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    Gruber Jos J Vmd

    5.0 (1 review)

    Services - Gruber Jos J Vmd

    Pet physical or wellness exam

    Pet vaccinations

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    11 years ago

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    Pet Check Urgent Care

    Pet Check Urgent Care

    (33 reviews)

    My complaint comes a few years late. At the time I was so distraught that I couldn't even handle…read morespeaking about what happened. My dog had been diagnosed w epilepsy and possibility of a brain tumor. Unfortunately while being on drugs to control seizing she aspirated on fluid. My roommate drove us to this location while I was trying to provide CPR. She passed away in the car enroute. Panicked I walked in to get help to possibly revive her or just so I wouldn't have to carry my dead dog. When I got to the front desk they told me simply that there was nothing that would do and that in order to keep guests calm I was to go to their back entrance and a nurse would come and collect the body. When the nurse arrived at the vehicle she was a petite lady upon looking at my 70 pound dog she quickly says "oh she's to big for me I'll need you to carry her in". I bring my dog through the back door in to what appears to be a broom closet. The nurse then grabs a black trash bag and asks me to place my dog in the bag while she held it open. While I'm still holding my deceased dog in a black trash bag she begins clearly clutter from the top of what would be the freezer I would now be placing my dog in. She patted my shoulder and said "sorry you had to do this but you can't stay back here you can back around through the front to decide what do to do with her body". Truly this is most disgusting and traumatizing thing I have EVER had to endure. The lack of professionalism and sympathy deeply disturbs me and it's been 4 years. Below I'll attach a picture of the beautiful soul that I had to place in a trash bag. Who ever oversees this location needs a wake up call immediately and anyone that was working on May 23 2022; you should be ashamed of what you put me through.

    I've taken my dog to this pet check a few times before and didn't have any issues but this time I…read moreleft feeling very unhappy. The tech took down the info of why I was there and then Dr. Mark came in and started right in with a list of what to say. He doesn't seem to care about what you have to say or ask any questions. I know my dog best, so why not listen and ask questions? While he was going down his list of possible reasons for my dogs problem, the tech took my dog to get his nails clipped... I said to her beforehand that I'm typically able to do it but the last couple times, I clipped a nail too short. Once she brought him back, I could already tell that the nail clipping job was choppy and rough looking, so I checked underneath to see if he bled because one nail was definitely far too short... there were clearly multiple nails that she clipped too short because there was clotting material on quite a few nails. Why didn't she mention this? I left there $200 later with no answers or rather, a bunch of possibilities, and a shampoo to try on my dog. I then noticed blood in the car and assumed that one of the nails she clipped too short opened back up but instead found out at home when I noticed blood on the couch that instead of it being a nail bleeding, that there was a gash right near the nail. She clearly had a hard time with him and I can only imagine how rough they might've been with him to put a gash in his foot. Why didn't she mention any of it to me? I think most people would agree that you want to know that your pet is in good hands. I'm very disappointed and will not be going back to this pet check. I'd recommend the deptford one but maybe Thrive would even be better.

    Gruber Jos J Vmd - vet - Updated June 2026

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