The first time I met Dr. Nguyen, she was wearing some kickass Old Gringo boots. I envied them and…read morefigured she was the coolest doctor I'd ever met. She's smart, funny, easygoing and gets right down to business. Her staff is totally savvy and they carry around netbooks instead of old paper charts. Today I went in with this weird bite -- it had turned into a blister and of course I went on WebMD and freaked myself out. Dr. Nguyen checked it out, let me know that it was infected and gave me two types of antibiotics. In and out within 30 minutes. Gotta love that kind of efficiency.

I've been going to Symphony for years and Dr Fannin is a solid professional…read more However since Dr Fannin has switched over to a program requiring a $1000 yearly membership fee (that's in addition to your insurance; you're paying 1K for the opportunity to let her charge you insurance company for her work) I've opted out of the practice on principle. I imagine elite doctoring is a fairly lucrative and fashionable development in the exciting world of health care and a harbinger of things to come but I won't be participating any time soon.

I was receiving subpar healthcare in my small rural town, and found this practice of mostly…read moreadvanced practice nurses. I have historically received the best, most thorough care from APRNs. I was NOT disappointed. I walked out of there feeling like I was heard and believed. I got a medicine change and something to whip my issues into shape. 24 hours later, I feel so much better. For the first time in over a year, I feel hope that I will be feeling awesome again soon. Also, it helps that this place is only 5 minutes from my place of employment! I highly recommend to adults with chronic issues. (Belinda Read is fantastic)

It's obvious this office does not have a good work culture. Staff seems to bothered by your visit…read more I wasn't the patient but I think there are a few inefficiencies that could be addressed, as well. Why ask a patient to do follow up blood work more than once? Test for everything while you're at it the first time. Well, it's not easy in that field, I'm sure, but you have to try a little when you're dealing with the public like that.... Too many others out there that will....

I've had some good doctors over the years, but Dr. Prajapati stands out as one of the best. She is…read morehighly intelligent, and she stays up-to-date on the latest studies in the medical field. I'm always impressed by how effortlessly she can answer any of the questions I have about health. She's also very down-to-earth and friendly. That's not necessary a quality I require an MD, but it's nice to have a GP who I feel comfortable talking to about whatever health challenges I face.

Would love to be able to rate this physician and medical center based on an actual visit but am…read moreunable to as they cancelled my three upcoming appointments made through Zocdoc and never made a single attempt to contact any of the patients attending the appointments, myself included, to notify, explain, or reschedule. Guess where I won't be going for any of my future doctor visits.

Dr. Ikbal is shockingly misinformed about nutrition, pushing urban legends that were disproved…read moredecades ago. This is all the more astounding because nutrition was her undergraduate degree. She also doesn't appear to practice evidence-based medicine. After her asking me what I eat in a typical day, she asked, "Where do you get your protein?" (Ugh. The idea that protein is hard to come by is flatly wrong and severely outdated. As Dr. Nestle, chair of the NY University nutrition dept. said, *26* years ago "We never talk about protein anymore, because it's absolutely not an issue, even among children. If anything, we talk about the dangers of high-protein diets. Getting enough is simply a matter of getting enough calories." The DV/RDA is ~8% of calories from protein, while grains are ~13% protein, vegetables 23%, etc.) She then tried to tell me that I had to combine plants foods to get a complete protein. (That was an urban legend promoted by a popular 1971 book, whose author recanted ten years later. The USDA nutrient database shows that individual vegetables, grains, and beans have all essential amino acids, in higher amounts than what we need.) Finally, she said I should eat more fat. I asked if there were science to support the idea that an addition of fat to an otherwise healthy diet improves health outcomes. Her reply was like, "I've been a doctor for 20 years...." Meaning, no science. By the way, she asked why I chose her, and I said that one of her patients wrote in a review about how he was able to get off all his meds for Crohn's Disease. Dr. Ikbal replied that the patient took himself off the meds, it wasn't her doing. Anyway, after hearing so much misinformation in just a brief, limited interaction, I have to wonder what other misinformation Dr. Ikbal is operating on. If you want a physician who practices evidence-based medicine, you'll probably want to look elsewhere. UPDATE: After I left the above review, suddenly DOZENS of glowing 5-star reviews appeared within a few days, about 1/3 of which are from people not even in the Austin area, many not even in the same state, and many of whom have zero other reviews on Yelp. Yelp has understandably moved most of these to the "Reviews Not Recommended" section. Is Dr. Ikbal buying fake reviews? Draw your own conclusions.

Our whole family has been seeing Dr. Katriny Ikbal for what I guess is about four years now. Dr…read more Ikbal is one of the nicest and most informed doctors we've seen in years. She's made numerous referrals to specialists as needed and has always expressed her utmost concern for our health and well-being. Don't let a negative review dissuade you from using her. In an age where healthcare costs $1,000s a month with high deductibles her medical practice model is the future of healthcare. She's reasonably priced, we've rarely had to wait more than a day to see her and in a crunch she'll make herself available by phone. One of the sweetest people you will ever meet. She's well versed in both conventional medicine and alternative approaches. Yes, she'll nag me about getting my annual bloodwork which is included in her fee but she does it politely and because she cares. Fred M. and Family

I've had nothing but really good experiences at this OBGYN! I see Ellen (one of the NPs) and she's…read morealways really friendly and helpful. The desk staff are always nice too, and the lobby is lovely - it's airy and light. They have a little water station too which is nice, and I like the slightly "girly" decor. The patient rooms and bathroom are also very nice and clean. I have Ascension's insurance (SmartHealth) and I've never had issues with costs or access to basic needs here (annuals, Pap smears, etc). The desk staff are also pretty good about answering the phone, or calling back if nobody answers. Will keep coming here while living in Austin for sure :)

You have to separate the whole office structure (part of a national conglomerate) from Dr. Swegler…read moreand her staff--the office part is inefficient at best, practically dangerous at worst. Dr. Swegler on the other hand is the best MD I have ever had--and I'm old and have had many doctors. Her PAs are great too. So you can choose to live with the inefficiency of having to call a national number to leave messages or make appointments or clarify medications--knowing that only a percentage of your questions/concerns, etc get through BUT have a wonderful MD. Or you can decide it's not worth it. I don't live far away--so I sometimes go over and leave written messages at the office. Of course that's absurd but it's worth it for the care I get when I'm there for an appointment. I hesitated to write this review because it's better for those of us who think she's the best if some of you go someplace else. But if you choose her, you'll be in for the kind of medical care I thought was long gone. I am often considered a difficult patient--and doctors often bristle at how much I push back or ask difficult questions or refuse to worship at their shrine. But I have never ever noticed Dr. Swegler getting defensive, being rude, refusing to carefully consider a question I pose--or getting insulted because I went on the internet to the Mayo Clinic or WebMD, etc. It is so obvious that she keeps up with the medical journals and the latest information--she's a font of knowledge. I know I am going to kick myself if y'all take me seriously and book all her time--but she is wonderful and you'd be lucky to have her as your MD.

Honestly, I took the 1 star comments seriously and was very hesitant to come here. However, I…read moredidn't have a bad experience here whatsoever. The front desk is super nice especially Paul, and the payment was quick and easy. So, here comes the large part of the review: Dr. Erica Swegler. As you can tell from my star rating I thought she was good. She was very quick and too the point, which I see one people may be put off by, but really though. People are complaining that clinics can't get to people on time or doctors leave in a rush. There is no happy medium. Dr. Swegler tries to get people in and out and try to get to the bottom of things as fast as possible with ample care and evidence. Her words may be a tad bit brusque, but she gets to the point. As for people who read WebMD and think they know everything, then complain about doctors correcting them... Really? You pay them to tell you what's wrong. There is a sense of professionalism that you're undermining by completely ignoring professional help even though you come for it. I can see why one doesn't want a brusque doctor for long term, if they're more sensitive. That's understandable, but she is a general practitioner, not a therapist. If you want ample time to talk about things, then this place may not be suitable. However, when it comes to quick expertise and professionalism without fluff, this is the place to go.

I love this practice…read more All staff and medical professionals have always been caring and helpful for all of my physical and mental health needs. Dr. Hill and Kitty are amazing. 5 stars all day long.

Dr. Ince is hands down one of the most compassionate, attentive, and effective doctors I've ever…read moreseen. I truly feel heard, supported, and cared for by her -- and that's rare, especially in ADHD care. I'm so grateful for her! That said, this review is three stars because of the front office staff. I've only had two phone interactions with the office since returning to care, and unfortunately, both were unnecessarily rude and condescending. The first was regarding a same day schedule change the office requested less than an hour before my appointment. When I couldn't accommodate the new time due to work, I was met with clear frustration and no flexibility. So I just made it work anyway. The second happened today: I had a virtual appointment this morning, and moments ago received a phone call demanding immediate payment -- not just for today's appointment, but also for one from a month ago that I hadn't even been notified about until just an hour earlier from my insurance. When I asked if I could pay through the portal, I was repeatedly pressured to pay over the phone instead, as if I was avoiding the bill. I have no issue paying my bill, and in fact, I paid it immediately after the call ended. But I was spoken to as if I had ignored multiple invoices, and the tone felt aggressive and was incredibly inappropriate. I understand that medical offices deal with difficult patients all the time. But kindness should be the standard, not the exception, especially when both phone calls I've had with your office staff have left a bad taste in my mouth. Thankfully, Dr. Ince makes it worth continuing care. But I'm genuinely relieved that my appointments are virtual, because based on how I've been treated, I have no desire to deal with this staff in person.

Dr. Klocek is the best. He always listens, never rushes and does complete tests. I never have…read moretrouble getting an appointment.

This doctor was highly recommended by a colleague at Dell- and indeed it seems he is a very good…read morespecialist and a great easy-going person. I was a new patient, yet they treated me with dignity, gave me the first available appointment. I arrived promptly, and waited unusually short time in their very clean and bright comfortable waiting room. The doctor interviewed me patiently and showed sincere interest in my health issues- not just the usual superficial small talk. I've been to many doctors who can't wait to "get rid" of the patient- in and (pop) out. Here I did get some personal attention which, I must say, made a big difference. After making sure he understood well what my condition was, Dr. Klocek prescribed a medicine that improved dramatically the way I felt. I think it is a high-tech antibiotic. Made so much sense, after a 5-6 days long struggle to get better with over-the-counter pills & syrups (NyQuil, DayQuil, Robitussin etc.) I was already at the end of my hope and patience. I thought I would miss my upcoming trans-atlantic flight. Thanks to Dr. Klocek I am up and running again... well, walking I'd say. I hope I won't be getting sick any soon. But if I really have to see a doctor, I would gladly visit Dr. Klocek again.