!$$ed. I explained the situation, and the driver said he should be able to make it by 11. Two minutes into our drive, the dispatcher told him that he'd need to make another pickup. He explained to me that with that pickup, he couldn't get me there until closer to noon. UGH UGH FREAKING UGH. OR.... wait! He could charge me another $5 and I could make my ride exclusive. OF COURSE, SIR. I would LOVE to pay you another $5 - on top of my $2 reservation guarantee - to ensure you don't play MR. SCHOOLBUS and pick up 5 other people. FTW. Anyways... he gets me there - with one minute to spare. Fine. I should have called another company for the return.... but look at me - Mrs. Second Chance. I waited for 2.5 hours afterward to get picked up. OVER TWO HOURS. I AM USING CAPS, CAPS, CAPS. YELLING. Never, ever, ever, ever use this company. There is apparently one other cab company in Billings. I'm sure they've got to be at least modestly better than City Cab. PS: Their cars are disgusting, dirty, and look like they could break down at any minute. :(