I called yesterday and informed Sande about my new unwanted guests in our detached garage. He told…read moreme that he could come and fit me in within today's schedule. Also, he very clearly detailed the potential costs involved for the work. Today, he came early within the estimated time-window. I asked him yesterday to call me in advance so I could make room for him in our driveway. He gave me a 30 minute heads up today. Perfect. It was pouring rain today but that didn't slow down Sande and his colleague. They found the mother raccoon and her pups. They secured the garage and gave me some suggestions to improve the quality of our garage door's security to make future entry for unwanted guests an improbability. Perfect!

Sande knows what he is talking about. Called me back within half an hour with a detailed…read moreexplanation of his understanding of the problem, what is needed to solve it, and tips for prevention in the future. Solution was put in place within 24 hours. Cherry on top - he also deeply understands the behaviour of raccoons, which allowed him to diagnose the issue quickly and effectively. Absolute first-class service from start to finish. Superior to other services I've used in every way, and also somehow a better price.

I received knowledgeable, efficient support from Gates Wildlife Control in response to my inquiry…read moreabout tapping sounds in my attic (Whitby). Their intake form was straight-forward to complete, and the same day, I received an email that had set up the consultation for the day and time I'd requested two days later. Today, Peter arrived as scheduled and quickly assessed my roof, determining it was in tact. After walking around the house to observe for obvious signs of entry, Peter's conclusion was that mice were in the attic. He provided me with options for humanely removing the critters, as well as preventative measures to help prevent their entry in future. Peter inspired my confidence. In the end, I decided to go with live traps. In other words, at this point, I'm not retaining Gates to perform work at my house. Even so, the consultation including advice was for no charge. I offered to pay for the consultation since it was so helpful, but payment was declined! Hopefully, I'll not be needing the services of this excellent company in future, but if I do, I won't hesitate to contact them.

I have no idea whether these people can do the job because they'll happily cheat you before they…read moreeven start. Last May I noticed a robin building a nest in my eavestrough and phoned AAAGates right away. I was given a phone quote of $295 + tax + costs for any extra materials such as bird proofing to guard against future nests. By the time AAAGates said they could come to the property, 2 1/2 weeks later, the nest was built. This meant the birds and eggs had to be undisturbed until they hatched and left the nest. [Robins are a protected migrating species. Do Not Disturb!] Fast forward to now, late August, and I phoned to have them remove the empty nest and any debris left behind. Well, now the phone quote was a minimum of $395 + tax! That's a 33% increase in 3 months just to remove an empty nest! No thank you!

This company ripped me off. I had enrolled in a plan with these guys for a year, and when I asked…read morethem to cancel it after the year was over, they simply ignored me, continuing to draw money from my account (I had set up pre-authorized payments to be drawn monthly). I spoke directly with the boss to let him know I wanted out. He just ignored me and kept drawing money. Don't trust this company, they suck.

I called (416) 840-4040 last month to ask about mice. She quoted $500 for one time bait station…read moreinstallation, without refills of the bait. Other companies include 3 refills for that same price. She wanted me to transport the used bait stations back to her Scarborough office to pick up more poison. Why would I do that, drive around with a dirty mouse bait station? Talk about a lack of service!

We had a family of raccoons that decided to make our garden shed their new home. We called SOS…read moreWildlife Control for their help. Shewin and his team were happy to respond, and they helped make our shed raccoon-free. They worked very efficiently and we were lucky to have Sherwin respond very quickly to our emergency.

Work completed Wed April 4 house in the Greenwood and Coxwell area. The office called and gave me 1…read morehour notice before arriving, Jamie and his partner arrived even though it was very windy and cold -1 degrees outside. They took a look and even showed me before and after photos to understand the size and scope of the problem. Really happy with the work, I initially thought it was raccoons and it turns out it was squirrels. They installed a one-way door and covered the gaps running along the roof line about 12 feet. The work was completed in about 2 to 3 hours. Pros - 1 year guarantee on the work, if an animal gets through the wire screens they will come back to redo the work. Detailed written invoice showing the required work, limitations and guarantees. Clearly explained the work to be done and the price. Had booties to keep my carpets clean. Cons - Did not inform me of the minimum fee of $150 before arriving, this is the office's fault. Protip - Some companies offer free estimates, only to charge more for the job later. Consider a company that can get the job done in 1 visit Damage - $565

It was early March, the weather was getting warmer, I heard animals up on my roof trying to pry the…read morevents open, or maybe event trying to break a whole to get in. After a while, I stopped hearing these prying sounds thinking maybe the animals thought it was too hard and went away. Then I started to hear steps that were closer to my second floor ceiling. I have seen squirrels at my window and thought this was the most likely culprit for the running around in my attic. I just thought they were just stopping by. Except I started to hear them more often and daily. Then realised they've moved in. I consulted the Google machine what to do in this instance, and whether it can be done DIY style, it looked too complicated and I started to look for people to come solve the issues for me. This research also led me what to look for in a wildlife control operator and found Gates' Wildlife Control through HomeStars. One of my concerns when researching was that if the person you hire to take care of this issue for you is not insured, you are liable if they are injured working on your property. Gates' Wildlife is WSIB insured. Another was ensuring the safety of the animal, just because they've decided to take up residence in my attic, doesn't mean I want any harm to come of them. I called Gates' Wildlife on a Wednesday and I was scheduled for a visit by a technician for a free estimate the following Tuesday. The person on the other end of the phone tired to help me determine what my issue is. I tell them it's squirrels and they gave me a price estimate. She explains that they take calls from all of the GTA and surrounding areas, March/April tends to be busy season for the removal of wildlife from residences and I was already offered the earliest possible appointment in my area of Markham. My technician Brad, who also happens to be the owner, and his assistant came to my door on the Tuesday and spoke to me briefly about my issue, they then went onto the roof to investigate the problem. He came back to the door about 15 minutes later, showed me photos on his phone of how they got in and told me I have raccoons, not squirrels. I gave him the go ahead to start the work, and they came inside to get to the attic. They were respectful of my home and took their shoes off until they were heading up to the attic. They went up there to assess the situation and snapped photo evidence of a raccoon. They then went outside to secure all the roof vents and set a one-way door at the point of entry that would allow them to see if the door had been used. I had many questions and Brad was very knowledgeable responding to all my queries. It was evident that Brad was well-versed in the behaviours of these creatures and how to remove them from the property in the most humane way possible. They came back a few days later to find that the one-way door had been used and secured that vent as well. According to Brad, this raccoon has nestled the insulation like a bowl and ready to have babies in my attic, and thanks to Brad and Gates' Wildlife Control, no raccoon babies happened here. I am sure glad I called Gates' and not "the guy my neighbour used" (there really was such recommendation), Brad and his team were very professional from the first call to when he told me it's done.

I called Gates Wildlife Control after they were recommended to me by my physio therapist. I had…read morebeen looking for an honest and reliable company for wildlife removal for the raccoon that had made itself a home in my roof and immediately grabbed the phone and called when my physiotherapist spoke so highly of them. From the moment I called their number to the moment I had someone at my doorstep two days later, I received nothing but respect and professional ettiquette for them. The process was clearly laid out and explained to me from the very beginning and the right expectations were set in regards to service and cost. The service was timely and exceptionally done. But what surprised me most was the level of dedication this company puts into a single job. My family was lucky to deal with Justin. While I'm sure every person working with Gates is amazing, I have to say that my family's experience with Justin has been phenomenal. He deserves several pats on the back for his professionalism and his time. The raccoon in our roof was a stubborn one that took almost 3 weeks to leave, granted we did call for removal quite late and in the middle of winter. Justin stopped by our home in Brampton every few days between jobs to check up on how we were doing and if we could still hear the animal in the roof. I've never seen anyone do anything like that before. Justin came back a total of 5 or 6 times before the animal was gone and I honestly found it so hard to believe that service like this still exists today. This is an amazing company grounded in an excellent practice and is the one you should hire should you have any similar problems with wildlife. Please take my word for it. I'll never write another perfect review about another company again because the bar has been set so ridiculously high by Gates Wildlife. And no I was not paid to write this review. I'm just a ridiculously happy customer and believe that my experience should be shared. Hire this company, trust this company, and give your service personnel a pat on the back for the great work they're going to do. Justin, all the best and do stop by whenever you're in town. It was an absolute pleasure working with you. All the best, Naveed Khan & Family.

Very knowledgeable and friendly technician and his assistant came to our house and did a thorough…read moreinspection of our house. Ease of mind knowing they found the source of our problem and preventative measure for future issues.

From the owner: We specialize in making sure that the safety of our customers, the animals and our staff are our…read morefirst priority. We practice specific humane animal control methods to ensure the survival of each animal. We offer a lifetime guarantee on all of our services.

Very thorough and professional. He came when he said he would come and answered all of concerns.read more

Managing a property when you live out of state can be challenging, but Cummings made it pretty…read moreeasy! Had an ant problem and called them and they were pretty good to setup and communicate with. They did well and came to the house 3 times to treat. The most challenging part for both of us was probably working around a busier rental schedule for the houses, but it worked out. Hopefully the ants stay out!

Had a squirrel in our eaves and found the entry point. Contacted them for a quote and told them we…read morealready had quotes in $400.00 t0 #500.00 range and not to bother sending anyone if they could not work within that budget. They ignored that information and sent a so called technician named Nathan Merenyi to see how much he could inflate the quote for a basic removal. We showed him the entry point where the eavestrough had pulled away leaving an opening. He didn't even bother putting a ladder up to get a closer look. Instead he wanted to see how many soffit vents there were to try and charge for entry prevention. We told him this was the first breach in 20 years and the soffit vents were fine. We requested that they install a one way door and after the squirrel was excluded seal the entry point. He said so all you want is a basic removal and we said that is all we require. We asked that he email it to us. He then sat in his truck for 30 minutes writing up a quote for his version of a basic quote. He then left and later I received his quote for a total of $1,812.52 (see attached image) The most corrupt business I have ever dealt with. They charge $695.00 for no reason on to of the Can you imagine what they charge for a full service removal.

Useless. Charged us for advice that was incorrect and ineffective. Absolutely pointless.read more