Overview: lots of shops in this giant mall, terrible water refill stations, really nice bathrooms…read moretho ---- Came inside to refill my water bottle as I was waiting in line for a tv audience taping and ALL OF THEIR WATER MACHINES WERE BROKEN/OUT OF ORDER!!! It was upsetting and frustrating bc I was thirsty and in need of water. I'd been here before and ate at their food court, their burgers were okay but their pistachio dessert was great (I think a tiramisu) but pretty pricey for both. LOTS of food options available though which was nice to have a selection. The bathrooms are very clean and well-kept which was a giant positive, also lots of stalls and no line at the both times that I went here. The people I encountered were all very nice and friendly and welcoming to a foreigner such as myself and they also made a positive impact on my trip! ---- Overall: a pretty decent mall but fix your water refill stations ASAP please!!

The customer service was awesome. The floor staff was not crowding, but yet highly available when…read moreyou need them. There's something for every lady in this mall.

Alessi makes me want to forgo living in a normal abode. If I had mutant abilities I would trade my…read moreflat any day to be able to live in the mind of one of these product designers. Of course, it would be steaming hot and mushy living in a brain, but hey, at least I get to have privileged access to the source of all this coolness. All of the designs in this place are out of this world in terms of innovation and imagination. These inanimate objects are alive with energy. I loved every minute I spent in this shop. Since none of these pieces are extraordinarily expensive (from £5 to £100) I think I am on my way to revolutionising my living space.

I am so disappointed in this store. The furniture is lovely but the delivery dates never seem to be…read moreaccurate and you'll be waiting weeks and weeks or months like me for your order!

There are many reasons to pick John Lewis - great variety, high-quality products, fair prices,…read moreoutstanding service. For items, small and convenient they stand behind their products and provide very quick turnaround service for items under warranty. For large appliances, installation, and old appliance Takeaway are provided and a very fair price with gracious and friendly professional technicians, providing hookup and operation guidance.

The company service at John Lewis is excellent. In real-time, making the right decision is another…read morething that couldn't be bettered when dealing a brand name like John Lewis. If you are looking for something that appeals to you and younger generations then unmissable moments of retail within this shopping mall community applies to every society. Influences of audiences change minds. And it's all over trade. This store hasn't lost a thing over the years. I believe that's due to their customer service support team, staff and trendy atmosphere. What else!

Urban Outfitters White City location inside Westfield London certainly could require some…read moreimprovement in terms of service. I came in-store to try and source a pair of fingerless gloves, having purchased a pair from their Manchester location last year, I hoped to get a new pair while in-store. I was disappointed that the staff member would not search the system for me (Other stores generally have no problem doing this), instead, he directed me to the lift to get to the upper level to look for myself (To make matters worse the lift wasn't working) The store does have the average cool/hipster look and feel you'd find in any Urban Outfitters store, they do have some cool items but it is really let down by the service. If you know what you're looking for, and where to find it, be sure to come in, but if you're looking for good service, they really do let the Urban Outfitters brand down here. 2*

This H&M is tidy and clean with pretty well informed and helpful staff. As one of the larger…read morestores in town, it is very well stocked with most of the key pieces represented. However, for me somehow this H&M makes me very uncomfortable (irrational!) and I prefer the one in Knightsbridge or Regent Street. Also they didn't have the dress I was hunting for in my size the other day. Typical H&M shopping experience then!

I thought this was a nice H&M - Big space, tidy, organized, lots of different sections. There were…read moreplenty of fitting rooms, and there is also an H&M home store in this same mall. I just didn't find enough size selection - I'm on the larger size, and the sizes were tending towards XS, S, maybe one M, and that would be it for a lot of items. In this day and age, I think you need to make sure to have all sizes, and a variety of sizes, on hand. The staff wasn't that friendly, either. But it does get the job done, if you need a job done.

Ok so I won't be patronising and explain to you what Bose is... if you're from this planet and have…read moreheard of music, you've probably encountered them. My experience here is really about fantastic customer service- really helpful guys, friendly and straight to business. If you have the opportunity to buy from a standalone shop and not a concession, the experience is probably worth the commute to chat with the experts.