Called the day before Thanksgiving and she worked my little girl in and did an amazing job on her…read more I have been to a few groomers n she is the best paws down.. lol. She's very fast and friendly and gets the job done

From the owner: Ivy League is a premier 4,000-square-foot facility dedicated to the care and pampering of beloved…read morepets. Our high-quality establishment ensures that every pet receives the love, attention, and tailored care it deserves. With a commitment to integrity and genuine affection for every animal, Ivy League provides a nurturing and safe environment where pets thrive. We offer puppy preschool, dog daycare, boarding, and grooming services for your fur babies. Puppy preschool offers a perfect blend of socialization, basic obedience training, handling exercises to ease into grooming, and enriching play activities. These essential experiences help your puppy develop excellent social skills, reduce anxiety, lay a strong foundation for future training, and build the confidence needed for a happy and healthy life. Doggie daycare is a fantastic way for your dog to spend the day while you're away. They get to socialize with other dogs, enjoy playtime and fun activities, and have access to indoor and outdoor play areas. Our boarding has separate areas for smaller dogs. We have 4.5 x 4.5, 5 x 5, and 5 x 10 suites for your dog's staycation. During the day our boarding babies play in daycare and get lots of goodnight cuddles before bed. We aim to make your fur baby's time away from you as comforting and enjoyable as possible.

My dog always has a great experience with Platinum Grooming. They make her feel comfortable and do…read morea great job with her hair and all the grooming aspects!

Just relocated to the area and tried Platinum Groomimg for the first time for our Mini Schnauzer…read more Very pleased with our decision to come here. They did an excellent job grooming her in a timely manner at an affordable price. The people there were friendly, knowledgeable, and caring. Clean waiting and drop off area. Will definitely be back and recommend to others looking for a groomer in the area!

My precious cat had to have emergency surgery and unfortunately it was the Dr's day off…read more Nevertheless, the Dr arrived in a few minutes, then came in repeatedly throughout the weekend to monitor him. I received updates from the Dr to ease my mind. Thanks to these caring, selfless group of professionals my fur baby survived and returned home to me. We were treated like a priority when we desperately needed hep. I will never forget their kindness.

This was a long time ago, but my mom had brought our bloodhound for an emergency visit. She nearly…read moredied from a reaction to a popular flea and tick medication. It's very rare, but Dr. Van Goosen immediately knew what it was and saved her life. She's fifteen and still kicking thanks to her knowledge and care! All of our many pets come here and we've only ever had wonderful experiences.

Dr. Ball and his team are outstanding! We live about an hour away, in rural NC, and our pet rabbit…read morefell ill. There were no exotic vets available nearby and Lake Chatuge Animal Hospital took us right in. Our sweet bunny, Max, received excellent care by the team at LCAH. They truly saved his little life. We are so grateful!

They always are so good to my dogs! A little pricey but good service is worth it! My dogs had their…read morefirst grooming there last week and they looked so adorable! I recommend the grooming service at Lake Chatuge!

The first time I took my dog here, I had previously looked at reviews and saw very few negative…read morecomments. My dog needed a trim and so I took him there and left him, since they told me it'd be an all day appointment. When I came back to get him, he was terrified!! He jumped in my arms and was afraid of me when I'd go pet him on top of his head. He acted like I was going to hit him in the face (which I've never done!). I thought just a sanitary clipping and nail trimming would be better, since I'm able to stay while it's being done. All was fine until I got home and the poor thing was unable to sit for a treat. He'd sit for a second then IMMEDIATELY go to licking between his back legs. After holding him, and looking at said area, he was CUT near his NADS (if he ahd them, he's fixed)!! If I could give ZERO stars, I would!! I do not recommend them for ANYTHING!!!!

The groomer did not do what we asked. We asked for multiple services and they were not done. First…read moreand last time using this groomer. It was like a bunch of kids running the place. Seemed unsanitary as well.

Just took my Golden Retreiver Sophie to The K9 Inn to be groomed. I must say she received a…read morewonderful warm welcome when we arrived and the best bath and grooming she has ever gotten in her 5 years of life. They did an exceptional job and we will be returning again soon.

We used Platinum Dog Grooming from the time they opened and enjoyed them greatly. Unfortunately,…read morethey have been bought out by the K9 Inn. We brought our dog there on Aug 3rd, 2022, not knowing Platinum had been bought out. There was no sign of any price increases and they did not inform us of those increases at drop off time. With the old owners in charge, they would call us three, or sometimes four hours later to come pick up our dog. The new owners called a mere 1.5 hours later to pick up our German Shepherd and she didn't smell fresh like Platinum owners made her smell. They told me it would be a extra $10 for two squirts of fragrance. Fragrance? She should be cleaned properly so you don't have to put fluffy perfume cover-up on the dog. We declined the "cover-up" and asked for the total. The gentlemen asked me how much we paid before. I told him $50. He said it would be $55 as they had to raise prices. Ok, we accepted that, but barely two days later our inside dog smelled like she did when we brought her for the bath. Didn't understand why but we presumed that maybe because they had her out in one and a half hours versus three hours likely had something to do with it. So today, September 14, 2022, we tried again thinking last time they were new at the business and maybe they just had a bad day on August 3rd. When I picked our dog up this afternoon I asked what type of shampoo they used last time because she smelled two days later. The clerk said she'd check and came back to tell me they used a different type of shampoo on her today. It was time to pay and, of course, I thought it was $55 like last time. The lady then told me it would be $85. I'm sorry, what? For what? The clerk informed me, "We used the Dremel to do her nails". I replied I never asked for that service, so she removed the fee. Then she told me the new price was now $65. What? Why? "Because she is a big dog", said the clerk. I decided not to argue with her about $10, but to instead "vote with my feet" so I paid $65 but we will never return. Here's a suggestion. Why not tell everyone you, for the second time in as many months, have raised the prices! I departed for home but driving down the road, I had to drop the windows because our dog smelled like the perfume counter at the department store. I will be looking for another place for her to have a bathed. If you decide not to heed my warning and venture inside to have any kind of pet treatments performed, BUYERS BEWARE and make sure you pin K9 Inn down on the price before you drop off your four-legged family member.

Sent a friend with my pet and the staff was rude and "bullying". Rude secretary. Did not listen to…read morecustomer, peer pressured unneeded tests to build up the bill. Tried to tack on purchases that were not needed and when refused gave attitude and shamed them. Not professional. Go somewhere they put pets first, not their wallet. 1/10 experience.

Excellent facility. They are very caring, friendly and knowledgeable. They were able to do tests on…read moresite which produced quicker results. They are excellent at communicating and provide exceptional service. They stand out above the other choices in the area.