Under new ownership: THis place is great. Teachers really…read morecare about the children. Children learn daily. The staff is friendly and happy to be at there jobs.

Our boys are so happy at school at TenderHearts. All of the teachers are amazing. Our oldest is…read morein the 4k program and has learned so much! He is sad on the days that they don't have 4k. He also adores his wrap around teacher in the blue room, Maricela. Our youngest loves reading books with the teachers and all of the art projects. He loves showing them to me posted on the wall around his room. He also has a food allergy and the entire staff has been amazing helping us navigate that world and keeping him safe at school. We can't say enough wonderful things about the school and the teachers, just ask my boys :-) Thank you Jacki, Jenn, Candace, Jody, Maricela, Zach, Karla, Sadie, Heather and Jacki (4K).... too many awesome people to name!

If you are considering Tender Hearts Day Learning Center (Daycare) for your child, please read this…read moreentire first. In the beginning of October, we switched our two children from Tiny Town to Tender Hearts. We were looking for something a little cheaper, but as the old saying goes, you get what you pay for. The tour of the facility and its values are good in theory. The building is nice and the layout is spacious. We liked the set up of the play area and the separate eating area. So we made the switch. When we began drop-offs we noticed the three-year-old room was very chaotic, often the teachers seemed overwhelmed and unmotivated. I walked in once and there was a pair of adult non-safety scissors sitting on the children's table, unattended. Often during pickups, you could hear the teacher's yelling at the children, lacking some patience and kindness. During one of our pick-ups, the teacher in my one-year-old son's room stopped him from crawling out of an open door by putting her foot in his face. She did not have other children in her arms, she was just standing there, but she was too lazy to bend down and pick him up. We reported this to the facility manager, Jean, and they said they addressed it. We also brought up the number of pee accidents that our three year old was having, but they seem to brush it off. Our three year old has been potty trained for approximately a year, he wakes up at night to use the toilet, and besides his time at Tender Hearts, has had less than ten accidents since his training began. By the end of the first week, our three-year-old son had two pee accidents, which we just attributed to the stress of changing environments. The next week he had two more, and same the next week. He is normally a very easygoing child, but drop-offs at Tender Hearts became very distressing for him, he'd plead to go with us, and hold on to my husband's leg. (Now that we have returned to Tiny Town, he is happy to "go to school" again. In fact, he runs to his classroom.) This cumulating event, which forced us to remove our children from the facility, was the beginning of November. My husband returned to pick our boys up, and my three-year-old was in the cafeteria area. When he walked in he noticed that our son was sitting alone at a table. Our son got up to greet my husband and that is when my husband noticed he had again had a pee accident in his pants. When my husband mentioned it to the teacher, she stated she knew. She was the only teach there with a lot of children, which may suggest understaffing issues. We are not sure if our son was being punished for having another accident or if they just did not have enough teachers available for the number of children, who were present, but both would be neglectful (Definition of neglect: to give little attention or respect to). When I brought up the issue to the woman who sits at the front desk, she just shook her head and stated she knew. She did not respond that either scenario was unacceptable. I emailed the owner Jean multiple times, with no response, and further, I called her multiple times, again with no response. Finally, when I did get through to someone, I was given reason's excusing the teacher's behavior and allowing my son to sit in his soiled pants. I was not offered an apology or any understanding of my concerns. They just said they had already talked to their licensing agent, who agreed with them, to whom I will also be in contact with. Their only suggestion was that I get one on one care for my three-year-old, who is a completely able-bodied child, who meets all their milestones, in a healthy environment, basically blaming the child for their shortcomings. I am by no means a mother who believes their child can do no wrong, but in this case, he did not. Shaming a young child for accidents can have a damaging and lasting effect. Please, if you have a choice, consider our experience before making a decision on who protects your children, while they are out of your care.

I have both of my children in the center. The teachers are professional and more than accomodating…read morefor my unique schedule. The owner is wonderful to talk to and is always willing to help out when our family is going through a rough time. This is the only center I would send my children to.

We have trusted Encompass Cornerstone Center on Broadway with our two boys for over five years…read more The staff continues to treat our boys as family and the facilities are impressive!

I know searching for a trusted day care service is a daunting task. As a parent, I feel I would be…read moreremiss if I did not include my experience at this place in as many review sites as I can. A couple weeks ago, they had a rummage sale inside the facility on a Saturday. There were three adult women there and a few children. I assume one of the ladies was the director as she was talking about making special scheduling and pricing considerations for a friend. This lady was really shouting at the children in the place and using a very nasty voice. They were most likely children belonging to the women present. Regardless, as I shopped (slowly to see how riled this lady would get) one would think she would be on her best behavior. Yelling at kids when indirectly representing a day care business is not a wise choice. It made me wonder how bad it gets when she is one-on-one with the kids without adult ears nearby. I suspect she is very aggressive in her communication to misbehaving children. If the place is convenient to you and you like it during a preliminary interview, I would highly recommend sitting in to observe for a couple hours. The rest of the staff may be top-notch. The place is very clean and bright and cheery.

I can say after being a parent at Kid City for 10 years now I will always keep my children at this…read morecenter and I will never go anywhere else. The staff is wonderful to my children and the owner cares about each and every person that comes into the center. My kids have gown up learning and being cared for by this center. Thank you to Shelly and staff for the wonderful care of my children.

They genuinely care about their staff and little ones! They will make sure that everyone is in a…read moresafe atmosphere!

Kids Care has been an awesome place for my child. She started going there since she was 4 months…read moreold and she loves it there! She has lots of friends and has really bonded with all of the teachers there. It's wonderful knowing I can take her there and go to work knowing that she is ok and being well taken care of. They do such a good job with the children. The owner, Mary, is so personable and friendly. They are very communicative with the parents. They say it takes a village to raise a baby. Well, I think of them as my village. They have been a huge to helpto me and have been able to answer so many of the questions I had as a new parent. I would highly recommend this place!

My husband and I currently have our 14 month old daughter at Kid's Kingdom and are so grateful that…read morewe have found such a wonderful place! Anita is so caring and loving and immediately developed a close bond with our child. When we drop her off, she happily waves good-bye and feels so comfortable there. Anita has not only done a great job meeting her physical needs, but has overwhelming contributed to her social and emotional development as well. We have a 5 year old son and wish we would have found this provider for our son when he was a baby. If we were to have another child, we would definitely place him/her at this daycare. We would recommend Kids Kingdom to any of our family and friends!