They showed up within a few days of contacting me and took care of the ground bees who were…read morestinging the guy who mowed my lawn for a fair price.

Had a momma raccoon and her babies in the back porch roof, and field mice in the attic. Chose Boone…read morebecause of their full service, including preventative measures to keep future critters out of the roof and attic. Good communication, fast and easy to work with.

Our monthly mosquito and other yard treatment. The technician, Nation, was very professional,…read morecordial, and thorough. We have used Pest Pros since it's inception years ago. Maria and Tony Sorrento and the whole team keep us mosquito free all summer long. I would highly recommend them for any pest problem to include mosquitos, raccoons, skunks, bats or any other pests.

We had a pest control company for 15 years and we were happy with them, but the service technician…read morestarted doing a very poor job. So we called around to several companies and Pest Pros of Michigan responded to our call that day and gave us a price. The house is a vacation rental so we needed the work done before the renters came. They scheduled Matt to come a few days later. He arrived promptly, listened to our needs and finished his work before the renters arrived. Matt is very nice, dressed well and easy to talk to. Also, before the next treatment, he called ahead so we could notify the renters when he would be there. We are very satisfied with Pest Pros of Michigan.

Barry was GREAT! Professional, knowledgeable and super thorough! He took the time to give us so…read moremuch info on things we didn't know, even as 30+ year homeowners.

AVOID - The sales team LIES. They will talk about using ladders or scaffolding to get up to the…read morehigh points on the home then when you pay $1200 for service they don't. Literally, they couldn't even spray up to the upper eves for carpenter bees.

We got off to a bit of a rough start, primarily due to the weather, but Johnson Pest Control has…read moreturned things around and are providing excellent service. Not a sign of a rodent, and they show up promptly as scheduled. Keep up the great work. Chuck Gibson Scotts, MI

I have never had a company send me an email harassing me for canceling service with them. I opted…read morefor another company that came in 20 dollars cheaper a month and spent more than 15 minutes at my house. Bless the owner's heart for getting upset that he is losing business. I did follow a protocol and left a voicemail to cancel service in April 2024. Tech showed up in June to do a service call that I had not asked for and previously canceled. Ithe informed the company via email that I wanted to cancel my service. This is the email response that I received after submitting that request to cancel email. " I see. Most companies back up their service with free service calls. I am no different. But you never expressed any dissatisfaction other than the tree out front with ants. Why would you just switch companies after I provided you with years of satisfactory service without giving me a chance to even do a free service call? I even created a custom program that skipped the winter months, specifically for you. Are you working directly with the owner? Or did you sign up with some nameless, faceless corporation where you're just a number? I know all my customers by name and address and care about them and the service they receive. I can drive right to your house without even using the GPS. And you get me doing the service personally almost every time. What could another company have to offer you that's better than that?" Billy T Johnson, Owner Johnson Pest Control www.johnsonpestkalamazoo.com 269-459-1788 IN WHAT WORLD DOES THE OWNER LIVE IN THINKING THAT I HAVE AN OBLIGATION TO CALL THEM FOR A FREE SERVICE CALL?NO I KNOW LONGER WANTED YOUR BUSINESS AND YOU EMAILED THE ABOVE BS. CLASS ACT FOR SURE..CONSUMERS BEWARE.

They were giving an estimate. Nice company. Willing to help. This was a pest control estimate. I…read moregot nothing else to say here.

The fleas are gone mostly now, I think. Thank you. I still recommend the flea prevention pills for…read morepets.

Jerry is honest, dependable, thorough and respects my space. He was concerned that I have a pet so…read moredid all he could to avoid a trap that may harm her. He lets me know his ETA and was always on time. I had to reschedule a few visits due to illness and he worked with me. I HIGHLY recommend Hoke Pest control for his great service, communication, and I'm always wanting to promote a local business vs a corporation that really sees us as numbers and not trusted clients. I will give Hoke's my business if needed in the future. Thank you, Jerry Hoke! I'd give his business 10 stars if I could!

Hoke pest control is a wonderful locally owned company here in the Kalamazoo/Portage community. I…read morehad some trouble in the basement. Jerry was prompt and confident. He took his time examining the areas and diagnosed the situation and entry points. He treated my basement and around the foundation. He then educated me on the reasons these little pests kept entering. He came back a 2nd time, as part of the service, to check on everything and retreat if necessary. A few weeks later I had a problem with yellow jackets and Jerry came out immediately and he had the problem taken care of in no time. He texted me pictures so I could see the before and after! Jerry is the best and I have total confidence in his abilities. The chemicals he used were pet friendly, so my cat was in no danger of getting sick. Please call Hoke! You will be a customer for life!

If I could give ZERO stars I would. Do NOT use this company. They lock you into a contract for…read moreone year and then rip you off. We had their service tech over last week who supposedly filled all of our bait stations and I told him we were still getting spiders and he rudely said that's why he was there. He never asked to come inside and spray. He came and left quickly. This was our quarterly service in which he was barely here. I suspected he didn't do his job so a competitor came over who asked permission to come around with us and unlock the bait stations so we could at least see if he filled them. Every single one was empty. This was DAYS after the Greenix guy supposedly filled them. He never went around our pool area which he was asked to do. Never went to our front/side area. We caught them about 6 months ago not filling the bait stations so I called and had them come back. The bait stations are locked so unless you have time to follow these guys around your home they will tell you they filled them and you have to trust that they did. Thank GOD our one year contract was up so I called them today to cancel. I told the person what was going on and of course she transferred me to the lady supervisor. I had to repeat myself to her and the conversation started pleasant enough and she told me that the guy who just serviced us was just terminated (pretty convenient) and that they would like to earn back our business by giving us a $200 credit. First I accepted then while on hold I filled my husband in on what was happening and he thought they took enough of our money and we just need to be done with them. So when the supervisor came back I told her that we didn't want the credit and to just cancel us. Things really went south after that. She started getting feisty and told me I had to hear her out and that I needed to let them earn back our trust. That got me worked up and I started telling her to cancel and that was it. She told me I HAD to hear her out and then started arguing with me. I have NEVER in my life had to yell that loudly to get someone to listen. It was WILD and grossly inappropriate. She started arguing against everything I was saying. We wasted SO MUCH MONEY with this company and then they tell me I need to listen to her and let her speak? I don't think so. Note to Greenix- When you haven't been filling bait stations and stick around for less than 10 min and don't let me out of my contract without paying $300+ dollars, you don't get to tell me I have to listen to your garbage spiel and tell me I have to take your shitty $200 credit before you'll cancel me. This is THE WORST customer service and service that I have ever encountered. DO NOT USE THIS COMPANY. And, don't take my word for it. If I would have researched them prior to signing up, (which I regret that I didn't) I would have seen other reviews say that they do not fill their bait stations and are a scam. They shouldn't even be in business.

I signed up for Greenix this season. The first treatment went well. It has been downhill ever…read moresince. The 2nd treatment, failed, our yard wasn't usable. So I called because they had a guarantee. They would come out and retreat if we had an influx of activity. This is not the case. It was extremely difficult to get them to honor their guarantee. Then they just wanted to move up my next scheduled date instead of do a retreat. I spoke with Brad-Manager who was helpful and directed me to contact him if we had any further problems or if we had any future needs because everything goes through a call center. This should make for easier communication. We were then skipped for our July treatment. As a result, we ended up with a flea infestation in our basement-costing us a large amount of money to get rid of. I texted Brad to find out what happened-no response. I called and left messages-no response. Finally, I got an auto text with our scheduled treatment on 8/3. The tech who came out was apologetic and blamed the A.I. Scheduling for the missed appointment. 2 weeks later-auto text for another treatment. We are on a 30 day schedule. I message Brad-no response. Tech then starts to come out next day. I had to stop that. This week-again..same..text Brad-no response. I am done-so i call to cancel. They can't seem to get their act together-now they want to charge me $249 to cancel the contract. So they are forcing me to keep this terrible service or pay them $249 to cancel it. It feels like I am being held hostage. I spoke with someone at their 800 number to cancel and she did just schedule our next treatment for free. This is not good enough. I am stressing out over this company consistently every month and this company has costed my close to $1000 in flea treatment/prevention getting rid of an infestation because they did not come out to treat in July.