We replaced this year existing carpet vinyl with new carpet and luxury vinyl plank, and we can…read morewholeheartedly recommend Bloomington Carpet One (BCO)! Josh was our salesperson, and was tireless, knowledgeable, and patient in working out different options and educating us about the pros and cons. We did some comparison shopping. BCO's good pricing, their responsiveness and promptness, and them doing their own work (not subcontracting) were compelling, so we went with them. After we ordered the work, BCO was able to put the job on schedule within days. The BCO installers accidentally installed the vinyl plank in the wrong area. This error also led to some other issues. When BCO realized this, it immediately acknowledged its error and responsibility, and worked to correct as soon as it could. The BCO installers were back the next day to start addressing the issues, and Eric and another employee even visited the job after their workdays, just to evaluate and determine solutions. Matt (general manager) got involved at the end to make sure that we were satisfied with the resolution. (We were!) However careful a company is, some type of error will happen sometime to that company - that's a fact of life. How the company - and the people at the company - respond sets the great ones apart. And Bloomington Carpet One, through its actions and the actions of its employees, clearly distinguishes itself as a great company!

Our realtor recommended Shelly and Carpet one for some carpet replacement before putting our house…read moreon the market. It was a flawless experience. The in home consult and measurements were done the same day we called them, and carpet was installed a few days later. Also - the pricing beat a quote we had from empire for a similar product by a few hundred dollars. Highly recommend.

Josh and his team were highly professional and did an excellent job. Their method took a lot of…read morestress out of the buying process (we were able to go through the sales process at home with the mobile show room while our young children were napping), and we will definitely use them again. I asked the installers when they were here about what their opinion was of the carpet we bought - I thought it was telling when they told me that Josh and Joe don't mess around with cheap carpet. The end-to-end service went above and beyond anything I have experienced in home improvement stores. Josh and Joe actually care about their business because they own it, and you will not get shafted if something goes wrong like I have frequently have been when I have bought from big box retailers.

Did a wonderful job of installation and very easy company to deal with. One small measurement…read moremistake happened and it was corrected immediately. I am very happy with the floors. Installer was detail oriented. Everything was cleaned up each day. Work was completed in a timely fashion. Inspection was done upon completion.

I have used Thoroughbred twice now. I am so impressed with their professionalism, friendly service…read moreand so helpful. Thanks Jenna, Rob and the guys that did the installation. I would highly recommend Thoroughbred

We had a flood in our condo that left our carpets sopping wet - the water mitigation process…read morerequired us to have the carpet pads removed to prevent mold. Luckily we had been planning to have the carpets redone anyways and we chose to work with Thoroughbred since several of our family members used their services. I'm quite surprised with these negative reviews - our experience was great all the way through. Every person we worked with was so honest and have transparent recommendations. Our installation guys they contracted with were so awesome and corrected a small issue they noticed right away with Thoroughbred with no additional hassle for us. Prices are very competitive and a great value and experience. We will definitely keep them in mind for other carpeting or flooring needs!

My carpeting had a few bulges in the living room and front room. John provided excellent customer…read moreservice and value. He was on time, communicated well and very professional. I would highly recommend him.

From the owner: Carpet Repair Specialist. Specialist in carpet re-stretching, patching, transitions, water damage…read morerestoration. PWork Guarentee

Michael at carpet king was the absolute BEST! i purchased a new home and I wanted new carpet. I…read morewas unable to get in to measure , so gave Michael the room sizes from the internet..he gave me a rough estimate and found carpet that was in stock..one week later I closed, I closed on Thursday, Michael came and measured on Thursday, and on Friday it was layed!! I WAS ABLE TO MOVE MY FURNITURE IN ON Monday..during a very stressful move (I came from out of state) Michael was a miracle, so empathetic to my situation, and pulled it off..Thankyou Michael..you are truly a huge asset to Carpet King

Needed help quickly and William S. came through with a great option for new carpet and was able to…read moreschedule install along with some minor repairs to another room within a week. Expert and great service. Highly recommend!

We had a great experience working with Floors of Distinction. They worked with us to replace our…read morewood flooring in our kitchen and hallway and our stair railing. They were knowledgeable, personable and very helpful in guiding us to get to a good decision. I worked mostly with Colleen and she was great, and, all of the team members that supported the project were great to work with. They came to our house a few different times before, during and after the project. The level of service and quality of work was worth what we paid. I recommend Floors of Distinction and will work with them again!

I would highly recommend Floors of Distinction for any flooring needs. The selection is outstanding…read moreand service even better. Bruce was very knowledgeable and patient. I can be very indecisive and never felt pushed into making a decision. I am very happy with how my new carpet turned out and will have no hesitation about using them again in the future. Thank you Bruce and team for your work!

Highly skilled, transparent quotes/pricing, fantastic service. Mike helped us get our home ready…read morefor sale/showing, which made a huge difference. Highly recommend.

Mike does solid work. He replaced carpet in a condo I was going…read moreto sell and did the job as agreed, on-time and efficiently. After the installation I discovered heat wasn't working in the unit which caused a few wrinkles in the carpet when we had the cold snap around New Years. Reached out to Mike and he had his son come out and stretch the carpet again, after which it looked great. The job was done right from the beginning and I'm impressed that he backed up his work even though the lack of heat that caused the wrinkles was my problem not his. Liked the whole experience...Mike knows his trade, friendly employees, the price was 40% less than Flooring Expo for exactly the same carpet and the best is it's family owned so you can address any concerns directly. I will hire Mike's company in the future without hesitation.

I had several quotes for flooring and carpet, and Empire Today stood out above the rest. Not only…read moredid they match a competitor's price by over $1,000 without any hassle, but their representative, Dmitri, was extremely thorough and knowledgeable. Every detail he provided aligned with other trusted quotes I received. The consultation was so impressive that I canceled other appointments and booked installation immediately. They delivered a fast timeline as advertised, and their professionalism was top-notch. I truly appreciated the service, and I'll be following up after the install--but from the consult alone, they went above and beyond. Highly recommend!

I had my floors installed in January 2021. This was a disaster from the beginning, The transitions…read morewere a different color, the gaps between the quarterround and the floor were awful. They stuffed crap in between the gaps to fill in spaces, then came back and caulked the ever living hell out of it, and to the floor. Then the floor boards separated. Someone came in and kicked it closed and said it's fixed. Then the floor separated again. They replaced the entire hallway flooring. They still separated, at this point it was out of warranty and I gave up. Four years later we are replacing these floors. When we pulled them up, we found that they nailed all the quarter round through the floor. It's a FLOATING floor, this is why they became unlocked. Then we found where they glued the flooring peices together and to the blue foam underlayment. There were peices shorter than 8 inches cut and put in where they did not measure correctly. This is the worst flooring job my husband has ever seen, this was done before we were married, and he is in construction. Half the stuff they did was completely wrong. I will never use or recommend Empire to anyone. Wish I could give NO Stars