One month into residency at Boulder Creek I certainly appreciate welcoming management: Shae and Nicholas have been wonderful to work with. The team has ensured my apartment is ready for move-in with new flooring and everything being up to a good standard. Thoughtful touch: there was a little present left for me on the counter upon move in that included a card, some snacks, and a few household items. Just as with any apartment there are some things that are more and less advantageous: * Great location of the complex where you feel safe taking a tranquil run on a Sunday morning or walking to your car at a late hour * Gated 24/7 * Mostly friendly neighbors. Good energy in the complex. * Clean upkeep of the complex, including garbage areas. Although the grass from the gardener has remained over my walkway for two weeks now. * Good condition of the unit. Evidently, the complex has been built fairly recently. * Bigger fridge than in some other apartment complexes. It also has an ice maker. * Washer and dryer are medium size but are included in the unit. Heads up: the dryer buzzes harshly at the end of the cycle, but dries clothes well. * Wish there was more storage available in the kitchen and bathroom. * Kitchen has great amount of counter space. * Wish there was more counter space in the bathroom. * The sink in the kitchen is positioned slightly further off the edge of the counter (my lady hands stretch to reach) and does not appear to be very deep. Something to watch out for if that is of matter. Overall, there have been no issues so far. Will update if more detail occurs. Recommending this complex for those who want to live in Clovis conditions/atmosphere but have smooth access to Fresno. read more

Please be careful and consider a different apartment complex. If you live there for any substantial amount of time, make sure to consider the forms that the company has you sign regarding the granite. They ask you to sign a form that essentially puts you on the hook for anywhere between 3000 to 8000 up to $10,000 for the granite that is within your apartment. They try to make you feel like it is easy to maintain but the thing is that they use cheap granite which very easily stains over the years from minor water alone. Basically, you end up paying for poor quality granite that is bought in cheaper bulk by the leasing company contractors but then you end up having the granite staining over many years from normal wear and tear and get charged for very expensive granite. There have been a few people that tried to take the apartment complex to claims court when they were sent exorbitant charges upon move out but unfortunately, these tenants lost these cases . Although it is somewhat helpful to have pictures of the granite prior to leaving the apartment and upon initial inspection, it is inevitable in many cases that be able to maintain the granite long enough for you to not have even minor damage to the granite. To make matters worse the company will tell you that the bathroom and the kitchen as a set so even though you might have minor damage in one area you'll be required to replace the whole thing in both rooms which can cost many thousands of dollars please be careful and please do not sign those forms regarding the granites or consider getting a different apartment. Please stay away from this predatory leasing company. read more

This is strictly for management: To be frank. When you want to rent, they are nice, when they come do random inspections with the management, constantly message you about what's been reported and how rudely they handle situations with you. Management should get a 0/5 stars. They talk down to you, make it a very hostile environment, i understand if there are matters to discuss but it can be done in a respectful way. Honestly i have read the reviews and seems like a lot of people of color are having issues with management... maybe something for them to look out for. Nice complex but you'll always feel like you're being watched or even get harassed at one point or another. Update: I received a notice to get rid of a service dog within 3 days or I'd be evicted out of the apartment. Since this review, the attitude of the front management changed drastically but just like everyone said, you see NONE of your deposit back plus I owe more after cleaning the house to the best of my ability. I moved to a different location and so much happier there overall. read more

Simply the best! I couldn't ask for more from the property managers and the leasing company. From the landscaping always being done to the monthly pest control, they always stay on top of it here. I would highly recommend this complex as I have had really bad experiences before. If you are in the market for an apartment, this is the place to be! read more

Boulder Creek Apartments are absolutely wonderful. They have a great management team that really takes care of you. Great location! Great neighbours! Highly recommend!! read more

Boulder Creek has been the absolute best apartment complex to live in. Not only did I meet the sweetest people being my neighbors who I am best friends with now, but the staff, Shea and Nick, are so quick to respond and are there to help whenever you need it. I moved to Fresno in 4 days notice from Orange County and literally lived in a hotel down the street until the apartment was ready. They helped expedite the process so I could move in as soon as possible. I have never once had an issue with anything and when I did have repairs that were needed, I felt comfortable having them go in. They always did it sometimes in an hours notice! Definitely make Boulder Creek your home. read more

I loved living at Boulder Creek, I lived here for 2 years but moved because I got a job in Los Angeles. It was cute, quiet, rarely had issues and near willow station. If I could take this apartment and plop it in LA I would lol. 10/10 place to live, I only gave 4 stars because we did lose the deposit. read more

This complex is AMAZING! Gated, quiet community with a clubhouse and pool right behind it. The unit had a wonderful layout with washer and dryer in the unit. Management and maintenance were very response and quick to act in correcting issues/repairs to the unit. Would definitely recommend this complex to friends and family. read more

We moved in for a short time as we were having a house built. Management comes off as very nice and accommodating, but when it comes to doing actual managing of the apartment and the things that come with it, horrible. Both mine and my husband's vehicles were broken into/vandalized 3 times in the 6 months we lived in the complex. All three times, management did nothing, and just an FYI, their cameras DO NOT WORK! We could not do anything legal as we had no footage when my husband's truck was broken into and was parked right IN FRONT OF THEIR OFFICE where they have cameras. Cameras were "off" coincidently that night. Jane, from the office on site, said she would call us back regarding the cameras, and actually said to us she was "embarrassed to call (us) because the cameras were not working". That's your job is to communicate with your residents no matter how uncomfortable the conversation is! I talked to the property management company, Royal T, which Kirstie Christie manages Boulder Creek, and she was HORRIBLE. She did not return my phone call because she was "too busy" and wanted the management at the property to call me but I purposely called her because I wanted to speak with someone above the management at our property. She had also told me she would call me back regarding the camera footage, before we found out none of the cameras worked, and couldn't even give me the decency of calling me back. In mid-June, early July, our AC unit, on 2 different occasions, stopped blowing cold air. Our apartment, upstairs, got to 85 degrees, when we normally had it set at 77. The air conditioning company came out the first time, said it needed a new part, and fixed the AC unit temporarily. 3 weeks later, we had the SAME PROBLEM. The apartment complex was TOO CHEAP to buy the part the AC unit needed in the first place, so they had to replace the whole unit and we were without cold air for over 48 hours. There is no policy set in place to help their residents when things like this happen so you just have to suffer in your apartment in the middle of the summer if your AC unit stops working. Again, I tried to call Kirsite Christie, and instead of receiving a phone call back from her, Jane, from the office on site called me stating that Kirstie was in meetings and couldn't speak with me. VERY unprofessional and RUDE. That's her JOB yet she was apparently "too busy" to speak with me. Parking is also horrible. There are plenty of covered parking spots open, yet every single uncovered parking spot is full. There are constantly cars parking in handicapped parking when they don't have a placard, and also parked in the "no parking" and no one enforces it! I had a car parked next to me in the "no parking" for over a week and it was so close to me that every time I opened my door, I hit their door and to be honest, didn't care. We also had an ant problem and no one came to fix it. I would NOT recommend this property, or any apartment complex managed by Royal T, to ANYONE. They do not care about their residents and just care about saving money, no matter how much of an inconvenience it is to anyone. Oh and forget about getting your security deposit back. We got $88 out of $600. They nickel and dime you for everything. read more

I am so grateful I found this place. I have to thank the amazing management team for all they do. Shae worked diligently to provide me my unit when I was I in need of a place. I'm so grateful for her dedication for pushing all the paperwork and making me feel welcome. The team is also fast in response to any issue. This place is peaceful, quiet with clean grounds and my unit is cozy. The resident events are awesome too! Thank you guys for making this place feel like home. read more

I cannot say enough about the positive experience I had when I phoned this complex to inquire about rentals for my sister. Even though there was nothing available and they were above my sister's price range, Jane from the office went above and beyond for us, calling not only properties owned by the same company, but she was kind enough to call several others in the general area that she thought might meet my sister's needs. I really appreciated Jane's help. She certainly made my sister's transition much easier. Kudos to the complex and to Jane! read more

I loveeeee living here. My favorite is Jane and Chyla!! They're so sweet so helpful they take care of all of any problems that need to be taken care of. They go above and beyond for their residence and treat everyone the same with love and respect. Our complex is clean and I'm proud of where I live. By far the best place I've lived ever and would def recommend living here :) read more

I love it here. Front desk girls are always helpful and pleasant. The cleaning lady works her butt off to keep it clean. And there are some good neighbors. They're also on top of the repairs and anything else you need. read more

I have to be honest these apartments are a great environment to reside. I would drive by them wondering if living there would be as good as it looks, turns out it's better even than I expected! The management is very chill, professional, & honest. And if there's an issue it will be resolved. read more

Within all of the seven years I've been in the united states, Boulder Creek is the best place i've ever lived. The staff is amazing. Jane and Chyla always greet me when I go in to get my morning coffee. They take care of everything, immediately. My neighbors are great. I would recommend Boulder Creek. read more

I have lived in my places before Boulder Creek. With that said, I've been living here for over 2 years now... I LOVE Boulder Creek Apartments. Cozy, safe, and super quiet complex. The location in town is awesome. I can't say enough about Jane and Chyla... They are seriously the BEST... top-notch managers EVER! COVID has been a trying time for so many of us, yet every situation that has come up whether big or small while I have been living at Boulder Creek has been handled with such professionalism, privacy, respect, and great communications. I would recommend living at Boulder Creek to anyone! read more

Boulder Creek Apts is AMAZING! My wife and I were one of the first tenants to move in after it was built . There is ample parking , gas grills on site(they supply the gas), free bike rentals ,a large pool and a 24 hour gym . All apts come with a washer and dryer!! Granite counter tops in kitchen and bathroom and plenty of storage. They also have garages available for a little extra if you need one :). Every Saturday there is breakfast in the club house , they routinely have events where the apt community can come together , there is security at night and My wife and I always feel safe. This is a great community for anyone ! And shout out to Chyla !! Anytime I call about anything this place is ON TOP OF IT. She is great!! read more

Could not be happier living here. The location is perfect, amenities are beautiful and convenient, and the apartment managers are really nice and helpful. Chyla has been amazing and extremely helpful with everything. She really goes above and beyond for us tenants. We are lucky to have someone like her here. The only thing I wish was different is the garages, I wish they weren't there and they had additional parking instead. The text number is really convenient and security at night is a extra bonus that makes us feel really safe. Apartments are beautiful. Love it here. read more