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    Greystone

    3.2 (17 reviews)
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    Expect these random charges on your exit no deposit back

    At the beginning we had already a bad feeling we needed an apartment they told us we had a move in date but pulled back the day before move in due to a roach infestation at the apartment i already had a start date at my job with no accomadation no nothing but i could not find an apartment in 24 hrs so i had to wait. We get the apartment nail polish on their prestine counter tops that they swear are spotless roaches still roaming window sills full of dead flys, balcony door jam chewed through by the previous tenants dog. But i signed the lease for a year due to the fact that i did not have no where else to go and i had to report to work. The front office will bring us roach spray for the roaches, so expect roaches in your apartment we kept our apartment roach free and clean with a lot of traps and sprays at the end. They dont replace your air filter every month you have to go and get it from the office if they are there. parking is trash if you have 2 cars good luck finding a spare parking after 4 pm good luck. constant smell of marijuana in your apartment they never did figure out who smokes in their apartment even tho they go inspect your apartment every other month. The apartment was returned cleaner with no roaches at the end of the lease and guess what whole deposit gone on sealent for the granite counter top, paint for walls that had no pictures hung on them carpet that only had a 2 people traffic on them when no shoes where allowed to touch that carpet. Do not rent from this place unless you like roaches and if you do expect lack luster service. Dont even bother cleaning your apartment the deposit will still be taken

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    Thank you Claudia for your review. We appreciate it!

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    7 years ago

    When we moved in it was rocky. But melanie and Brittany were on top of everything. If there is anything that needs to be fixed it gets done.

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    Review Highlights - Greystone

    Melanie is so sweet and personable and always gives us a good laugh when we stop in to pay rent or say hello.

    Mentioned in 3 reviews

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    Boulder Creek

    Boulder Creek

    (18 reviews)

    Please be careful and consider a different apartment complex. If you live there for any substantial…read moreamount of time, make sure to consider the forms that the company has you sign regarding the granite. They ask you to sign a form that essentially puts you on the hook for anywhere between 3000 to 8000 up to $10,000 for the granite that is within your apartment. They try to make you feel like it is easy to maintain but the thing is that they use cheap granite which very easily stains over the years from minor water alone. Basically, you end up paying for poor quality granite that is bought in cheaper bulk by the leasing company contractors but then you end up having the granite staining over many years from normal wear and tear and get charged for very expensive granite. There have been a few people that tried to take the apartment complex to claims court when they were sent exorbitant charges upon move out but unfortunately, these tenants lost these cases . Although it is somewhat helpful to have pictures of the granite prior to leaving the apartment and upon initial inspection, it is inevitable in many cases that be able to maintain the granite long enough for you to not have even minor damage to the granite. To make matters worse the company will tell you that the bathroom and the kitchen as a set so even though you might have minor damage in one area you'll be required to replace the whole thing in both rooms which can cost many thousands of dollars please be careful and please do not sign those forms regarding the granites or consider getting a different apartment. Please stay away from this predatory leasing company.

    This is strictly for management: To be frank. When you want to rent, they are nice, when they come…read moredo random inspections with the management, constantly message you about what's been reported and how rudely they handle situations with you. Management should get a 0/5 stars. They talk down to you, make it a very hostile environment, i understand if there are matters to discuss but it can be done in a respectful way. Honestly i have read the reviews and seems like a lot of people of color are having issues with management... maybe something for them to look out for. Nice complex but you'll always feel like you're being watched or even get harassed at one point or another. Update: I received a notice to get rid of a service dog within 3 days or I'd be evicted out of the apartment. Since this review, the attitude of the front management changed drastically but just like everyone said, you see NONE of your deposit back plus I owe more after cleaning the house to the best of my ability. I moved to a different location and so much happier there overall.

    Chambers Property Management - Kitchen After

    Chambers Property Management

    (24 reviews)

    Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

    I live in the bay but own a property in Fresno. My experience with my previous property manager…read morewas a nightmare. Instead of managing and stabilizing my building, I lost money every month and my stress level was out of control. My priors manager's communication was terrible and to make things worse they were also unapologetic and unprofessional. I think the latter may have actually pissed me off more. After my frustrating experience, I spent a lot of time researching for a better property manager. After interviewing Kendra, I decided to switch to Chambers, and the difference has been unimaginable. Kendra and her team have been nothing short of amazing. They are incredibly professional, responsive, and genuinely make me feel valued as a client. Kendra's communication is excellent, she's quick to respond and always keeps me informed. The level of service she provides has given me peace of mind, something I desperately needed. I also appreciate having Chambers PM, specifically Kendra, to serve as a resource. My other properties are in Oakland and Walnut Creek, which is currently out of their service area, so I self-manage those rentals. And any time I have question about landlording or just need a second set of eyes on a tenant application, Kendra is willing to offer her expert advice, even though those properties aren't being managed by Chambers (yet! when/if they come to the Bay, those properties will be managed by Chambers.) My tenants are also much happier now. Kendra doesn't waste any time finding reliable tenants to fill vacancies whenever I may have one and her attention to detail has made property ownership stress-free. I feel very comfortable reaching out to her whenever any issues arise because I know she'll handle them promptly and effectively. The Chambers' team are a wonderful group who are truly engaged with their clients. Kendra's informative, has great communication skills, and goes above and beyond for her customers. She actually cares about her tenants and always answers the phone or calls back right away. If I could give more stars, I would! I highly recommend Kendra and her team to any homeowner looking for a reliable and trustworthy property manager. They have exceeded all my expectations and made a world of difference in managing my property.

    Villa Faria Apartments

    Villa Faria Apartments

    (15 reviews)

    The complex is pretty, but there is a water bug issue on the grounds. When I first did my…read morewalkthrough there were bugs all throughout the apartment and they apologized for not cleaning it before but that should have been my sign to leave day 1. However the lease was already signed and they insisted this wasn't an issue but that the apartment had been sitting. They have pest control but I've lived here three months and have called pest control three times and the issue still exists. You even see the water bugs dead outside your front door often. Waking up to use the restroom in the middle of the night to see big bugs on your floor or in your cabinets is not comfortable. No matter what I do, these bugs are showing up everyday. You also have to pay for pest control now. If you don't care about bugs you'll be fine. The appliances in the kitchen are old for these being luxury apartments. The gym is old and lacks equipment. Maintenance is very fast and office always answers calls. For the people saying the office people are never here, it's because they are at the sister property across the street but you can always go there or call. The units are also spacious and garages are a good size.

    If I could give no stars, I would. Do not rent from them, the apartments may be beautiful, but the…read morerental price is too high. Learn from my mistake. I only lived there for 13 months, and it wasn't long enough to do any considerable damage to the apartment. Be careful when you move in and nitpick at everything that could possibly be wrong. Because after you have signed your walk through statement, they will go back into the apartment and charge you for every little thing that they find fault with.... whether it was your doing or not. In other words, you will not get your deposit back and you will have to owe them money. You would be better off renting a home.

    Villa Siena

    Villa Siena

    (15 reviews)

    I've been here 3 years. These apartments are very nice and luxurious. I always get complimented…read morewhen people visit. Also they're well built. No thin walls here! The issue is the price. I understand it costs money to have nice things! But my rent will be $995 for a 1x1 as if 2/1/16. That's rather steep for NW Fresno in a declining area. I used to pay $820 just two years ago and that was fair. Even $900 is fair. But not $995. People are socked when I tell them my rent. I nearly cry each time the price leaves my mouth. I blame the inflation on the property's management company called Royal T Management. They're terrible, but that's a different review. If you're familiar with Fresno, I'm probably headed Dominion Heights at Champlain and Perrin. $990 for a 1x1 in NE Fresno.They're updated, similarly sized, and same amenities. I rather get gouged for the $990 there than here. Lol. 2 star for price and 4 stars for the complex. For a overall score of 3 stars. Anyways, that's my review. Hope it helps!

    Honestly, I don't want to rent anywhere else after living here. lol…read moreWe moved into the 2bd 2.5 bth last October and signed a 14 month lease, and we LOVE this place. The apartment is beautiful, granite countertops in the kitchen and bathrooms, ceiling fans (that also dim), and HUUUUGE closets in the bedrooms!! The grounds are always kept clean and the yard company comes every week. The manager Sarah is super sweet and always takes care of anything we need. And the electric BBQ grills by the pool (w/ lunch tables) is really nice during the summer to go BBQ and swim. We love our home here. :) Oh, and they have a beautiful clubhouse where they serve breakfast (yogurt/pastries/coffee/snack) on Saturday mornings!

    The Shires Luxury Apartments - Nicest Interiors!

    The Shires Luxury Apartments

    (13 reviews)

    I lived here for two years and had the best experience. Maintenance always came out quickly, quiet…read moreuntil small kids moved in next door, and convenient location. Would definitely recommend. Their office staff were so easy to work with.

    We needed a place to live while our home was being built. We signed a six month lease. The unit we…read morerented had been leased to a corporate account. We came to learn the complex rents out numerous apartments as 'corporate' leases. Think Airbnb for apartments. The apartment we leased was dirty when we arrived. We leased it sight unseen due to living out of town. We took it on faith the apartment would be clean. It wasn't. The kitchen sink had numerous deep chunks across the surface. We asked if they could repair it but was told the sink could not be used for 48 hours if we chose to have it fixed. How come they rented us a dirty apartment in disrepair? We documented the condition. The apartment upstairs was one of the Airbnb type rentals. Fresno police visited that apartment at least two times. Police visited two other apartments in our block of apartments over the six months we lived there. If you choose to live there on 4th of July get out of town for the night. The manager Kelly should have been on the premises that night to temper the fireworks chaos that lasted past 2:00 am. The complex claims to have a security service but we never saw it. The parking lot is gated but the gates are open all day. They are closed at night, thankfully. Maintenance when called was quick and Sam the maintenance supervisor is top notch. He is polite and very good at his job. One other good thing about the Shires 'Luxury' Apartments is the low deposit. You won't see it though. They charge $230 for carpet cleaning and another $200.+ for cleaning. Tenants cannot opt out of that. We left the place cleaner than we found it, by far, but were charged anyway. They also claimed it needed paint which it didn't. We received $140 back from our $700 deposit. The problem with the corporate Airbnb type setup is the noise by transient tenancy. Car doors slamming at 2 am, screaming couples at 4:00 am. It was horrible. Short term rental in an apartment environment is irresponsible corporate policy. Overnight and weekly guests have no investment in the complex so permanent residents can't evade the feeling they are living in a noisy resort. I gave The Shires two stars generously but the outstanding work by the Sammy the maintenance guy deserved some recognition. The 3 bedroom unit we were paying $2,300 per month for is listed for rent for rent up to $2,800. You should expect much more for that price.

    Greystone - apartments - Updated September 2026

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