Incredible service - kind & caring staff. Offers home delivery which is always appreciated.

The actual worst. They charge me incorrectly, give wrong information, and never auto refill my script. Skip.

I've been going here for a year after I gave up on a national chain pharmacy that never seemed to be able to consistently fill my family's prescriptions-even the ones we needed every month. Even with our prescriptions on auto-fill, the big box chain pharmacy consistently had trouble with several of our prescriptions each month, leaving me to call around to multiple locations, and sometimes travel out of town to get needed medication refills. I found out about this pharmacy through word of mouth from one of my medical providers after trying a few other non-chain pharmacies with underwhelming results. I called Grizzly and spoke with Thor. He promised to get me a specifically challenging prescription the next day--and he delivered. I soon moved all of my prescriptions to Grizzly and they didn't disappoint. Not only did they consistently provide me with ALL of my prescriptions, but they even found a manufacturer's coupon to save me monthly on one of my prescriptions. Because this is a privately run pharmacy, they don't have the extended hours of the big box pharmacies. I often have to rush from work to get there before they close. They have no drive-through, and they are closed on weekends, so I do have to be mindful of this, and take the time during the week to pick up my medications (not always easy as a full time working mom). But they also do delivery. I've tried that option once, and it was very convenient. After 8 months of testing out Grizzly with my prescriptions, and continued problems at the big box pharmacy for one of my children's prescriptions, I moved my entire family over to Grizzly. I appreciate the personal attention, the thoughtful consultations, and the consistently accurate and on time auto-refills. I wish I found out about this place years before, and hope they are around for a long time to come. read more

I've held off on writing this review and it is to the disadvantage that I can't recollect days and exact incidents that happened, but I will not be returning for prescription medication, but I'll come back for their supplements. They have top notch supplement brands that I greatly appreciate since I take more supplements than prescriptions and perhaps that could be a reason why I don't receive good (not great) customer service. It never seems to fail that when I had prescription sent over, I had to stay on top of it. I've only received text messages when it was unnecessary bc there was a mix up on medication that I didn't need a refill but other important ones, I never got a text. When I enter the store, I barely got a hello and when I'm asking about my medication I'm always told, it's being worked on. I end up waiting for a bit and it can be annoying especially when you feel like crap and you've given what feels like, adequate time to fill a medication. I've even had an instance where a medication was accidentally sent to my mail order company (needed a zpack and yes, doctors error but it was a late Friday) and I needed my medication asap. I was told they wouldn't get the medication transferred bc it's not part of their job. What?! My old pharmacist at another location used to do it, it would take some time but they did it. At this time, I'm no longer returning for my prescription medication, but I'll buy my supplements when in need bc I'm unhappy returning. If there was another store closer to me and they carried the brands they do, I'd go there but for now, I'll settle and buy from them if I'm unable to order my supplements online. read more

Nice family-run PHARMACY they're always willing to help. Knowledgeable, & fast service.

We Always have the best service here at Grizzly Pharmacy. If they do not have what you need they can get it by the next day.

I went to this pharmacy today to pick up medications for a patient and I have to say I've never been more impressed with a pharmacy. Everyone was very friendly. They greeted me as soon as I walked in. Meds were ready before I expected them to be. Overall GREAT experience and I will definitely be back! read more

I have been coming to Grizzly for a year now, am so glad I found this Pharmacy, everyone there is friendly, pharmacist Thor is available to discuss any questions you may have. The delivery service is a big plus if you can't make it in. read more

Best pharmacy we have ever used! Love them!!! Very helpful, friendly and knowledgeable. Thanks read more

The Pharmacy I used for years, closed ( SaveMart). So I decided on Grizzly, went in talked to Thor. First couple of prescription pick up, went good. After that it went downhill, went in to pick up when they said, wrong pills. They had already filled this same one before. Thor said come back tomorrow, same time and he would have it. Showed up later, no Thor, wrong prescription again. The gals said come back on Monday and they would have it. I said, I'm out. I asked them if they would send the prescription, right up the street from them to Walgreens. They did and I picked it up from them. I needed my prescription refilled, told my doctor the new pharmacy I'm using and they sent it to Grizzly. Thor called me and said we don't have it, but it should be there by Monday. I told Thor, my doctor sent it error to you. I asked him if he could send it to Walgreens by them I would appreciate it. Well he sent it to Walgreens, the one 5 miles in the other direction. So I went to the one I now use, they said we don't have it but the Walgreens at Palm and Shaw has it. Wow, thanks Thor! read more

Friendly, efficient, knowledgeable, convenient and professional. They processed my order and let me know that they were ready.

Great pharmacy & pharmacist! Always very helpful and they offer delivery. The Pharmacist is extremely knowledgeable and always has time to answer my questions. There's usually not a line when I go to pickup, and I also use their delivery service. read more

Stay away from this place!!! Nothing but price gouging liars. If you want integrity and consistency stay away. They don't care about their patients, all they care about is money. I was quoted a price for a medication by the manager 3 times. Go in for it, charged double. If a price doubled in the matter of a couple days I should be informed prior to coming in. Their staff basically had the attitude. You can take it or leave it. This place is horrible! read more

This mom and pop pharmacy excels in their field; ensuring that their patients always get their prescriptions filled on the correct date and have never once had an issue where my medications were out of stock or back ordered, which has been the case with practically every other pharmacy chain out there! They warmly welcomed me in as a new patient; and from day one, they've *ALL* taken me under their wing as if I were part of the family! I appreciate everything you all do for me every month, keep up the excellent work! Thor, Kelsey, Brian, and everybody else are super knowledgeable and helpful whenever you've got a question or concern regarding an Rx, or simply a general health issue! I truly appreciate you all. read more

The best! Professional and great every experience! Thor is knowledgeable and helpful!

This is certainly the very BEST pharmacy in Fresno, maybe even the entire state! Thor and his team are always so helpful and courteous on the phone and when I come into the pharmacy. They even delivered my meds to my house when I couldn't make it in to pick them up! I will keep using Grizzly Pharmacy, I'm so glad I found them. read more

Thor Enggraad, the pharmacist was very thorough and helped me learn how to use a nebulizer which was new to me. It is refreshing to use an independent pharmacy. Just like the "good ole days!" Thanks Thor read more

Grizzly is amazing! Thor and his crew take such good care of their customers. They are quick to get in new prescriptions and I love their messaging system so you don't have to wonder when your prescriptions have been filled. read more

Thor, the pharmacist and his staff so easy to deal with and very personable. I would highly recommend Grizzly if you want the personal touch. read more

I am a new customer and I highly recommend them. They're quick they're super friendly and very helpful.

I recently transferred all my local prescriptions over to Grizzly Pharmacy from a major retailer and I couldn't be happier. You get personal care from all the pharmacists and they take the time to get to know you. Your not just another number on a bottle. They carry leader products there also. I highly recommend Grizzly Rx if you're looking for personal help in your health care needs. read more

Pleasant, personal service. Much nicer than the big chains. It's a small, local business so if you like to support the community then this is a good place to be. read more

I am so glad that I made the change to Grizzly Pharmacy from large drug stores. I am no longer being treated like a number, and no longer waiting in long lines. It can be difficult to make changes but give them a try. My pharmacist is Theo. He's welcoming and knowledgeable. Staff are great. They carry OTC meds and supplements. They also have free delivery which I will use if not we'll. I would miss the experience. read more

Amazing service, super friendly staff, and fast!! Can't beat it! The pharmacist was super helpful and answered all of my questions!