Office staff was polite & as helpful as i'm sure they could be which is the reason this is getting…read more1 star instead of ZERO, but the overall experience living here (ie the responsibility of the complex managers/owners itself) was overall horrible. Signed a lease for 1 yr and got out of dodge asap!! We both had never had so many health problems, allergies, migraines, etc. in our life than when we lived here. Suspected mold and the complex half assed the whole process telling us our allergies were because of a dryer hose in laundry room and said the black lining that kept growing in our faulty tub linings was algae. Spoiler alert: it was not. Our main air vent/air shoot had water damage, not properly lined or sealed and they had the audacity to only give us $180 of our security deposit back! This place is a joke save your hard earned money. Plenty of other homes and apartments to rent in the area besides this one!!

As a new resident here at River Falls Apartments, I came across a couple of issues in the apartment…read morethat needed attention. All matters of concern were addressed in a very timely manner. Brian and Jason are knowledgeable and efficient and know how to get the job done write the first time!

1-Star Review for Lofts by the Lake!…read more As a 51-year-old woman seeking a peaceful home, I rented a 1 bedroom Unit at Lofts by the Lake. Unfortunately, StoneMark Management's actions turned my once peaceful stay into a nightmare. Before my lease even ended, their staff entered my apartment, started painting, and removed all my remaining personal belongings, weeks before my lease ended! They had the audacity to claim I authorized this because they entered my apartment and saw my keys on the counter. Additionally, for nearly two months, the freezer in my apartment was non-functional despite my repeated maintenance requests. On one occasion while I was out of town and still waiting for them to replace the unit, the Management instructed me to remove food so they could switch it out. I explained I was away and if it was okay for them to switch out the minimal items. They assured me this was fine and that they would take care of it. Upon my return, not only did they not change my fridge, but they failed to communicate with me that they weren't able to touch my food. That's fair, but had they informed me, I very easily could have asked a friend or neighbour to come get the remaining groceries and supplements I still had in the barely cold fridge. I contacted them right away through phone, their onsite app, and text messages and not one management staff got back to me to finally come and replace my fridge. I was left without a unit for a total of almost two months. I contacted StoneMark, including their manager Evita, for weeks, but they ignored my calls, dismissed my claims, and falsely stated I approved their actions. I reached out to the owners and still nothing. Their negligence cost me thousands of dollars and immense stress. Other tenants have shared similar frustrations, noting the property's decline due to their lack of management. I'm heartbroken to pursue small claims court, but their refusal to resolve this leaves me no choice. I urge the owner to investigate StoneMark's practices to restore the property's integrity and prevent others from enduring this treatment. I'm open to discussing a fair resolution to recover all my losses but so far, all management admits to is coming in to my apartment and breaking my lease, admitting fault, yet will not cover my losses. I am unfortunately feeling the need to write this to help others and save them the stress that is now happening at Lofts by the Lake.

Love it here! So pretty living on the lake. There are very friendly neighbors and management (:…read moreGreat place to call home!

I currently live in Beverly Apartments. I have been here for 6 - 7 years. 5 years ago I wrote a bad…read morereview about the apartment. At that time we had a different property manager name Heather. She was doing a terrible job. She had her "picks" throughout the complex. She was let go several years ago. Since I have been here we have had 6 different property managers. The property manager we have now is great. She runs a tight ship. She is right on point. She has had a lot of upgrades done to the complex inside Apartments and outside of the apartments. Check it out. There is a waiting list.

Laundry cost 1.25 to wash and 1.00 to dry maintenance could be better office lady is real nice and…read morefriendly and all in all place is nice . Other tenants are the problem as they don't follow quiet guidelines 10:00pm is quiet hrs. And everyone seems to crank up music and party outside whith lots of company and friends outside place is nice but after hours be carefull.

Berry Shoals is a wonderful apartment complex, my wife and I are extremely happy being here for the…read morelast two months. The complex is well kept up. Carlos and Tom are up on their game at keeping everything taken care of, they are on it as soon as possible. People seem very nice and hoping to meet more as the weather gets warmer. Michelle and Nellie are warm and inviting and expertise about anything you need to know, Leasing Professionals. Just awesome ladies! Berry Shoals is what we find to be a great place to call home. Can't say enough of how much we love this place and we will give more updates as time goes on.

Good apartment complex. Wish there were assigned handicap parking spaces.They are either too far…read moreor taken. I don't have any issues with dogs. But, people need to clean up after them. All building should be better labeled. Where people can get packages or food delivered to them. This place used to be beautiful outside. Bushes trimmed.

So far they seem to be doing their jobs and doing extra plus the ladies are polite…read moreThese ladies take pictures which I need because I'm an out of town landlord and need

From the owner: The Goodwin Property Management Services team has nearly a decade of experience in Commercial and…read moreResidential property management. Here at Goodwin Property Management Services, your properties are our priority! With commercial and residential experience, our team handles everything so you can relax.