Good product, fast install…read more We've noticed significantly less humidity since they completed the install. I don't miss having to empty out the portable dehumidifier units I was using prior. Would recommend them for your needs.

I suspect it was an AI bot I was interacting with. Asking…read morefor phone number email then just to tell me the work was outside the scope of their ability. Hmm... Why not start with scope questions before trying to collect other personal information

Highly recommend Rite-Way Waterproofing. Jeremy analyzed our problem and gave us excellent…read moreadvice, saving us time and money.

Highly recommended. Jeremy was extremely knowledgeable and helped find the cause of my water leak…read more Other companies tried to sell me something I didn't need.

When we remodeled our basement, they were my favorite contractor by far. They put in two egress…read morewindows and fixed a major leaking foundation issue that we had been having for years. - Prompt, excellent communication - Attention to detail and extremely high-quality work - Fair pricing - Fast scheduling - Flexibility and understanding with changes - Family owned and super personable I am not being rewarded for submitted this review. They were simply that good and other people need to know about it.

I had been looking to waterproof my 124 year old basement for a couple years. I am beyond thrilled…read morethat I came across J&M Concrete. So professional, personable and knowledgeable. Thank you so much

On April 24, 2026, we discovered water on the floor of our utility room, which had partially spread…read moreinto the carpeted family room. After checking for plumbing leaks and finding none, we pulled back sections of the carpet to allow the area to dry. The water appeared to be originating in the utility room and spreading into the family room and adjacent bedroom. Over the next several days, the problem continued to worsen. On April 26, 2026, we contacted Standard Water Control Systems (SWCS), a company we understood to be highly experienced in basement water issues. We explained our situation and scheduled an appointment with Nate Amdall, a Sales Specialist for SWCS. During his visit, Nate inspected the affected areas and examined our sump basket, which was dry. He quickly concluded that because our home was built in 2001, the builder had installed a deficient drain tile system that was now failing. We specifically asked whether the water problem could be caused by something else. Nate indicated that he did not believe so and stated that he had seen this same issue many times before. On April 30, 2026, Nate provided a proposal recommending installation of a new drain tile system. Trusting his expertise and diagnosis, we signed a contract with SWCS to perform the work. Between May 1 and June 1, 2026, I prepared the basement for the project by removing and disposing of all carpet, removing baseboards and cabinets where necessary, and relocating personal belongings. Throughout this period, standing water continued to appear every other day and then dry up. I repeatedly sent photographs to Nate documenting the ongoing water intrusion. On June 5 and June 8, 2026, SWCS installed the new drain tile system. The installation crew was professional and performed the work well. However, on June 7 and June 9, we again observed standing water in the exact same locations in the basement. We immediately contacted Nate, who advised that a member of the Service Department would need to inspect the issue. On June 10, 2026, Todd from the SWCS Service Department visited our home. After reviewing the history of the problem and inspecting the affected areas, he asked to test our floor drain. He observed our water softener discharging into the utility room floor drain during its normal regeneration cycle. Todd then manually initiated a regeneration cycle, and the floor drain immediately overflowed onto the basement floor. We watched the water travel across the basement and into all of the areas where moisture had previously appeared. Within approximately five minutes, Todd identified the actual cause of the problem: a clogged floor drain. The issue was unrelated to the drain tile system and did not require installation of a new one. Given Nate's confidence in his diagnosis and his representation of extensive experience with similar situations, we believe this simple test should have been performed before recommending a $10,400 drain tile replacement. Had it been conducted, the true cause of the problem would likely have been identified immediately. Later that same day, June 10, 2026, we contacted Roto-Rooter to clean the floor drain. The drain was cleared at a cost of $420, and the water problem was resolved. As a result of the incorrect diagnosis, we have incurred substantial costs and damages. We paid approximately $10,400 to SWCS for a drain tile system that did not address the actual problem. In addition, we estimate approximately $10,000 in costs to replace flooring and restore the basement after removing materials and preparing for the project based on SWCS's recommendations.

Before you hire any Water Control company hire a plumber to make sure you really need drain tile…read more After we hired this company we still had seeping water issues. After they were called twice they finally told us we had a leaking pipe. In addition, an employee stole a cellphone and a FIT BIT watch from our home and damaged our egress window. They fixed the egress window. The owner was not very pleasant, made us feel like we were not telling the truth. My husband literally spent hours changing passwords and canceling credit cards since the cellphone contained sensitive information. A few days later through Google find my device we pinned the cellphone at this business location, we called the police and had to take time away from our work to retrieve our phone. We never retreived our FITBIT watch. It was a nightmare! The company apologized but the damage was done!! The job itself was OK.. our sump pump has not been running at all .. probably because we never needed the drain tile in the first place. Be on alert when you have strangers coming in your house!! Apologies are not good enough after what this company put us through!!

We had them install a radon mitigation system. The radon mitigation system ended up disconnecting…read moreour sump pump. They came out once rectify the situation, but we still don't know if the sump pump works, and now the radon mitigation system is not even connected or sealed. Despite multiple calls, they fail return a call or respond to emails. Stay far away from this business. I recommend anyone but American Waterworks for radon mitigation, or any type of work that may require follow up care.

Our basement had flooded on and off for 5 years, so we decided it was time to replace the existing…read morepartial perimeter drain tile system with a complete perimeter system. We got several quotes and ultimately chose American Waterworks based on a recommendation from a family friend. Their estimate was in line with others we received who also offered transferrable lifetime warranties. I wish I'd gone with another company. First hiccup was that they didn't bring anywhere near enough pipe to move the discharge line to the location we had discussed. A phone call to the sales rep resolved that the day the work was being done. Second hiccup we discovered was that they had cut stair supports from our basement floor, left them dangling from the stairs, and put in an access point for the system under the stairs so we couldn't rebuild the supports ourselves. Kenny came out and did rebuild the cut part of the supports and moved the access point. Third hiccup was that they had left our old discharge pipe connected through the house, even though they'd cracked it, so water was leaking immediately outside the house. Kenny also fixed this. Fourth hiccup... they're coming for the annual maintenance check next month and we've just turned on our sprinklers, only to discover that they severed our irrigation line. Based on the fact that they buried the discharge line right on top of it, there's no way they didn't know they'd cut it. We cannot fix this ourselves as we can't access the entirety of the damage with their discharge line being where it is. No one works on the weekends to report the issue so I left two voicemails on Saturday. The first when I suspected they'd damaged the line and the second after I dug to investigate. I'll update my review when they've fixed the damage they caused. We're hoping for a timely repair as the city is digging up our boulevard this week and we can't locate the final sprinkler head due to the lack of water pressure in our sprinkler line. Location: 55044

No complaints. Great job. It's an interesting process to watch. John is a really nice guy and is…read morevery professional.

Leaking, again, and nobody will call you back or answer the phone. Very prompt earning my business.read more

Gardner did such a great job on a driveway repair I hired them for. I called on my lunch break and…read morethe guys were at my house within hours. I got an estimate immediately and they were back to do the job the very next week. I was hoping to have it done before July 4th for a party we were hosting and it was. The guys were super professional and finished same day. HIGHLY RECOMMEND

I wouldn't recommend this company to my worst enemy. They were a huge waste of time. Lucky we…read morepulled the plug on them before they started the work.

Good effort to try and sell me a $10k internal drainage system that required me to remove all the…read more finishings in my basement, as well as my fireplace. They didn't bother to investigate the actual source my water damage, just assumed what it was...so I did it myself by removing a portion of drywall, investigating walls, looking at my building plans, confirming with neighbors. Turns out there is already is an internal system installed that just needs minimal repairing. Very disappointed that I would've spent this much on something I didn't actually need! But hey, I'm a girl so why not try Supposedly they're doing other work in the neighborhood, yeah right...

I am a fan and I am still living in my house because of the great work done by CBS of Minnesota. I…read morehave bowing walls in my basement and the first layer of brick is not only sheared but powdered into white sand. They came in with steal beams and braced the walls and added a three motor " Triple safe" trap system. This home has some huge problems and we called to deal with this problem around 2007, or so, and those problems have not gone away, but they have been held at bay by a company I still support. Thank you for taking the time to read this.